Ricoh Aficio MPC300/MPC300SR/MPC400/MPC400SR Service Manual and Parts Catalog (product code M022 M024 M026 M028)


Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual and parts catalog Ricoh Aficio MPC300/MPC300SR/MPC400/MPC400SR (product code M022 M024 M026 M028) contain clear instructions and procedures on how to fix the problems occurring in your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
Table of contents:

1. PRODUCT INFORMATION
1.1 SPECIFICATIONS
1.2 MACHINE CONFIGURATION
1.2.1 MACHINE CONFIGURATION
1.3 OVERVIEW
1.3.1 COMPONENT LAYOUT
1.3.2 PAPER PATH
Standard model (Basic)
Standard model (Full option)
Finisher model (Basic)
Finisher model (Full option)
1.3.3 DRIVE LAYOUT

2. INSTALLATION
2.1 INSTALLATION REQUIREMENTS
2.1.1 ENVIRONMENT
2.1.2 MACHINE LEVEL
2.1.3 MACHINE SPACE REQUIREMENTS
2.1.4 MACHINE DIMENSIONS
2.1.5 POWER REQUIREMENTS
2.2 OPTIONAL UNIT COMBINATIONS
2.2.1 MACHINE OPTIONS
2.2.2 CONTROLLER OPTIONS
2.2.3 FAX OPTIONS
2.2.4 OTHER OPTIONS
2.3 COPIER INSTALLATION
2.3.1 INSTALLATION FLOW CHART
Basic model
Finisher model
2.3.2 ACCESSORY CHECK
2.3.3 INSTALLATION PROCEDURE
Tapes, Retainers and Toner Bottles
Paper Tray
Decals
Left Tray Setting for M024 and M028
Initialize the Developer
Settings Relevant to the Service Contract
Settings for @Remote Service
2.3.4 VM CARD INSTALLATION
2.3.5 ENABLING APP2ME
2.3.6 SECURITY AND ENCRYPTION CARD
Installation
When a security and encryption card causes a problem
2.3.7 MOVING THE MACHINE
2.3.8 TRANSPORTING THE MACHINE
Main Frame
2.4 PAPER FEED UNIT (M368)
2.4.1 COMPONENT CHECK
2.4.2 INSTALLATION PROCEDURE
For installing the paper feed unit (M368) only
For installing with the paper feed unit (M367)
2.5 PAPER FEED UNIT (M367)
2.5.1 COMPONENT CHECK
2.5.2 INSTALLATION PROCEDURE
For installing the paper feed unit (M367) only
For installing with the paper feed unit (M368)
2.6 SIDE TRAY (M369)
2.6.1 COMPONENT CHECK
2.6.2 INSTALLATION PROCEDURE
2.7 1-BIN TRAY UNIT (M370)
2.7.1 COMPONENT CHECK
2.7.2 INSTALLATION PROCEDURE
2.8 OPTIONAL COUNTER INTERFACE UNIT (B870)
2.8.1 INSTALLATION PROCEDURE
2.9 COPY DATA SECURITY UNIT (B829)
2.9.1 INSTALLATION
User Tool Setting
2.10 TRAY HEATER (MAINFRAME)
2.10.1 INSTALLATION PROCEDURE
2.11 TRAY HEATER (OPTIONAL UNIT)
2.11.1 COMPONENT CHECK
SM iii M022/M024/M026/M028
2.11.2 INSTALLATION PROCEDURE
For Installing the Tray Heater in M367
For Installing the Tray Heater in M368
2.12 CONTROLLER OPTIONS
2.12.1 OVERVIEW
I/F Card Slots
SD Card Slots
USB Slots
2.12.2 SD CARD APPLI MOVE
Overview
Move Exec
Undo Exec
When you want to install one or more SDK applications
2.12.3 FILE FORMAT CONVERTER TYPE E
2.12.4 IEEE 802.11 A/G (WIRELESS LAN)
Installation Procedure
UP Mode Settings for Wireless LAN
SP Mode and UP Mode Settings for IEEE 802.11 a/g, g Wireless LAN2-82
2.12.5 BROWSER UNIT TYPE E
Installation Procedure
2.12.6 GIGABIT ETHERNET
2.12.7 IC CARD READER
2.12.8 CHECK ALL CONNECTIONS

