Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual and parts catalog Brother DCP-J562DW/J785DW MFC-J460DW/J480DW/J485DW/J680DW/J775DW/J880DW/J885DW/J985DW contain clear instructions and procedures on how to fix the problems occurring in your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
Table of contents:
REGULATION
SAFETY INFORMATION
CHAPTER 1. SPECIFICATIONS
1. GENERAL
1.1 General
1.2 Media Specification
1.3 Paper Handling
1.4 LCD Panel
1.5 Memory
1.6 Interface
1.7 Others
2. FAX
3. PRINTER
4. COPY
5. SCANNER
6. SOFTWARE
7. NETWORK
7.1 Network
7.2 Wired
7.3 Wireless
8. SUPPLIES/OPTIONS
9. SERVICE INFORMATION
10. PAPER
10.1 Paper
10.2 Printable Area
CHAPTER 2. TROUBLESHOOTING
1. INTRODUCTION
1.1 Precautions
1.2 Initial Check
2. OVERVIEW
2.1 Cross-section Drawings
2.1.1 Document scanning
2.1.2 Printer part
2.2 Document Feeding/Recording Paper Feeding path
2.2.1 Document feeding path
2.2.2 Recording paper feeding path
2.3 Function of Each Sensor/Roller
2.4 Block Diagram
2.5 Components
3. ERROR INDICATION
3.1 Error Codes
3.2 Error Messages
3.3 Communications Error
4. TROUBLESHOOTING
4.1 Error Cause and Solutions
4.2 Recording Paper Feeding Problems
4.2.1 Recording paper is not fed from paper tray
4.2.2 Paper is not fed from manual feed slot
4.2.3 Two or more sheets of paper fed at a time
4.2.4 Recording paper feeding at an angle
4.2.5 Recording paper is wrinkling
4.2.6 Recording paper jam
4.2.7 Cannot perform duplex printing
4.3 Print-image Problems
4.3.1 Defective images
4.3.2 Troubleshooting by print-image defect
4.4 Software-related Problems
4.4.1 Cannot print data
4.5 Network Problems
4.5.1 Cannot print through a network connection
4.6 Control Panel Problems
4.6.1 No display on the LCD
4.6.2 LED does not light up
4.6.3 The control panel does not work
4.6.4 Touch panel inoperative
4.7 Document Feeding Problems
4.7.1 Document cannot be fed
4.7.2 Document double feeding
4.7.3 Document jam
4.7.4 Wrinkles on documents
4.7.5 Document size not correctly detected
4.8 Scanned-image Problems
4.8.1 Defective images
4.8.2 Scanned-image Problems
4.9 Fax Problems
4.9.1 Fax sending cannot be performed
4.9.2 Cannot receive fax
4.9.3 A communications error occurs
4.10 Other Problems
4.10.1 The machine cannot be powered on
4.10.2 Memory card/PictBridge does not function (no response)
4.10.3 Memory card/PictBridge data cannot be read
4.10.4 Internal memory errors
CHAPTER 3. DISASSEMBLY AND ASSEMBLY
1. PRECAUTIONS BEFORE PROCEEDING
2. PACKING
3. SCREW CATALOGUE
4. SCREW TORQUE LIST
5. LUBRICATION
6. OVERVIEW OF GEARS
7. ROUTING OF HARNESSES, FLAT CABLE AND INK SUPPLY TUBES
8. DISASSEMBLY FLOW
9. DISASSEMBLY PROCEDURE
9.1 Preparation
9.2 Scanner Cover Damper/Scanner Cover Support
9.3 Head/carriage Unit/CR Timing Belt
9.4 Document Scanner Unit/ADF Unit (Models with ADF)/Document Cover ASSY
(Models without ADF)
9.5 CIS Unit/CIS Flat Cable
9.6 ADF Top Cover Front (For ADF Models Only)
9.7 ADF Top Cover Rear (For ADF Models Only)
9.8 ADF Document Support (For ADF Models Only)
9.9 ADF Cover ASSY (For ADF Models Only)
9.10 ADF Separation Pad Holder ASSY (For ADF Models Only)
9.11 Document Scanning Position Sensor PCB ASSY (For ADF Models Only)
9.12 Document Detection Sensor PCB ASSY (For ADF Models Only)
9.13 ADF Top Cover Center (For ADF Models Only)
9.14 Document Separate Roller ASSY (For ADF Models Only)
