Fargo DTC550 Card Printer Service Manual


Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual Fargo DTC550 Card Printer contain clear instructions and procedures on how to fix the problems occurring in your equipment.
The information contained in this repair manual is necessary for the repair, but also prevention, resulting in a longer life of your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
To see what contain, please read table of contents:

Section 1: INTRODUCTION
Safety Messages (review carefully)
See Safety Messages below
How to use the guide
DTC550 Direct to Card Printer/Encoder Overview
Reviewing the DTC550 Block Diagram
Reviewing DTC550 Sequence of Operations
Reviewing DTC550 Boot up Sequence
Reviewing the Lamination Module Sequence of Operations
Reviewing the Lamination Module Boot up Sequence

Section 2: SPECIFICATIONS
Regulatory Compliances, Agency Listings and FCC Rules
Regulatory Compliances
Agency Listings
FCC Rules
Environmental Protection (China-RoHS)
Technical Specifications
Functional Specifications
Printer Components: LCD and Softkey Control Pad
Printer Components: Print Ribbons
Printer Components: Resin-Only Print Ribbons
Printer Components: Dye-Sublimation/Resin Print Ribbons
Printer Components: Blank Cards
Reviewing the Card Lamination Module
Reviewing the Lamination Top Cover and Station
Reviewing the Securing Latches and Lamination LED light
Reviewing the Cancel button
Reviewing the Resume (pause) button
Reviewing the Rejection Card Hopper and Card Output Hopper
Reviewing the Module and Printer interaction
Reviewing the Module and LCD display interaction
Reviewing the Module?s Programmed Default Temperature
Reviewing the Laminator Temperature Adjustment
Reviewing the Overlaminates
Reviewing the Overlaminate Design
Reviewing the Visual Security Solutions
VeriMarkTM Cards – 2-D holographic foil application
Custom HoloMarkTM Cards
Visual Security – Card Stock Part Numbers
Visual Security Card Stock – Tolerances
VeriMarkTM – Application Specifications
HoloMarkTM and Custom HoloMarkTM – Application Specifications
Fluorescing Panel ? Application Specifications
Inserting Fluorescent Text
Insert Fluorescent Image
Printing Dynamic Text

Section 3: SETUP AND INSTALLATION PROCEDURES
Printer Setup and Placement
Choosing a Good Location
About Moisture Condensation
Introduction
Time Requirement
System Requirements
Inspection
Unpacking the Printer
Loading Supplies
Loading the Print Ribbon
Inserting the Card Cleaning Cartridge
Loading the Overlaminate
Connecting power to the DTC550 Printer
Loading the Blank Cards
Software Setup and Installation Procedures
Installing the DTC550 Printer Driver
Printing a Test Print Image
Printer Transport
Moving the Printer to another location

Section 4: GENERAL TROUBLESHOOTING
Reviewing the LCD display and LED light
Troubleshooting LCD Messages
Communications Errors
Resolving the Communication Errors
Card Feeding Errors
Resolving the Card Feeding Errors
Resolving the Card Jam on the Flipper Table
Resolving the Card Hopper Jam Error Message
Resolving the Card Hopper Empty Error Message
Encoding Errors
Resolving the No Magnetic Encoder Error Message
Resolving the No ENC Response Error Message
Resolving the Failed Magnetic Encoder Error Message
Resolving the No Prox Encoder Error Message
Resolving the No Smart Encoder Error Message
Resolving the Failed Smart Encode Error Message
Removing the Card Jam in the Printer?s Magnetic Encoding Area
Removing the Card Jam in the Printer?s Smart Card Encoding Area
Resolving the Printer not reading Encoded Magnetic Track Data
Resolving the Magnetic Stripe Data being printed on a Card problem
Printing Process Errors
Resolving the Ribbon Alignment Error Message
Resolving the Print Ribbon Error Message
Resolving the Print Ribbon Out Error Message
Resolving the Ribbon Jam/Broken Error Message
Resolving the Wrong Print Ribbon Error Message
Resolving the Unknown Ribbon Type Error Message
Resolving the Headlift Error Message
Resolving the Printer pausing between panels errors
Resolving the Printhead Temp Error Message
Resolving the Flipper Alignment Error Message
Firmware Errors
Resolving the Update Firmware Now
Resolving an Upgrade Failed error
Resolving a Program Exception Error
Diagnosing the Image Problems
Resolving the Pixel failure problems
Resolving the Card surface debris problems
Resolving the incorrect Image Darkness problems
Resolving the Ribbon wrinkle problems
Resolving the excessive Resin Printing problems
Resolving the incomplete Resin Printing problems
Resolving the cut off or off-center Card Image problems
Resolving the poor Image Quality problems
Printing a Test Image
Printing a Print Test Image
Reviewing the Gray/Align YMC/K Self-Test
Reviewing the Color/Resin YMCK Self-Test
Reviewing the Color Bars YMC Self-Test
Reviewing the Printer Settings Self-Test
Reviewing the Magnetic Test option

