Ricoh Aficio MPC3002 Aficio MPC3502 Service Manual and Parts List Manual (product code D111 D142)


Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual and parts list manual Ricoh Aficio MPC3002 Aficio MPC3502 (product code D111 D142) contain clear instructions and procedures on how to fix the problems occurring in your equipment.
The information contained in this repair manual is necessary for the repair, but also prevention, resulting in a longer life of your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
To see what contain, please read table of contents:

Content for Service Manual:
1. PRODUCT INFORMATION
1.1 SPECIFICATIONS
1.2 PRODUCT OVERVIEW
1.2.1 COMPONENT LAYOUT
1.2.2 PAPER PATH
1.2.3 DRIVE LAYOUT
1.3 MACHINE CODES AND PERIPHERAL CONFIGURATION
1.4 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS

2. INSTALLATION
2.1 INSTALLATION REQUIREMENTS
2.1.1 ENVIRONMENT
2.1.2 MACHINE LEVEL
2.1.3 MACHINE SPACE REQUIREMENTS
2.1.4 MACHINE DIMENSIONS
2.1.5 POWER REQUIREMENTS
2.2 COPIER INSTALLATION
2.2.1 POWER SOCKETS FOR PERIPHERALS
2.2.2 INSTALLATION FLOW CHART
2.2.3 INSTALLATION PROCEDURE
Tapes and Retainers
Developer and Toner Bottles
Paper Trays
Emblem and Decals
Initialize the Developer
Settings Relevant to the Service Contract
SP Operation Sound On/Off Setting
Settings for @Remote Service
VM Card Installation
Enabling App2Me
Security Function Installation
2.2.4 EXTERNAL USB KEYBOARD (EXTERNAL OPTION)
2.2.5 MOVING THE MACHINE
2.2.6 TRANSPORTING THE MACHINE
2.3 PAPER FEED UNIT PB3120 (D579)
2.3.1 ACCESSORY CHECK
2.3.2 INSTALLATION PROCEDURE
2.4 CASTER TABLE TYPE D (D593)
2.4.1 COMPONENT CHECK
2.4.2 INSTALLATION PROCEDURE
2.5 PAPER FEED UNIT PB3130 (D580)
2.5.1 ACCESSORY CHECK
2.5.2 INSTALLATION PROCEDURE
2.6 ENVELOPE FEEDER EF3020 (D638)
2.6.1 ACCESSORY CHECK
2.6.2 INSTALLATION PROCEDURE
2.7 LCIT RT3020 (D631)
2.7.1 COMPONENT CHECK
2.7.2 INSTALLATION PROCEDURE
2.7.3 SIDE FENCE POSITION CHANGE
2.8 LCIT PB3140 (D581)
2.8.1 ACCESSORY CHECK
2.8.2 INSTALLATION PROCEDURE
SP Settings
2.9 ARDF DF3060 (D578)
2.9.1 COMPONENT CHECK
2.9.2 INSTALLATION PROCEDURE
2.10 ADF HANDLE TYPE B (D593)
2.10.1 COMPONENT CHECK
2.10.2 INSTALLATION PROCEDURE
Preparing before Installing the DF Handle
Installing the DF Handle
2.11 1 BIN TRAY BN3100 (D632)
2.11.1 COMPONENT CHECK
2.11.2 INSTALLATION PROCEDURE
2.12 INTERNAL SHIFT TRAY SH3060 (D633)
2.12.1 COMPONENT CHECK
2.12.2 INSTALLATION PROCEDURE
2.13 SIDE TRAY TYPE C5502 (D635)
2.13.1 COMPONENT CHECK
2.13.2 INSTALLATION PROCEDURE
2.14 BRIDGE UNIT BU3060 (D634)
2.14.1 COMPONENT CHECK
2.14.2 INSTALLATION PROCEDURE
2.15 FINISHER SR3070 (D585)
2.15.1 ACCESSORY CHECK
2.15.2 INSTALLATION PROCEDURE
2.16 FINISHER SR3090 (D588)
2.16.1 ACCESSORY CHECK
2.16.2 INSTALLATION PROCEDURE
2.17 BOOKLET FINISHER SR3100 (D589)
2.17.1 ACCESSORY CHECK
2.17.2 INSTALLATION PROCEDURE
2.18 PUNCH KIT PU3000 (B807)
2.18.1 COMPONENT CHECK
2.18.2 INSTALLATION
2.19 KEY COUNTER BRACKET TYPE H (A674)
2.19.1 INSTALLATION PROCEDURE
2.20 COPY DATA SECURITY UNIT TYPE F (B829)
2.20.1 COMPONENT CHECK
2.20.2 INSTALLATION
User Tool Setting
2.21 OPTIONAL COUNTER INTERFACE UNIT TYPE A (B870)
2.21.1 COMPONENT CHECK
2.21.2 INSTALLATION PROCEDURE
2.22 CARD READER BRACKET TYPE 3352 (D593)
2.22.1 COMPONENT CHECK
2.22.2 INSTALLATION PROCEDURE
2.23 ANTI-CONDENSATION HEATER (SCANNER)
2.23.1 INSTALLATION PROCEDURE
2.24 ANTI-CONDENSATION HEATER TYPE A
2.24.1 COMPONENT CHECK
2.24.2 INSTALLATION PROCEDURE
For installing the tray heater in the main machine
For installing the tray heater in D537
For Installing the Tray Heater in D538
For Installing the Tray Heater in D387
2.25 CONTROLLER OPTIONS
2.25.1 OVERVIEW
I/F Card Slots
SD Card Slots
2.25.2 SD CARD APPLI MOVE
Overview
Move Exec
Undo Exec
2.25.3 POSTSCRIPT3 UNIT TYPE C5502
2.25.4 IPDS UNIT TYPE C5502
2.25.5 FILE FORMAT CONVERTER TYPE E
2.25.6 IEEE 1284 INTERFACE BOARD TYPE A
Installation Procedure
2.25.7 IEEE 802.11A/G G INTERFACE UNIT TYPE J/K
Installation Procedure
UP Mode Settings for Wireless LAN
SP Mode and UP Mode Settings for IEEE 802.11 a/g g Wireless LAN
2.25.8 BLUETOOTH INTERFACE UNIT TYPE D
2.25.9 CAMERA DIRECT PRINT CARD TYPE J
2.25.10 SD CARD FOR NETWARE PRINTING TYPE H
2.25.11 BROWSER UNIT TYPE F
Installation Procedure
EXJS Firmware Update Procedure
2.25.12 GIGABIT ETHERNET TYPE B
2.25.13 CHECK ALL CONNECTIONS

