Brother MFC-J491DW MFC-J497DW MFC-J690DW MFC-J890DW MFC-J895DW MFC-J995DW MFC-J1300DW MFC-T810W MFC-T910DW Service Manual


This Service Manual cover models:
Brother DCP-J572DW DCP-J772DW DCP-J774DW
DCP-J1100DW DCP-T310 DCP-T510W DCP-T710W
MFC-J491DW MFC-J497DW MFC-J690DW MFC-J890DW
MFC-J895DW MFC-J995DW MFC-J1300DW MFC-T810W
MFC-T910DW

Accurate and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual Brother contain clear instructions and procedures on how to fix the problems occurring in your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
Table of contents:

SAFETY INFORMATION
CHAPTER 1) SPECIFICATIONS
1 GENERAL
1.1 General
1.2 Media Specification
1.3 Paper Handling
1.4 LCD Panel
1.5 Memory
1.6 Interface
1.7 Others
2 FAX
3 PRINTER
4 COPY
5 SCANNER
6 SOFTWARE
7 NETWORK
7.1 Network
7.2 Wired
7.3 Wireless
8 SUPPLIES/OPTIONS
9 SERVICE INFORMATION
10 PAPER
10.1 Paper
10.2 Printable Area

CHAPTER 2) TROUBLESHOOTING
1 INTRODUCTION
1.1 Precautions
1.2 Initial Check
2 OVERVIEW
2.1 Cross-section Drawings
2.1.1 Document scanning
2.1.2 Printer part
2.2 Document Feeding/Recording Paper Feeding path
2.2.1 Document feeding path
2.2.2 Recording paper feeding path
2.3 Function of Each Sensor/Roller
2.4 Block Diagram
2.5 Components
3 ERROR INDICATION
3.1 Error Code
3.2 Error Messages
3.3 Communications Error
4 TROUBLESHOOTING
4.1 Error Cause and Solutions
4.2 Recording Paper Feeding Problems
4.2.1 Paper is not fed from paper tray
4.2.2 Paper is not fed from manual feed slot
4.2.3 Paper is not fed from MP tray
4.2.4 Two or more sheets of paper are fed from the paper tray
4.2.5 Two or more sheets of paper are fed from the MP tray
4.2.6 Paper feeding at an angle
4.2.7 Recording paper jam
4.2.8 Prints only single side of the paper when duplex-printing
4.3 Print-image Problems
4.3.1 Defective images
4.3.2 Print-image problems
4.4 Software-related Problems
4.4.1 Cannot print data
4.5 Network Problems
4.5.1 Cannot make a print through network connection
4.6 Control Panel Problems
4.6.1 No display on LCD/Incorrect display on LCD
4.6.2 LED does not light up
4.6.3 The control panel does not work
4.6.4 Touch panel inoperative
4.7 Document Feeding Problems
4.7.1 Document can not be fed
4.7.2 Document double feeding
4.7.3 Document jam
4.7.4 Wrinkles on documents
4.7.5 Document size not correctly detected
4.8 Scanned-image Problems
4.8.1 Defective images
4.8.2 Troubleshooting from image defect
4.9 Fax Problems
4.9.1 No faxes can be sent
4.9.2 No faxes can be received
4.9.3 A communications error occurs
4.10 Other Problems
4.10.1 The machine cannot be powered ON
4.10.2 External memory does not function or functions despite not
being inserted
4.10.3 Data of external memory does not read
4.10.4 Internal memory errors
4.10.5 Security Function Lock related problems
4.10.6 Ink cartridge related problems
4.10.7 Noise comes from machine
4.10.8 “Unusable Device” is displayed