3. PREVENTIVE MAINTENANCE
3.1 MAINTENANCE TABLES
3.2 PM PARTS SETTINGS
3.2.1 BEFORE REMOVING THE OLD PM PARTS
3.2.2 AFTER INSTALLING THE NEW PM PARTS
3.2.3 PREPARATION BEFORE OPERATION CHECK
3.2.4 OPERATION CHECK

4. REPLACEMENT AND ADJUSTMENT
4.1 BEFOREHAND
4.2 SPECIAL TOOLS
4.3 IMAGE ADJUSTMENT
4.3.1 SCANNING
Scanner sub-scan magnification
Scanner leading edge and side-to-side registration
4.3.2 ARDF
ARDF side-to-side, leading edge registration and trailing edge
ARDF sub-scan magnification
4.3.3 REGISTRATION
Image Area
Leading Edge
Side to Side
Adjustment Standard
Paper Registration Standard
Adjustment Procedure
4.3.4 ERASE MARGIN ADJUSTMENT
4.3.5 COLOR REGISTRATION
Line Position Adjustment
4.3.6 PRINTER GAMMA CORRECTION
Copy Mode
Printer Mode
4.4 EXTERIOR COVERS
4.4.1 TONER COLLECTION BOTTLE
4.4.2 FRONT DOOR
4.4.3 LEFT COVER
4.4.4 REAR LOWER COVER
4.4.5 REAR COVER
4.4.6 DUST FILTER
4.4.7 EXHAUST FILTER
4.4.8 RIGHT REAR COVER
4.4.9 OPERATION PANEL
Key Tops
4.4.10 TOUCH PANEL POSITION ADJUSTMENT
4.4.11 PAPER EXIT TRAY
4.4.12 INNER RIGHT COVER
Basic model
Finisher model
4.4.13 INNER RIGHT LOWER COVER
4.4.14 RIGHT UPPER COVER
4.5 SCANNER UNIT
4.5.1 EXPOSURE GLASS
4.5.2 ARDF EXPOSURE GLASS
4.5.3 LED BOARD
SM v M022/M024/M026/M028
4.5.4 SCANNER MOTOR
4.5.5 SENSOR BOARD UNIT (SBU)
When reassembling
4.5.6 LED-DB
4.5.7 SCANNER HP SENSOR
4.5.8 COVER SENSOR
4.5.9 FRONT SCANNER WIRE
Reinstalling the Front Scanner Wire
4.5.10 REAR SCANNER WIRE
Reinstalling the Rear Scanner Wire
4.6 LASER OPTICS
4.6.1 CAUTION DECAL LOCATION
4.6.2 LASER UNIT
Preparing the new laser unit
Before removing the old laser unit
Recovery procedure for no replacement preparation of laser unit
Removing the laser unit
After installing a new laser unit
4.6.3 VENTILATION FAN
When installing the ventilation fan
4.7 IMAGE CREATION
4.7.1 PCDU (PHOTO CONDUCTOR AND DEVELOPMENT UNIT)
When installing a new PCDU
4.7.2 PCU AND DEVELOPMENT UNIT
When Reinstalling the PCDU
4.7.3 TONER SUPPLY MOTOR
4.7.4 TONER COLLECTION MOTOR
4.7.5 WASTE TONER BOTTLE FULL SENSOR
4.7.6 WASTE TONER BOTTLE SET SENSOR
4.7.7 RFID CPU BOARD
4.7.8 RFID BOARD
4.7.9 TONER SUPPLY FAN
When installing the toner supply fan
4.8 IMAGE TRANSFER
4.8.1 ITB (IMAGE TRANSFER BELT) UNIT
4.8.2 IMAGE TRANSFER BELT, ITB CLEANING UNIT
When Installing the Image Transfer Belt
4.8.3 ITB CONTACT MOTOR
4.7.8 RFID BOARD
4.7.9 TONER SUPPLY FAN
When installing the toner supply fan
4.8 IMAGE TRANSFER
4.8.1 ITB (IMAGE TRANSFER BELT) UNIT
4.8.2 IMAGE TRANSFER BELT, ITB CLEANING UNIT
When Installing the Image Transfer Belt
4.8.3 ITB CONTACT MOTOR
4.8.4 ITB CONTACT SENSOR
4.8.5 ID SENSOR BOARD
4.8.6 REMOVING THE ITB ENCODER
4.9 PAPER TRANSFER
4.9.1 PTR (PAPER TRANSFER ROLLER) UNIT
When Installing the PTR Unit
4.9.2 PTR CONTACT MOTOR
4.9.3 PTR CONTACT SENSOR
4.9.4 TEMPERATURE AND HUMIDITY SENSOR
4.10 DRIVE UNIT
4.10.1 GEAR UNIT
4.10.2 DRUM MOTOR: CMY
4.10.3 DEVELOPMENT MOTOR: CMY
4.10.4 ITB UNIT/ DRUM: K/ DEVELOPMENT: K MOTOR
4.10.5 DEVELOPMENT CLUTCH: K
4.10.6 FUSING/PAPER EXIT MOTOR
4.10.7 MOTORS WITH BRACKET
4.10.8 REGISTRATION MOTOR
4.10.9 DUPLEX/ BY-PASS MOTOR
4.10.10 PAPER FEED MOTOR
4.10.11 VERTICAL TRANSPORT MOTOR
