HP Officejet Enterprise Color X555 Enterprise MFP X585 Service Manual


This Service Manual contain: Repair Manual and Troubleshooting Manual HP Officejet Enterprise Color X555 Enterprise MFP X585.

Content for REPAIR MANUAL:
1) REMOVAL AND REPLACEMENT
Removal and replacement strategy
Electrostatic discharge
Required tools
Types of screws
Service approach
Before performing service
After performing service
Post-service test
Removal and replacement procedures
Customer replaceable parts
Covers
Main assemblies

2) PARTS AND DIAGRAMS
Order parts by authorized service providers
Order replacement parts
Related documentation and software
Supplies part numbers
Customer self-repair parts
How to use the parts lists and diagrams
Assembly locations-X555 models
Assembly locations-X585 models
Covers, control panels, and doors-X555 models
Covers, control panels, and doors-X585 models
Internal assemblies-all models
Scanner/document feeder assembly-X585 models
Alphabetical parts list
Numerical parts list
Index

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Content for TROUBLESHOOTING MANUAL:
1) THEORY OF OPERATION
Basic operation
Function structure
Operation sequence
System control
Formatter and data path
Engine control
Pen interface (I/F)
Power supply
Print subsystem
Printbar
Printbar lift
Ink cartridges
Optical scan carriage
Print system operational states
Paper-handling system
Input trays
Paper path zones
Servicing system
Service sled
Aerosol management system
Document feeder (X585 models)
Document feeder operation
Document feeder paper path and sensors
Document feeder jam detection
Scanner system (X585 models)
Scanner power-on sequence of events
Copy or scan-to-computer sequence of events
Fax functions and operation (X585 models)
Computer and network security features
PSTN operation
The fax subsystem
Fax card in the fax subsystem
Fax page storage in flash memory

2) SOLVE PROBLEMS
Problem-solving checklist
Step 1: Check that the product power is on
Step 2: Check the control panel for error messages
Step 3: Test print functionality
Step 4: Test copy functionality
Step 5: Test the fax sending functionality
Step 6: Test the fax receiving functionality
Step 7: Try sending a print job from a computer
Step 8: Test the Plug and Print USB Drive printing functionality
Factors that affect product performance
Troubleshooting process
Determine the problem source
Power subsystem
Scanning subsystem (X585)
Control panel checks
Tools for troubleshooting
Print the configuration page
Event log messages
Error messages
Individual component diagnostics
Diagrams
Print-quality troubleshooting tools
Preboot menu options
Control-panel menus
Administration menu
Device Maintenance menu
Solve image quality problems
Clean ink smears
Recover the printhead
Solve paper jam or feed problems
Product does not pick up paper or misfeeds
Clear jams
Solve performance problems
The product does not print
The product prints slowly
Solve connectivity problems
Solve USB direct-connect problems
Solve network problems
Solve wireless network problems
Service mode functions
Service menu and Secondary service menu
Product resets
Solve fax problems
Fax reports
Possible fax issues
Product upgrades

Appendix A: Service and support
Hewlett-Packard limited warranty statement
UK, Ireland, and Malta
Austria, Belgium, Germany, and Luxemburg
Belgium, France, and Luxemburg
Italy
Spain
Denmark
Norway
Sweden
Portugal
Greece and Cyprus
Hungary
Czech Republic
Slovakia
Poland
Bulgaria
Romania
Belgium and The Netherlands
Finland
Slovenia
Croatia
Latvia
Lithuania
Estonia
End User License Agreement
OpenSSL
Customer self-repair warranty service
Customer support

Appendix B: Product specifications
Physical specifications (X555 models)
Physical specifications (X585 models)
Power consumption, electrical specifications, and acoustic emissions
Environmental specifications
Appendix C Regulatory information
FCC regulations
Environmental product stewardship program
Protecting the environment
Ozone production
Power consumption
Paper use
Plastics
HP Officejet print supplies
Return and recycling instructions
Paper
Material restrictions
Disposal of waste equipment by users
Electronic hardware recycling
Chemical substances
Material Safety Data Sheet (MSDS)
EPEAT
For more information
Declaration of conformity (X555 models)
Declaration of conformity (X585dn model)
Declaration of conformity (X585f and X585z models)
Certificate of volatility (X555 models)
Certificate of volatility (X585 models)
Safety statements
Canada – Industry Canada ICES-003 Compliance Statement
VCCI statement (Japan)
Power cord instructions
Power cord statement (Japan)
EMC statement (China)
EMC statement (Korea)
EMI statement (Taiwan)
GS statement (Germany)
Substances Table (China)
SEPA Ecolabel User Information (China)
Restriction on Hazardous Substances statement (India)
Restriction on Hazardous Substances statement (Turkey)
Restriction on Hazardous Substances statement (Ukraine)
Eurasian Conformity (Belarus, Kazakhstan, Russia)
Additional statements for telecom (fax) products
EU Statement for Telecom Operation
New Zealand Telecom Statements
Additional FCC statement for telecom products (US)
Telephone Consumer Protection Act (US)
Industry Canada CS-03 requirements
Vietnam Telecom wired/wireless marking for ICTQC Type approved products
Japan Telecom Mark
Index