CHAPTER 3) DISASSEMBLY AND ASSEMBLY
1 PRECAUTIONS BEFORE PROCEEDING
2 PACKING
3 SCREW CATALOGUE
4 SCREW TORQUE LIST
5 LUBRICATION
6 OVERVIEW OF GEARS
7 ROUTING OF HARNESSES, FLAT CABLE AND INK SUPPLY TUBES
8 DISASSEMBLY FLOW
9 DISASSEMBLY PROCEDURE
9.1 Preparation
9.2 MP Tray ASSY/ MP Paper Detection Sensor PCB
9.3 Scanner Cover Damper/Scanner Cover Support
9.4 Head/carriage Unit/CR Timing Belt
9.5 Document Scanner Unit/ADF Unit (Models with ADF)/Document Cover ASSY (Models without ADF)
9.6 CIS Unit/CIS Flat Cable
9.7 ADF Document Support
9.8 ADF Cover ASSY
9.9 ADF Separation Pad Holder ASSY
9.10 Document Scanning Position Sensor PCB ASSY
9.11 Document Detection Sensor PCB ASSY
9.12 Document Separate Roller ASSY
9.13 Ink Cartridge Cover
9.14 Control Panel ASSY/Panel Flat Cable/NFC PCB/Panel PCB ASSY/LCD/
Panel Key PCB/Rubber Key
9.15 Front Cover
9.16 Manual Feed Slot ASSY
9.17 Wireless LAN PCB ASSY
9.18 Jam Clear Cover
9.19 Upper Cover
9.20 Carriage PCB ASSY
9.21 Ink Absorber Box
9.22 Tank Case ASSY (Ink tank model only)
9.23 Ink Refill ASSY
9.24 Ink Absorber Felt (For Ink Refill ASSY) (Regular Ink cartridge model only)
9.25 Ink Cartridge Cover Sensor ASSY
9.26 Main PCB
9.27 Power Supply PCB ASSY
9.28 Modem PCB ASSY
9.29 CR Encoder Strip
9.30 Carriage Motor
9.31 Flushing Base
9.32 Flushing Foam
9.33 PF Encoder Disk
9.34 Registration Sensor PCB ASSY
9.35 Paper Feed Roller
9.36 Paper Feed Motor
9.37 PF Encoder Sensor PCB ASSY
9.38 Maintenance Unit
9.39 Ink Absorber Felt (For Maintenance Unit) (Regular Ink cartridge model only)
9.40 Ink Absorber Felt (Ink tank model/ Simple Ink cartridge model only)
9.41 Platen ASSY/Paper ejection roller
9.42 Switchback Roller ASSY
9.43 Paper Pull-in Roller
9.44 Bank ASSY
9.45 Base Pad/Base Pad W

CHAPTER 4) ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER PARTS REPLACEMENT
1 IF YOU REPLACE THE MAIN PCB ASSY
1.1 Customize destinations (Maintenance mode 74)
1.2 Set the CIS type (Maintenance mode 59)
1.3 Install the firmware (Maintenance mode 28)
1.4 Initialize the EEPROM parameters (Maintenance mode 01)
1.5 Restore the head Calibration data (Maintenance mode 68)
1.6 Set the serial number (Maintenance mode 80)
1.7 Update the head property information (Maintenance mode 68)
1.8 Restore machine information (Maintenance mode 46)
1.9 Adjust the touch panel (Maintenance mode 78)
1.10 Acquire white/black level data (Maintenance mode 55)
1.11 Adjustment of software correction for inclination/corrugation/ruled lines
(Maintenance mode 65/ User menu)
1.12 Update the paper feeding correction values
(Maintenance mode 58/ User menu)
1.13 Adjust margins in borderless printing (Maintenance mode 66)
1.14 Reset purge and flushing counts
1.15 Write head calibration data (Maintenance mode 02)
1.16 Check scanning and printing
2 IF YOU REPLACE THE HEAD/CARRIAGE UNIT
2.1 Update the head property information (Maintenance mode 68)
2.2 Perform ink supply purge (Maintenance mode 76)
2.3 Check head nozzles (Maintenance mode 09)
2.4 Adjust head inclination
2.5 Adjustment of software correction for inclination/corrugation/ruled lines
(Maintenance mode 65/ User menu)
2.6 Update the paper feeding correction values
(Maintenance mode 58/ User menu)
2.7 Adjust margins in borderless printing (Maintenance mode 66)
2.8 Write head calibration data (Maintenance mode 02)
2.9 Check printing
2.10 Obtain machine information at the user site (Instruction to the end user)
3 IF YOU REPLACE THE DOCUMENT SCANNER UNIT, ADF UNIT OR CIS UNIT
3.1 Set the CIS type (Maintenance mode 59) (Not required after replacement of the ADF unit)
3.2 Acquire white/black level data (Maintenance mode 55) (Not required after
replacement of the ADF unit)
3.3 Check scanning
4 IF YOU REPLACE THE CONTROL PANEL ASSY, LCD, PANEL PCB ASSY,
PANEL KEY PCB OR RUBBER KEY
4.1 Adjust the touch panel (Maintenance mode 78)
4.2 Check LCD operation (Maintenance mode 12)
4.3 Check the operation of the control panel keys (Maintenance mode 13)
5 IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING FOAM
5.1 Reset purge or flushing counts
6 IF YOU REPLACE THE RECORDING PAPER FEEDING PARTS, HEAD/
CARRIAGE PARTS OR MAINTENANCE UNIT
6.1 Check head nozzles (Maintenance mode 09)
6.2 Adjustment of software correction for inclination/corrugation/ruled lines
(Maintenance mode 65/ User menu)
6.3 Update paper feeding correction values
(Maintenance mode 58/ User menu)
6.4 Adjust margins in borderless printing (Maintenance mode 66)
6.5 Check printing