4.10.12 DRUM PHASE SENSOR: CMY
4.10.13 DRUM PHASE SENSOR: K
4.10.14 INVERTER MOTOR
4.10.15 DRIVE UNIT FAN
When installing the drive unit fan
4.11 FUSING
4.11.1 FUSING UNIT MAINTENANCE PARTS
4.11.2 FUSING UNIT
When installing the fusing unit
4.11.10 FUSING BELT
4.11.11 FUSING, HEATING AND TENSION ROLLER
When Reinstalling the Fusing Roller
4.11.12 HEATING ROLLER THERMOSTAT
4.11.13 HEATING ROLLER THERMISTOR
4.11.14 PRESSURE ROLLER THERMISTOR
4.11.15 PRESSURE ROLLER THERMOSTAT
4.11.16 THERMOPILE
4.11.17 FUSING FRONT FAN
When installing the fusing front fan
4.11.18 FUSING REAR FAN
When installing the fusing rear fan
4.12 PAPER FEED
4.12.1 SEPARATION ROLLER
4.12.2 PAPER FEED UNIT
4.12.3 PICK-UP AND PAPER FEED ROLLERS
4.12.4 REGISTRATION SENSOR
4.12.5 VERTICAL TRANSPORT SENSOR
4.12.6 PAPER LIFT SENSOR
4.12.7 PAPER END SENSOR
4.12.8 PAPER FEED SENSOR
4.12.9 TRAY LIFT MOTOR
4.12.10 PAPER SIZE SWITCH
4.12.11 CLEANING THE PAPER DUST CONTAINER
4.13 PAPER EXIT
4.13.1 PAPER EXIT UNIT
Basic model
Finisher model
4.13.2 PAPER EXIT SENSOR
4.13.3 PAPER OVERFLOW SENSOR
4.13.4 FUSING EXIT SENSOR
Basic model
Finisher model
4.14 DUPLEX UNIT
4.14.1 DUPLEX UNIT
4.14.2 BY-PASS TRAY UNIT
4.14.3 DUPLEX ENTRANCE SENSOR
4.14.4 DUPLEX EXIT SENSOR
M022/M024/M026/M028 viii SM
4.14.5 INVERTER SENSOR
4.14.6 FUSING ENTRANCE SENSOR
4.14.7 BY-PASS PAPER SIZE SENSOR
When reinstalling the by-pass paper size sensor
4.14.8 BY-PASS PAPER END SENSOR
4.14.9 BY-PASS PICK-UP ROLLER
4.14.10 BY-PASS FEED AND SEPARATION ROLLERS
4.14.11 HVPS: D
4.15 ARDF
4.15.1 ARDF
When installing the Platen Sheet
4.15.2 ARDF REAR COVER
4.15.3 ARDF FRONT COVER AND ORIGINAL TRAY
4.15.4 ORIGINAL FEED UNIT
4.15.5 PICK-UP ROLLER
4.15.6 FEED ROLLER
4.15.7 FRICTION PAD
4.15.8 ARDF DRIVE BOARD
4.15.9 ORIGINAL SET SENSOR AND ARDF TOP COVER SENSOR4-165
4.15.10 FEED MOTOR
4.15.11 FEED CLUTCH
4.15.12 TRANSPORT MOTOR
4.15.13 REGISTRATION SENSOR
4.15.14 INVERTER SENSOR
4.15.15 COOLING FAN
When installing the cooling fan
4.16 INTERNAL FINISHER
4.16.1 INTERNAL FINISHER
4.16.2 OUTPUT TRAY UNIT
4.16.3 STAPLER UNIT
4.16.4 GATHERING ROLLER MOTOR
4.16.5 PAPER EXIT MOTOR
4.16.6 SHIFT ROLLER MOTOR
4.16.7 TRANSPORT MOTOR
4.16.8 TRAY LIFT MOTOR
4.16.9 JOGGER MOTOR
4.16.10 EXIT GUIDE PLATE MOTOR
4.16.11 SHIFT ROLLER HP SENSOR
4.16.12 GATHERING ROLLER HP SENSOR
4.16.13 JOGGER FENCE HP SENSOR
4.16.14 ENTRANCE SENSOR
4.16.15 PAPER EXIT SENSOR
4.16.16 PAPER SENSOR
4.16.17 STAPLE TRAY PAPER SENSOR
4.16.18 TRAY LOWER LIMIT SENSOR
4.16.19 MAIN BOARD
When reinstalling the main board
4.17 ELECTRICAL COMPONENTS
4.17.1 BOARDS
4.17.2 CONTROLLER BOX COVER
4.17.3 CONTROLLER BOX
Opening the controller box
Removing the controller box
4.17.4 CONTROLLER BOARD
When installing the new controller board
4.17.5 HDD
When installing a new HDD unit
Disposal of HDD Units
Reinstallation
4.17.6 CONTROLLER FAN
When installing the controller fan
4.17.7 BCU
When installing the new BCU
Removing the BCU with bracket
4.17.8 NVRAM/EEPROM REPLACEMENT PROCEDURE
SMC Report
EEPROM on the BCU
NVRAM on the Controller
4.17.9 IPU
4.17.10 PSU BOX
Opening the PSU box
Removing the PSU box
4.17.11 PSU
4.17.12 HVPS: T1T2 BOARD
4.17.13 HVPS: CB BOARD
4.17.14 SDB