Section 5: CARD LAMINATION MODULE
Adjusting a Card Lamination Module
Adjusting the Card Flattener
Adjusting the Card Guide Rail
Adjusting the Internal Card Guide
Attaching the Card Lamination Module
Performing the procedure for the DTC550 Card Lamination Module Attachment Kit

Section 6: PRINTER ADJUSTMENTS
Using the Card tab
Selecting the Card Size
Using the Card Hopper Selection option
Adjusting the Orientation Option
Selecting the number of Copies
Using the Diagnostics button under the Card tab
Using the Clean Printer Option
Using the Test Print button
Using the About button
Using the Device Options tab
Adjusting for the Ribbon Type option
Selecting the Auto Ribbon Select option
Adjusting for the Color matching
Adjusting for the Resin Dither
Using the Print Both Sides option
Using the Split 1 Set of Ribbon Panels option
Using the Print Back Side First option
Using the Print on Back Side Only option
Using the Rotate Front by 180 Degrees option
Using the Rotate Back by 180 Degrees option
Using the Disable Printing option
Using the Image Color tab
Using the Resin Heat (K) option (Front and Back)
Using the Overlay Heat (O) option
Using the Image Color option and Default button
Using the Calibrate tab
Using the Image Position Controls
Using the Sensors button
Using the Settings button
Using the Printer Calibration Utility
Using the Image Darkness Option
Using the Print Top of Form Option
Using the Print End of Form Option
Using the Print Left of Form Option
Using the Mag Top of Form Option
Using the Ribbon Tension Option
Using the Magnetic Encoding tab
Using the Encoding Mode option
Using the Coercivity Selection
Using the Magnetic Track Selection option
Reviewing the Enable MLE Support checkbox
Using the Magnetic Track Options
Using the Bit Density radio buttons
Using the Character Size radio buttons
Using the ASCII Offset radio buttons
Using the LRC Generation radio buttons
Using the Character Parity radio buttons
Reviewing the Shift Data Left
Reviewing the ISO Track Locations
Reviewing the Sample String
Sending the Track Information
Reviewing the ASCII Code and Character Table
Using the Lamination tab (only with Card Lamination Module)
Selecting the Lamination Position
Selecting the Lamination Side
Selecting the Lamination Type
Adjusting the Transfer Dwell Time and Transfer Temperature
Selecting Default button
Using the Overlay/Print Area tab
Using the Overlay/Print Area dropdown menu
Using the Overlay/Print Area radio buttons
Using Security Options (Visual Security Solutions)
Selecting Orientation – Landscape under Card tab
Selecting the Visual Security Solutions dropdown menu (A to D)
Selecting Orientation – Portrait under Card tab
Selecting the Visual Security Solutions dropdown menu (E to H)
Selecting the VeriMark radio button
Selecting the HoloMark radio button
Reviewing the Custom VeriMark and HoloMark Cards
Reviewing the Custom HoloMark Card
Using the K Panel Resin tab
Selecting the Full Card with the K Panel Resin tab
Selecting the Defined Area(s) with the K Panel Resin tab
Selecting the Undefined Area(s) with the K Panel Resin tab
Defining the Area to activate the Card Grid
Measuring the Total Card area
Defining the positioning of the area on the Card
Selecting the Print YMC under the K and Print K Only options
Using the Printer Supplies tab
Reviewing the Ribbon Information
Reviewing the Ribbon Level Indicator