9.15 Ink Cartridge Cover
9.16 Control Panel ASSY
9.17 Front Cover
9.18 Manual Feed Slot
9.19 Wireless LAN PCB ASSY
9.20 Jam Clear Cover
9.21 Upper Cover
9.22 Carriage PCB ASSY
9.23 Ink Absorber Box
9.24 Ink Refill ASSY
9.25 Ink Absorber Felt (For Ink Refill ASSY)
9.26 Ink Cartridge Cover Sensor ASSY
9.27 Main PCB
9.28 Power Supply PCB ASSY
9.29 Modem PCB ASSY
9.30 CR Encoder Strip
9.31 Carriage Motor
9.32 Flushing Base
9.33 Flushing Foam
9.34 PF Encoder Disk
9.35 Registration Sensor PCB ASSY
9.36 Paper Feed Roller
9.37 Paper Feed Motor
9.38 PF Encoder Sensor PCB ASSY
9.39 Maintenance Unit
9.40 Ink Absorber Felt (For Maintenance Unit)
9.41 Platen ASSY/Paper ejection roller
9.42 Switchback Roller ASSY
9.43 Paper Pull-in Roller
9.44 Bank ASSY
9.45 Base Pad/Base Pad W
CHAPTER 4. ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER
PARTS REPLACEMENT
1. IF YOU REPLACE THE MAIN PCB ASSY
1.1 Customize destinations (Maintenance mode 74)
1.2 Set the CIS type (Maintenance mode 59)
1.3 Install the firmware (Maintenance mode 28)
1.4 Initialize the EEPROM parameters (Maintenance mode 01)
1.5 Restore the head Calibration data (Maintenance mode 68)
1.6 Set the serial number (Maintenance mode 80)
1.7 Update the head property data (Maintenance mode 68)
1.8 Restore machine information (Maintenance mode 46)
1.9 Adjust the touch panel (Maintenance mode 78)
1.10 Acquire white/black level data (Maintenance mode 55)
1.11 Adjustment of software correction for inclination/corrugation/ruled lines
(Maintenance mode 65)
1.12 Update the paper feeding correction values (Maintenance mode 58)
1.13 Adjust margins in borderless printing (Maintenance mode 66)
1.14 Reset purge and flushing counts
1.15 Write head calibration data (Maintenance mode 02)
1.16 Check scanning and printing
2. IF YOU REPLACE THE HEAD/CARRIAGE UNIT
2.1 Update the head property data (Maintenance mode 68)
2.2 Perform ink supply purge (Maintenance mode 76)
2.3 Check head nozzles (Maintenance mode 09)
2.4 Adjust head inclination
2.5 Adjustment of software correction for inclination/corrugation/ruled lines
(Maintenance mode 65)
2.6 Update the paper feeding correction values (Maintenance mode 58)
2.7 Adjust margins in borderless printing (Maintenance mode 66)
2.8 Write head calibration data (Maintenance mode 02)
2.9 Check printing
2.10 Obtain machine information at the user site (Instruction to the end user)
3. IF YOU REPLACE THE DOCUMENT SCANNER UNIT, ADF UNIT OR CIS UNIT
3.1 Set the CIS type (Maintenance mode 59) (Not required after replacement of the
ADF unit)
3.2 Acquire white/black level data (Maintenance mode 55) (Not required after
replacement of the ADF unit)
3.3 Check scanning
4. IF YOU REPLACE THE CONTROL PANEL ASSY, LCD, PANEL PCB ASSY,
TOUCH KEY PCB and RUBBER KEY
4.1 Adjust the touch panel (Maintenance mode 78)
4.2 Check LCD operation (Maintenance mode 12)
4.3 Check the operation of the control panel keys (Maintenance mode 13)
5. IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING FOAM
5.1 Reset purge and flushing counts
6. IF YOU REPLACE THE RECORDING PAPER FEEDING PARTS, HEAD/
CARRIAGE PARTS and MAINTENANCE UNIT
6.1 Check head nozzles (Maintenance mode 09)
6.2 Adjustment of software correction for inclination/corrugation/ruled lines
(Maintenance mode 65)
6.3 Update paper feeding correction values (Maintenance mode 58)