5. SYSTEM MAINTENANCE
5.1 SERVICE PROGRAM MODE
5.1.1 SP TABLES
5.1.2 ENABLING AND DISABLING SERVICE PROGRAM MODE
Entering SP Mode
Exiting SP Mode
5.1.3 TYPES OF SP MODES
SP Mode Button Summary
Switching Between SP Mode and Copy Mode for Test Printing
Selecting the Program Number
Exiting Service Mode
Service Mode Lock/Unlock
5.1.4 REMARKS
Display on the Control Panel Screen
Others
5.2 MAIN SP TABLES-1
5.2.1 SP1-XXX (FEED)
5.3 MAIN SP TABLES-2
5.3.1 SP2-XXX (DRUM)
5.4 MAIN SP TABLES-3
5.4.1 SP3-XXX (PROCESS)
5.5 MAIN SP TABLES-4
5.5.1 SP4-XXX (SCANNER)
5.6 MAIN SP TABLES-5
5.6.1 SP5-XXX (MODE)
5.7 MAIN SP TABLES-6
5.7.1 SP6-XXX (PERIPHERALS)
5.8 MAIN SP TABLES-7
5.8.1 SP7-XXX (DATA LOG)
5.9 MAIN SP TABLES-8
5.9.1 SP8-XXX (DATA LOG2)
5.10 MAIN SP TABLES-9
5.10.1 INPUT CHECK TABLE
Printer
Table 1: Paper Size Switch (Tray 1)
Table 2: Paper Size Switch (Tray 2)
Table 3: Paper Size Switch (Tray 3 and 4)
ARDF
Internal Finisher
5.10.2 OUTPUT CHECK TABLE
Copier
ARDF
Internal Finisher
5.10.3 PRINTER SERVICE MODE
SP1-XXX (Service Mode)
5.10.4 SCANNER SERVICE MODE
SP1-xxx (System and Others)
SP2-XXX (Scanning-image quality)
5.10.5 TEST PATTERN PRINTING
5.11 FIRMWARE UPDATE
5.11.1 TYPE OF FIRMWARE
5.11.2 BEFORE YOU BEGIN
5.11.3 UPDATING FIRMWARE
Preparation
Updating Procedure
Error Messages
Firmware Update Error
Recovery after Power Loss
5.11.4 UPDATE PROCEDURE FOR APP2ME PROVIDER
5.11.5 BROWSER UNIT UPDATE PROCEDURE
5.11.6 HANDLING FIRMWARE UPDATE ERRORS
Error Message Table
5.12 INSTALLING ANOTHER LANGUAGE
5.13 REBOOT/SYSTEM SETTING RESET
5.13.1 SOFTWARE RESET
5.13.2 SYSTEM SETTINGS AND COPY SETTING RESET
System Setting Reset
Copier Setting Reset
5.14 CONTROLLER SELF-DIAGNOSTICS
5.14.1 OVERVIEW
5.15 DOWNLOADING STAMP DATA
5.16 NVRAM DATA UPLOAD/DOWNLOAD
5.16.1 UPLOADING CONTENT OF NVRAM TO AN SD CARD
5.16.2 DOWNLOADING AN SD CARD TO NVRAM
5.17 ADDRESS BOOK UPLOAD/DOWNLOAD
5.17.1 INFORMATION LIST
M022/M024/M026/M028 xii SM
System Setting Reset
Copier Setting Reset
5.14 CONTROLLER SELF-DIAGNOSTICS
5.14.1 OVERVIEW
5.15 DOWNLOADING STAMP DATA
5.16 NVRAM DATA UPLOAD/DOWNLOAD
5.16.1 UPLOADING CONTENT OF NVRAM TO AN SD CARD
5.16.2 DOWNLOADING AN SD CARD TO NVRAM
5.17 ADDRESS BOOK UPLOAD/DOWNLOAD
5.17.1 INFORMATION LIST
5.17.2 DOWNLOAD
5.17.3 UPLOAD
5.18 USING THE DEBUG LOG
5.18.1 OVERVIEW
5.18.2 SWITCHING ON AND SETTING UP SAVE DEBUG LOG
5.18.3 RETRIEVING THE DEBUG LOG FROM THE HDD
5.18.4 RECORDING ERRORS MANUALLY
5.18.5 DEBUG LOG CODES
SP5857-015 Copy SD Card-to-SD Card: Any Desired Key
SP5857-016 Create a File on HDD to Store a Log
SP5857-017 Create a File on SD Card to Store a Log
5.19 CARD SAVE FUNCTION
5.19.1 OVERVIEW
Card Save:
5.19.2 PROCEDURE
5.19.3 ERROR MESSAGES