Section 7: ETHERNET OPTION SECTION
Introduction
Technical Specification – Ethernet Option
Functional Specification – Ethernet Option
Network Services – Overview
Reviewing the Print Server
Reviewing the Web Page Server
Reviewing the Network Management Interface
Reviewing the Telnet Server
Network Management Interface
Telnet Command Line Interface
Initiating a Telnet Session
Reviewing the Telnet Command Table
Ethernet Web Pages ? Standard Procedures
Reviewing Web page security
Logging In
Accessing the Home pages
Accessing the DTC550 Home Page
Reviewing the Ethernet Home Pages
Reviewing the DTC550 Home Page
Reviewing the Home Page Categories and Fields (table)
Configuring the Network Settings
Accessing the Network Settings page
Reviewing the Interface
Reviewing the Current Settings
Switching to the automatic IP address mode
Changing to the static IP address mode
Using the Clear Changes button
Using the Ribbon Information page
Using the TCP/IP page
Using the DTC550 TCP/IP Status Web Page
Using the Printer page
Using the System Log page
Changing the Log Name
Selecting the Log Type
Selecting the Log Destination
Setting up Email Event logging
Specifying UDP Event logging
Specifying TCP Event logging
Using the Administration pages
Using the System Information page
Changing the Root Password
Using the Reboot pages
Rebooting the Printer (DTC550 only)
Upgrading the Main Firmware
Using the Help page
Additional Procedures
Reviewing LED and Dipswitch Tables
Reviewing the DTC550 LED and Dipswitch Table
Reviewing the DTC550 LED Table
Upgrading the Main Firmware with the Fargo Diagnostics Utility
Restoring the Factory Settings for Ethernet
Resetting the DTC550 settings
Reviewing the DTC550 Network Settings
Reviewing the DHCP setting
Reviewing the Gateway Setting
Reviewing the Subnet Mask Setting
Reviewing the MAC Address
Reviewing the ANEG Setting
Changing the DTC550 LCD Network Settings
Accessing the Network Setup Menu
Changing the DHCP Setting
Changing the ANEG setting
Saving addresses
Resetting Passwords
Accessing the IP address of your Printer
Accessing the DTC550 IP address
Ethernet Printer Troubleshooting Procedures
Troubleshooting procedures
Verifying the Printer Connection
Verifying the Printer IP address
Verifying that your PC can access the Printer using the ping command
Printing a test page
Reviewing Frequently-asked Questions
Glossary of Terms