CHAPTER 5) SERVICE FUNCTIONS
1 MAINTENANCE MODE
1.1 Entry to the Maintenance Mode
1.1.1 How to Enter the Maintenance Mode for Service Personnel
1.1.2 How to Enter the End User-accessible Maintenance Mode
1.2 Operations of the Keys in the Maintenance Mode
1.2.1 Entering ten keys and the other keys in the maintenance mode with models
without these keys
1.3 List of Maintenance-mode Functions
1.4 Detailed Description of Maintenance-mode Functions
1.4.1 EEPROM Parameter Initialization (Maintenance mode 01, 91)
1.4.2 Creating of Head Calibration Data and Writing it into Flash ROM
(Maintenance mode 02)
1.4.3 ADF Performance Test (Maintenance mode 08)
1.4.4 Printout of Test Pattern (Maintenance mode 09)
1.4.5 Worker Switch Setting and Printout (Maintenance modes 10 and 11)
1.4.6 Operational Check of LCD (Maintenance mode 12)
1.4.7 Operational Check of Keys on Control Panel (Maintenance mode 13)
1.4.8 Updating of Firmware Using an External memory
(Maintenance mode 28)
1.4.9 Sensor Operational Check (Maintenance mode 32)
1.4.10 Printout of Dial Log (Maintenance mode 37)
1.4.11 Backup of Machine Information (Maintenance mode 46)
1.4.12 Transfer of Received FAX Data and/or Equipment’s Log
(Maintenance mode 53)
1.4.13 Fine Adjustment of Scanning Position (Maintenance mode 54)
1.4.14 Acquisition of White/Black Level Data (Maintenance mode 55)
1.4.15 Periodic Purge Time Setting (Maintenance mode 56)
1.4.16 Cartridge IC Communication Check (Maintenance mode 57)
1.4.17 Updating of Paper Feeding Correction Values (Maintenance mode 58)
1.4.18 Checking of CIS Travel and Specifying of CIS Type
(Maintenance mode 59)
1.4.19 Printout of PRN/JPEG Files in External Memory (Maintenance mode 61) .5-33
1.4.20 Move of the Head/Carriage Unit to the Adjustment Position
(Maintenance mode 63)
1.4.21 Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines
(Maintenance mode 65)
1.4.22 Margin Adjustment in Borderless Printing (Maintenance mode 66)
1.4.23 Updating of Head Property Information and Backup/Restoration of Head
Calibration Data (Maintenance mode 68)
1.4.24 Traveling Speed Check of Head/Carriage Unit (Maintenance mode 69)
1.4.25 Customizing Destinations (Maintenance mode 74)
1.4.26 Move of the Head/Carriage Unit to the Center of its Travel
(Maintenance mode 75)
1.4.27 Purge Operation (Maintenance mode 76)
1.4.28 Print of the Maintenance Information (Maintenance mode 77)
1.4.29 Adjustment of Touch Panel (Maintenance mode 78)
1.4.30 Display of the Equipment’s Log (Maintenance mode 80)
1.4.31 Equipment Error Code Indication (Maintenance mode 82)
1.4.32 Output of Transmission Log to the Telephone Line
(Maintenance mode 87)
1.4.33 Assurance Mode Switch Setting (Maintenance mode 88)
2 OTHER SERVICE FUNCTIONS
2.1 Displaying the Firmware Version
2.2 Moving the Head/Carriage Unit
2.3 Retrieving the Equipment Log Information
2.4 Special purge (SPP) < Ink tank model only >

CHAPTER 6 CIRCUIT DIAGRAMS AND WIRING DIAGRAMS
CHAPTER 7 PERIODICAL MAINTENANCE
1 PERIODICAL REPLACEMENT PARTS

APPENDIX 1 SERIAL NUMBERING SYSTEM
APPENDIX 2 DELETION OF USER SETTING INFORMATION
APPENDIX 3 INSTALLING THE MAINTENANCE PRINTER DRIVER

Brother DCP-J572DW DCP-J772DW DCP-J774DW
DCP-J1100DW DCP-T310 DCP-T510W DCP-T710W MFC-J491DW MFC-J497DW MFC-J690DW MFC-J890DW MFC-J895DW MFC-J995DW MFC-J1300DW MFC-T810W MFC-T910DW Brother DCPJ572DW DCPJ772DW DCPJ774DW DCPJ1100DW DCPT310 DCPT510W DCPT710W MFCJ491DW MFCJ497DW MFCJ690DW MFCJ890DW MFCJ895DW MFCJ995DW MFCJ1300DW MFCT810W MFCT910DW DCPJ572 DCPJ772 DCPJ774 DCPJ1100 DCPT310 DCPT510 DCPT710 MFCJ491 MFCJ497 MFCJ690 MFCJ890 MFCJ895 MFCJ995 MFCJ1300 MFCT810 MFCT910 J572DW J772DW J774DW J1100DW T310 T510W T710W J491DW J497DW J690DW J890DW J895DW J995DW J1300DW T810W T910DW J572 J772 J774 J1100 T310 T510 T710 J491 J497 J690 J890 J895 J995 J1300 T810 T910 DCP-J572 DCP-J772 DCP-J774 DCP-J1100 DCP-T310 DCP-T510 DCP-T710 MFC-J491 MFC-J497 MFC-J690 MFC-J890 MFC-J895 MFC-J995 MFC-J1300 MFC-T810 MFC-T910