TROUBLESHOOTING
6. TROUBLESHOOTING
6.1 SC TABLES
6.1.1 SERVICE CALL CONDITIONS
Summary
SC Code Classification
6.1.2 SC1XX: SCANNING
6.1.3 SC 2XX: EXPOSURE
6.1.4 SC3XX: IMAGE PROCESSING – 1
6.1.5 SC3XX: IMAGE PROCESSING – 2
6.1.6 SC4XX: IMAGE PROCESSING – 3
Test
Countermeasure list for color registration errors
6.3.2 PROBLEM AT REGULAR INTERVALS
6.3.3 BLANK PRINT
6.3.4 ALL-BLACK PRINT
6.3.5 MISSING CMY COLOR
6.3.6 LIGHT PRINT
6.3.7 REPEATED SPOTS OR LINES ON PRINTS
6.3.8 DARK VERTICAL LINE ON PRINTS
6.3.9 WHITE HORIZONTAL LINES OR BANDS
6.3.10 MISSING PARTS OF IMAGES
6.3.11 DIRTY BACKGROUND
6.3.12 PARTIAL CMY COLOR DOTS
6.3.13 DARK IRREGULAR STREAKS ON PRINTS
6.3.14 CMY COLOR IRREGULAR STREAKS
6.3.15 GHOSTING
6.3.16 UNFUSED OR PARTIALLY FUSED PRINTS
6.3.17 IMAGE SKEW
6.3.18 BACKGROUND STAIN
6.3.19 NO PRINTING ON PAPER EDGE
6.3.20 IMAGE NOT CENTERED WHEN IT SHOULD BE
6.4 JAM DETECTION
6.4.1 PAPER JAM DISPLAY
6.4.2 JAM CODES AND DISPLAY CODES
Paper Size Code
6.5 ELECTRICAL COMPONENT DEFECTS
6.5.1 SENSORS
6.5.2 BLOWN FUSE CONDITIONS
Power Supply Unit
6.6 SCANNER TEST MODE
6.6.1 SBU TEST MODE

7. ENERGY SAVING
7.1 ENERGY SAVE
7.1.1 ENERGY SAVER MODES
Timer Settings
Return to Stand-by Mode
Recommendation
7.1.2 ENERGY SAVE EFFECTIVENESS
7.2 PAPER SAVE
7.2.1 EFFECTIVENESS OF DUPLEX/COMBINE FUNCTION
1. Duplex:
2. Combine mode:
3. Duplex + Combine:
How to calculate the paper reduction ratio

Parts Catalog, 3D Representation.