HP DesignJet Z6100 Service Manual and Parts List Manual

HP Designjet Z6100 42-inch Printer (Model Q6651A)
HP Designjet Z6100 60-inch Printer (Model Q6652A)

Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual and parts list manual HP DesignJet Z6100 contain clear instructions and procedures on how to fix the problems occurring in your equipment.
The information contained in this repair manual is necessary for the repair, but also prevention, resulting in a longer life of your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
To see what contain, please read table of contents:

Troubleshooting the printer
Printer Education and Training
Firmware upgrade
Troubleshooting system error codes
Performing a service test on a failed assembly
Performing the necessary service calibrations
Solving print quality problems
The printer does not power on
Printer hangs during printing and displays ‘processing’
The printer continuously rejects printheads
A new Maintenenace Cartridge is incorrectly detected as ‘used’
Cover sensors are not working
The line sensor has problems detecting media
Troubleshooting Media Jams/Printhead Crashes
Troubleshooting shutdowns
Printhead Maintenance Cartridge Path
Paper Path
Printhead path
PWM shutdown
Velocity shutdown
Energy shutdown
Vacuum suction much lower at high altitudes
Banding at variable extreme environmental conditions
Printhead Crashes/Smears on High Density Prints Using Coated Media
Banding due to ink cartridge replacement while printing
34″ Rice Paper not supported
Worm marks on HP Coated media with light area fills
Solving Media-Handling Problems
Difficult to load media ‘Too much skew’
Troublshooting a failure with the Take UP Reel (TUR)
Take Up Reel LED status information
Checking the Take Up Reel is correctly installed
How the Take UP Reel Works
Using the buzzer at power-up for troubleshooting problems
Using the Power-up Sequence to Troubleshoot
Corrective Actions for Power-Up Problems
Troubleshooting OMAS problem
Using the Power Switch LEDs to Troubleshoot
Using the PCA LEDs to Troubleshoot
Interconnect PCA
PrintMech PCA
Identifying faults from LED status
How to Interpret the Service Information Pages
Main Characteristics
Current Configuration
Current Media, Printhead and Ink Information
Printer Usage Information
Media Used Sections
Event Logs
Calibrations Status
Connectivity Configuration
When the main window is open and the printer is printing (safety compliance)
General RIP tips and tricks
Frequently Asked Questions
How to troubleshoot the 79:04 System Error
Possible causes
Troubleshooting based on symptoms

System Error Codes and Warnings – Explanation
Continuable and Non-Continuable Error Codes

What are Ink Supplies?
Ink Cartridges
Maintenance Cartridge
General Information About the Ink Supplies
General Precautions When Handling Ink Supplies
Priming the Ink System
When Should You Replace the Ink Supplies?
Obtaining Ink Cartridge Information
Obtaining Printhead Information
Ink Cartridge Status Messages
Ink Cartridge Status While Printing
Ink Cartridge Status While Replacing
Printhead Status Messages While Printing
Printhead Status Messages While Replacing
Maintenance Cartridge Status Messages While Printing
Maintenance Cartridge Status Messages While Replacing
Summary of Solving Ink Supplies Problems
Problems reseating the printhead
You Cannot Insert the Ink Cartridge Into the Printer
You Cannot Insert the Printhead Into the Printer
You Cannot Insert the Maintenance Cartridge Into the Printer
Troubleshooting Printhead Error Codes
Carriage Interconnect Wiper
Warranty Information for Ink Supplies
Ink Cartridge

Diagnostics – Self Test
Phone Support
Service Tests (Diagnostics)
Entering the Service Tests Menu
1. Scan Axis Test
2. Paper Drive Test
3. Electronics Module Test
4. Carriage Assembly Test
5. Sensors Test
6. Ink Delivery System Test
7. SVS Test
8. Air Pump System Test
9. Vacuum Fans Test
10. OMAS Module Test
11 EEROM Reset
12. Color Sensor Test
13. Aerosol Test
14. Primer Test
15.1 Service Special Utilities >>> Bag Broken Recovery
15.2 Service Special Utilities >>> Error 71:19 Recovery
15.3 Service Special Utilities >>> IO Information
15.4 Service Special Utilities >>> Unit Information
15.5 Service Special Utilities >>> Check Ink Supplies
Emergency Firmware Upgrade
Service Utilities
Entering the Service Utilities Menu
1. Turn Drive Roller
2. Prime Tubes
3. Set SN
4. Reset Life Counters
5. Diagnostic Print
6. Sleep Mode
7. Replace Cutter
8. Set RTC Clock
9. Enable/Disable Firewall
10. Prime Printhead X
11. Open/Close SOL
12. Disk Wipe DoD 5330.22’M
13. Enable/Disable SCAPA
14. Spectrophotometer test (Colormeter test)