6.4 Adjust margins in borderless printing (Maintenance mode 66)
6.5 Check printing
CHAPTER 5. SERVICE FUNCTIONS
1. MAINTENANCE MODE
1.1 Entry to the Maintenance Mode
1.1.1 How to Enter the Maintenance Mode for Service Personnel
1.1.2 How to Enter the End User-accessible Maintenance Mode
1.2 List of Maintenance-mode Functions
1.3 Detailed Description of Maintenance-mode Functions
1.3.1 EEPROM Parameter Initialization (Maintenance mode 01, 91)
1.3.2 Creating of Head Calibration Data and Writing it into Flash ROM
(Maintenance mode 02)
1.3.3 ADF Performance Test (Maintenance mode 08)
1.3.4 Printout of Test Pattern (Maintenance mode 09)
1.3.5 Worker Switch Setting and Printout (Maintenance modes 10 and 11)
1.3.6 Operational Check of LCD (Maintenance mode 12)
1.3.7 Operational Check of Keys on Control Panel (Maintenance mode 13)
1.3.8 EEPROM Dump and Log Information Saving (Maintenance mode 17)
1.3.9 Updating of Firmware Using an External Memory
(Maintenance mode 28)
1.3.10 Sensor Operational Check (Maintenance mode 32)
1.3.11 Printout of Dial Log (Maintenance mode 37)
1.3.12 Backup of Machine Information (Maintenance mode 46)
1.3.13 Setting of Country/Language (Maintenance mode 52)
1.3.14 Transfer of Received FAX Data and/or Equipment’s Log
(Maintenance mode 53)
1.3.15 Fine Adjustment of Scanning Position (Maintenance mode 54)
1.3.16 Acquisition of White/Black Level Data and CIS Scanner Area Setting
(Maintenance mode 55)
1.3.17 Cartridge IC Communication Check (Maintenance mode 57)
1.3.18 Updating of Paper Feeding Correction Values (Maintenance mode 58)
1.3.19 Checking of CIS Travel and Specifying of CIS Type
(Maintenance mode 59)
1.3.20 Printout of PRN/JPEG Files in Memory Card (Maintenance mode 61)
1.3.21 Move of the Head/Carriage Unit to the Adjustment Position
(Maintenance mode 63)
1.3.22 Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines
(Maintenance mode 65)
1.3.23 Margin Adjustment in Borderless Printing (Maintenance mode 66)
1.3.24 Updating of Head Property Data and Backup/Restoration of Head
Calibration Data (Maintenance mode 68)
1.3.25 Traveling Speed Check of Head/Carriage Unit (Maintenance mode 69)
1.3.26 Customizing Destinations (Maintenance mode 74)
1.3.27 Move of the Head/Carriage Unit to the Flushing Position
(Maintenance mode 75)
1.3.28 Purge Operation (Maintenance mode 76)
1.3.29 Print of the Maintenance Information (Maintenance mode 77)
1.3.30 Adjustment of Touch Panel (Maintenance mode 78)
1.3.31 Display of the Equipment’s Log (Maintenance mode 80)
1.3.32 Equipment Error Code Indication (Maintenance mode 82)
1.3.33 Output of Transmission Log to the Telephone Line
(Maintenance mode 87)
1.3.34 Assurance Mode Switch Setting (Maintenance mode 88)
2. OTHER SERVICE FUNCTIONS
2.1 Displaying the Firmware Version
2.2 Moving the Head/Carriage Unit
2.3 Retrieving the Equipment Log Information
CHAPTER 6. CIRCUIT DIAGRAMS AND WIRING DIAGRAMS
CHAPTER 7. PERIODICAL MAINTENANCE
1. PERIODICAL REPLACEMENT PARTS
APPENDIX 1 SERIAL NUMBERING SYSTEM
APPENDIX 2 DELETION OF USER SETTING INFORMATION
Deleting User Setting Info from the machine
APPENDIX 3 INSTALLING THE MAINTENANCE PRINTER DRIVER
Parts List Manual.
Brother DCPJ562DW DCPJ785DW MFCJ460DW MFCJ480DW MFCJ485DW MFCJ680DW MFCJ775DW MFCJ880DW MFCJ885DW MFCJ985DW DCP-J562DW DCP-J785DW MFC-J460DW MFC-J480DW MFC-J485DW MFC-J680DW MFC-J775DW MFC-J880DW MFC-J885DW MFC-J985DW