Section 8: DTC550 REPLACEMENT PROCEDURES
The replacement procedures for the DTC550 printer are provided in this section.
Safety Messages (review carefully)
Parts Replacement Section
Reviewing the DTC550 Board Cable Connections Reference
Cover, Chassis and Baseplate Replacement Procedures
Replacing the Main Cover Enclosure (D855153)
Replacing the DTC550 Top Lid Cover (D855155)
Replacing the Input Door (D850291)
Replacing the Base Plate (D850287)
Board, LCD and Keypad Replacement Procedures
Replacing the LCD Display Board Panel (A000372)
Replacing the Keypad (D855147)
Motor Replacement Procedures
Replacing the Flipper Table Motor (D855020) with Pinion Gear (76040611)
Replacing the Ribbon Take-up Motor Assembly (D855164) and Take-up Motor Mount Bracket (D855037)
Replacing the Stepper Motor Assembly (D855087) (Platen Roller Drive Train)
Replacing the Stepper Motor Assembly (D855087) (Flipper Roller/Magnetic Encoder Drive Train)
Replacing the Hopper Motor Assembly (D840980)
Power Supply Replacement Procedures
Replacing the Power Enclosure Assembly (D855054)
Printhead Replacement Procedures
Replacing the Printhead Assembly (D855055)
Troubleshooting Suggestions (relates to new Printhead installation)
Print TOF and Print EOF Alignment (relates to new Printhead installation)
Setting the Print TOF (relates to new Printhead installation)
Setting the Print EOF (relates to new Printhead installation)
Adjusting the Image Darkness
Adjusting the Image Darkness
Replacing the Printhead Arm Assembly (D855053)
Sensor Replacement Procedures
Replacing the Flipper Home Sensor (140407)
Replacing the PCB S3 Sensor-1 Assembly (Top Lid Sensor) (A000125)
Replacing the PCB S3 Sensor-2 Assembly (Headlift Sensor) (A000126)
Replacing the Card Feed Sensor – Flipper Table (D840625)
Replacing the Card Feed Sensor – near Cleaning Roller (A000125)
Replacing the Sensor Board Assembly (Magnetic Unit) (140407)
Replacing the PCB Ribbon Sensor Assembly (A000110)
Replacing the TOF Sensor (D855018)
Replacing the Flipper Table Sensor Cable Assembly (840176)
Replacing the ON/OFF Switch (12011)
Replacing the Rear Over Mount (D855063) (Card guide)
Replacing the Over Mount (D855062)
Magnetic Head and Encoder Replacement Procedures.
Replacing the Magnetic Encoder Head (D000291)
Replacing the Magnetic Head Support (D840848)
Flipper Table Replacement Procedures
Replacing the Flipper Table (D850280)
Replacing the Card Idler Springs on the Flipper Table (810480)
Replacing the Torsion Spring on the Printhead Arm (D850528)
Pusher, Adapter, Bracket and Standoff Replacement Procedures
Replacing the Plate Card Pusher (D855065)
Roller Replacement Procedures
Replacing the Card Path Exit Rollers (D855046)
Replacing the Card Feed Input Roller (D850415)
Replacing the Pinch-Roller (D840830)
Replacing the Platen Roller (D855047)
Replacing the Intermediate Roller (840318)
Replacing the Cleaning-Driven Roller (D850308)
Replacing the Flipper Table Card Idler Roller (D880153)
Belt and Pulley Replacement Procedures
Replacing the Front Drive Train Belt (F000092) and/or Belt (F000094)
Replacing the Belt (F000108)
Replacing the Belt (F000268)
Replacing the Belt (220071)
Replacing the O-Ring Drive Belt (F000390)
Replacing the Main Pulleys (D850190)
Replacing the Main Pulleys (D850190)
Replacing the Pulley (D850221) (Platen or Magnetic/Flipper Drive Train)
Replacing the Gear Combo Pulley (D880141)
Replacing the O-Ring Belt (F000385)
Gear Replacement Procedures
Replacing the Ribbon Idler Gear for Hopper Lift (760288)
Replacing the Pulley Gear (D841202) (Hopper Transport)
Replacing the Ribbon Idler Gear (760288) (Hopper Transport Drive Train)
Replacing the Pulley Gear Combo (760287) (Hopper Transport Drive Train)
Idler Replacement Procedures
Replacing the Card Stack Idler for Input Roller (D850271)
PCB-related Replacement Procedures
Replacing the PCB Power Assembly (A000380)
Replacing the PCB LED Assembly (A000109) (Ribbon Sensor LED Board)
Guide Replacement Procedures
Replacing the Clean Cart Guide (D850275)
Replacing the Card Side Guide (D855070)
Replacing the Guide Jam (D855078)
Brush Replacement Procedures
Replacing the Static Brush near the Platen Roller (D855088)
Replacing the Static Brush Assembly near the Input Sensor (D850256)
Board Replacement Procedures
Replacing the Main Board (A000116-01, Single-sided; A000116-02, Dual-sided)
Lamination Module Replacement Procedures
Lamination Module Overview Displays
Replacing the Lamination Module Top Cover and Lamination Module Rear Cover (D855156 and D855162)
Replacing the Lamination Module Front Cover (D855161)
Replacing the Lamination Module Output Door (D870124) and Reject Hopper Door (D870124)
Replacing the Lamination Module Arm Assembly (D870153)
Replacing the Lamination Module Card Flipper Table Assembly (D870285)
Replacing the LAM Control Board Cable (D870169) (Button controls)
Replacing the Card Position Sensor Assembly (D870186)
Replacing the Lamination Module Flipper Position Sensor (D870188)
Replacing the Lamination Module Encoder Sensor (D870189)
Replacing the Lamination Module Ribbon ID Sensor (820593)
Replacing the Lamination Module Lower Lamination Sensor (D870241)
Replacing the Lamination Module Hopper Sensor Assembly (D870228)
Replacing the PCB LED Switch Assembly (A000242) (Laminator)
Replacing the Lamination Module Platen Motor (D870218)
Replacing the Lamination Module Flipper Table Motor (D870217)
Replacing the Lamination Module Main Board (A000250)