Service Calibrations
Entering the Service Calibrations Menu
1. Scan Axis Calibration
2. Paper Advance Calibration
3. Drop Detector Calibration
4. Line Sensor Calibration
5. Vacuum Calibration
6. OMAS Calibration
7. Primer Calibration
8. Platen Blue Line Calibration

How to Use the Image Quality Service Diagnostic Print
What is the Image Quality Service Diagnostic Print?
Considerations for Printing the Diagnostic Print
Printing the Image Quality Service Print
Diagnostic Part 1: Printhead Problems
Diagnostic Part 2: Alignment Test
Diagnostic Part 3: Printheads & Paper Advance Test
No Printing Defects Found in the Diagnostic Print
Visual Alignment Diagnostic Print
Plot for escalation only
Force Drop Detection
Disable Paper Advance Sensor
Fix paper advance issues
Clean the paper advance sensor window
The User Advance Calibration
Visual Paper Advance Plot
Interpreting plot results
Image quality issues by symptom
There is banding in the image
Lines are too thick, too thin, or missing
Lines appear stepped or jagged
Parts of lines or text are missing
Lines are blurred (ink bleeds from lines)
Lines are slightly warped
Dark or light horizontal lines across the image (banding)
The image is grainy
The image has a metallic hue (bronzing)
The printed output is not flat
The print smudges when touched
Defects near the top of a print
There are ink marks on the paper
Colors are inaccurate
Colors between different HP Designjets do not match
The output is completely blank
The output contains only a partial print
The image is clipped
The image is in one portion of the printing area
The image is unexpectedly rotated
The print is a mirror image of the original
The print is distorted or unintelligible
One image overlays another on the same print
Pen settings seem to have no effect
The image has a wood-grain appearance (aeroworms)
CAD Lines look misaligned, images are blurred
Some media might deform when printing high area fill
Printheads fail repeatedly
Working with other commercially available media

Printer Support
Center Covers
Electronics Module
Right Cover
Left Cover
Right Hand Assemblies
Left Hand Assemblies
Carriage Assembly
Scan-Axis Assemblies
Drive Roller and Media-Axis Motor
Paper Path Assemblies
Center Guide and Pinchwheel Assembly
Media Entry Assemblies
Take-Up Reel Assembly
Miscellaneous Parts

Service Part Order
Disassembly Order
Safety Precautions
Electrostatic Discharge (ESD) Precautions
Required Tools
Screw Types
Window (42-inch)
Installation of New Window
Window (60-inch)
Right Cover
Right Trim
Left Cover
Left Trim
Top Cover (42-inch)
Top Cover (60-inch)
Rear Door (42-inch)
Rear Door (60-inch)
Right Connector Cover
Left Connector Cover (42-inch)
Electronics Module Extension (60-inch only)
Window Position Sensor
Front Panel
Primer Assembly
Primer Valves
Service Station
Vacuum Fan
Aerosol Fan and Filter
Drop Detector
Ink Supply Tubes and Trailing Cable
ISS to Cartridge Cables
Cutter Assembly
Ink Supply Station (ISS)
APS Assembly
Left Spittoon
Encoder Strip and Encoder Sensor
Carriage PCA
Carriage Flex Cables
Carriage Assembly
Belt Assembly
Scan-Axis Motor
Media-Axis Motor
Optical Media Advance Sensor (OMAS)
Interconnect PCA
EIO to PCA Interface Card
OMAS Controller Card
OMAS Cable
Sausalito PCI PCA
Memory Module
Main PCA Formatter
Hard Disk Drive (HDD)
Power Supply Unit (PSU)
PrintMech PCA
Formatter Battery
Electronics Module
Line Sensor Assembly
Color Sensor Assembly
Color Sensor Actuator Assembly
Media Deflector
Output Platen
Center Platen
Cartridge Tray
Input Roller
Maintenance Cartridge Door
Maintenance Cartridge Door Sensor
Media Sensor
Encoder Disc and Sensor
Media Lever Assembly
Media Lever Sensor
Pinchwheel Assembly
Center Guide
Drive Roller
Right Rollfeed Module Assembly
Left Rollfeed Module Assembly
Take-Up Reel Motor
Take-Up Reel Left Hand Module
Take-Up Reel Deflector Supports
Take-Up Reel Sensors

Preventive Maintenance
Moisture on the Printer
Noisy Carriage Bushing
Belt Swelling
Cleaning the Printer
General Cleaning
Cleaning the Drive Roller and Overdrive
Cleaning the Platen
Clean the Encoder Strip
Clean the paper-advance sensor window
Applying Oil to the Overdrive
Lubricating the Carriage Assembly
Change the maintenance absorber
Scheduled Maintenance
Level of Printer Usage

Number of pages: 472.