HP Scanjet Enterprise 8500 fn1 Service Manual and Parts Catalog

Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual and parts catalog HP Scanjet Enterprise 8500 fn1 contain clear instructions and procedures on how to fix the problems occurring in your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
To see what contain, please read table of contents:

1. Theory of operation
Flatbed scanner and ADF assembly
Network electronics assembly
User interface assembly

2. Removal and replacement
Removal and replacement strategy
Electrostatic discharge
Required tools
Types of screws
Service approach
Before performing service
Backup product data
After performing service
Restore product data
Save and repair process
Post-service test
Quality test
Customer self repair (CSR) assemblies
ADF rollers
Remove the ADF rollers:
Separation pad
Update the document feeder kit replacement history
Set the Very Low Settings option from the control panel
Control-panel assembly
Reinstall the control-panel assembly
Hard disk drive
Remove the hard disk drive
Reinstall the hard disk drive
Reload the firmware
Keyboard assembly
Internal assemblies
Formatter PCA
Reinstall the formatter PCA
Flatbed scanner and ADF assembly
Remove the flatbed scanner and ADF assembly:
Reinstall the flatbed scanner and ADF assembly
Power-button assembly
Remove the power-button assembly
Reinstall the power-button assembly
Interconnect cable, scanner cable, and control-panel cable
Remove the scanner cable, control-panel cable, and interconnect cable
Interconnect PCA, fan assembly, and DC controller PCA
Remove the interconnect PCA, fan assembly, and DC controller PCA:

3. Solve problems
Solve problems checklist
Administration Menu Map
Preboot menu options
Current settings page
Troubleshooting process
Determine the problem source
Troubleshooting flowchart
Power subsystem
Power-on checks
Power-on troubleshooting overview
Firmware startup steps
Control-panel checks
Control-panel checks from the control panel
Control-panel checks from diagnostic mode
Generate debug data
Check the maintenance history
Check the number of scans
Tools for troubleshooting
Component diagnostics
LED diagnostics
LED indicators on the formatter
Interpret control-panel status lights
Engine diagnostics
Verify power to the flatbed scanner and ADF assembly
Test simplex scanning
Test duplex scanning
Sensor test
Paper present sensor
ADF hatch sensor
Flatbed cover sensor
Multi-Pick sensor
Internal test pages
Configuration pages
Configuration page
HP embedded Jetdirect page
Finding important information on the configuration pages
Usage page
File Directory page
Web Services Status Page
Use HP Embedded Web Server features
Information tab
Control panel menus
Administration menu
Reports menu
General Settings menu
Scan/Digital Send Settings menu
Fax Settings menu
Display Settings menu
Manage Supplies menu
Network Settings menu
Troubleshooting menu
Device Maintenance menu
Backup/Restore menu
Calibrate/Cleaning menu
USB Firmware Upgrade menu
Service menu
Interpret control-panel messages
Control-panel message types
Control-panel messages
20.00.00 Insufficient memory: To continue, touch OK
30.01.10 Scanner Failure
30.01.23 Scanner Calibration Failure
30.01.36 Upgrade Error Try downloading upgrade again
30.01.43 Scan Memory Failure
30.01.47 Document Feeder Not Detected
30.01.YY Scanner Failure
31.01.02 Jam in document feeder
31.01.03 Document feeder pick error
40.00.01 USB I/O buffer overflow To continue, touch OK
40.00.02 Embedded I/O buffer overflow To continue, touch OK
40.00.03 EIO buffer overflow To continue, touch OK
40.00.04 EIO bad transmission To continue, touch OK
40.00.05 Embedded I/O bad transmission To continue, touch OK
49.XX.YY Error To continue turn off then on
57.10.01 The fan has failed Turn off and contact the administrator 100
62.00.00 No system To continue turn off then on
80.0X.YY Embedded JetDirect Error To continue turn off then on
98.00.0X Corrupt data in X volume
Cleaning disk % complete Do not power off
Digital send communication error
Digital send communication error
Disk full Delete stored jobs
Document feeder bin full
Document feeder is empty
Document feeder top cover open
Event log is empty
Flatbed cover open
Internal disk not found
Internal disk not functional
Internal disk not initialized
Moving solenoid To exit press
Moving solenoid and motor To exit press
Performing Paper Path Test
Replace Document Feeder Kit
Unable to cancel firmware update job
Unable to Install
Unable to install the firmware
Unsupported USB accessory detected Remove USB accessory
Upgrade complete To continue turn off then on
USB accessory needs too much power Remove USB Accessory
and Turn Off then On
USB needs too much power
USB storage accessory removed Clearing any associated data
Event log messages
Show an event log
Clear the event log
Event log message table
Clear jams
Clear jams from the paper path
Solve paper-handling problems
Paper jamming, skewing, misfeeds, or multiple-page feeds
Paper does not feed from the product
Originals are curling up in the document output tray
The bottom of the scanned image is cut off
The scanned images have streaks or scratches
An item loaded in the document input tray jams repeatedly
The product has stopped working correctly
Clean the product
Clean the touchscreen
Clean the scanning glass, scanning strip, and automatic document feeder (ADF) duplex background
Clean the rollers
Set the Very Low Settings option from the control panel
Solve connectivity problems
Check the Ethernet connection
Service mode functions
Service menu
Product resets
Restore factory settings
Clean Disk and Partial Clean functions
Active and repository firmware locations
Partial Clean
Clean Disk
Preboot menu options
Solve fax problems
Internet Fax setup
LAN Fax setup
Solve e-mail problems
Validate the SMTP gateway address
Validate the LDAP gateway address
Product updates
Determine the installed revision of firmware
Perform a firmware upgrade
HP Embedded Web Server
USB storage device (Preboot menu)
USB storage device (control-panel menu)

4. Parts
Order parts by authorized service providers
Order parts, accessories, and supplies
Customer-self repair parts
Internal assemblies

Appendix A: Service and support
Hewlett-Packard limited warranty statement
End User License Agreement
Customer self-repair warranty service
Customer support

Appendix B: Product specifications
Physical specifications
Document feeder specifications
Power consumption
Environmental specifications
Regulatory model number

Appendix C: Regulatory information
Environmental product stewardship program
Protecting the environment
Power consumption
Material restrictions
Disposal of waste equipment by users in private households in the European Union
Chemical substances
For more information
Certificate of Volatility
Volatile memory
Non-volatile memory
Hard disk drive memory