Section 9: CLEANING
Cleaning Kit Instructions – DTC550 Printer
Introduction
Supplies Included
Cleaning the Printhead (D855055)
Replacing the Card Cleaning Roller
Cleaning the Platen and Card Feed Rollers
Cleaning the Platen
Cleaning the Printer’s Exterior
Cleaning the Printer’s Interior

Section 10: DIAGNOSTIC TOOL UTILITY
Selecting the Self Tests tab
Selecting the Barcode Test Card button
Selecting the YMCK Test Card Self Test button
Selecting the Magnetic Self Test button
Selecting the Color Bars Self Test button
Selecting the Alignment Self Test button
Selecting the Device Settings Self Test button

Section 11: PACKING THE DTC550 Card Printer
Packing the Printer

Section 12: LCD On-Line Menu Navigation
Entering the LCD Menu and selecting the Option
Using the Softkey and Scroll buttons
Accessing the Menu Option Structure Tree
Selecting from the Menu Option Structure Tree (displayed, below)
Print TOF and Print EOF Alignment Procedures
Using the LCD Menu
Printing the Self-test
Reviewing the Gray/Align YMC/K Self-Test
Reviewing the Color/Resin YMCK Self-Test
Reviewing the Card Count YMC Self-Test
Reviewing the Standard Resin Self-Test
Using the Magnetic Test option (only with Magnetic Encoding Module)
Setting up the Printer
Adjusting the Print TOF and Print EOF
Setting the Print TOF
Setting the Print EOF
Adjusting the Ribbon Tension
Setting the Printhead Resistance
Adjusting the Image Darkness
Changing the Encoder Settings
Adjusting the Magnetic TOF
Disabling the Mag Verify process on the DTC550 Printer
Adjusting the White Level
Changing the Hopper Settings
Adjusting the Flipper Offset
Viewing the Report Supplies
Showing the Card Count
Selecting the System Upgrade (Firmware Upgrade)

Section 13: Fargo Technical Support
Contacting Fargo Technical Support
Reading the Serial Numbers on a Fargo Printer
Finding out when a Fargo Card Printer was manufactured
Reviewing Example No. 1: Serial Number 80453289
Reviewing Example No. 2: Serial Number A1280224

Section 14: REVIEWING SPARE PARTS LISTS
Reviewing the Spare Parts List for DTC550 Series Card Printer
Reviewing the Spare Parts List for the DTC550 LAM

Section 15: Glossary of Terms
Section 16: Index
Section 17: Engineering Drawings

Number of pages: 614.

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