3. PREVENTIVE MAINTENANCE
3.1 MAINTENANCE TABLES
3.2 PM PARTS SETTINGS
3.2.1 BEFORE REMOVING THE OLD PM PARTS
3.2.2 AFTER INSTALLING THE NEW PM PARTS
3.2.3 PREPARATION BEFORE OPERATION CHECK
3.2.4 OPERATION CHECK

4. REPLACEMENT AND ADJUSTMENT
4.1 BEFOREHAND
4.2 SPECIAL TOOLS
4.3 IMAGE ADJUSTMENT
4.3.1 SCANNING
Scanner sub-scan magnification
Scanner leading edge and side-to-side registration
4.3.2 ARDF
ARDF side-to-side, leading edge registration and trailing edge
ARDF sub-scan magnification
4.3.3 REGISTRATION
Image Area
Leading Edge
Side to Side
Adjustment Standard
Paper Registration Standard
Adjustment Procedure
4.3.4 ERASE MARGIN ADJUSTMENT
4.3.5 COLOR REGISTRATION
Line Position Adjustment
4.3.6 PRINTER GAMMA CORRECTION
Copy Mode
Printer Mode
4.4 EXTERIOR COVERS
4.4.1 FRONT DOOR
4.4.2 CONTROLLER COVER
4.4.3 LEFT COVER
4.4.4 REAR COVER
4.4.5 RIGHT REAR COVER
4.4.6 OPERATION PANEL
4.4.7 PAPER EXIT COVER
4.4.8 INNER TRAY
4.4.9 OZONE FILTER AND DUST FILTER
Ozone filters for the scanner unit
Ozone filter and dust filter for the AC controller
4.5 SCANNER UNIT
4.5.1 EXPOSURE GLASS
4.5.2 EXPOSURE LAMP
Reassembling
Chromaticity rank adjustment
4.5.3 SCANNER MOTOR
4.5.4 SENSOR BOARD UNIT (SBU)
When reassembling
4.5.5 ORIGINAL LENGTH SENSORS
4.5.6 LED RELAY BOARD
4.5.7 SIO (SCANNER IN/OUT) BOARD
4.5.8 SCANNER HP SENSOR
4.5.9 PLATEN COVER SENSOR
4.5.10 FRONT SCANNER WIRE
Reinstalling the Front Scanner Wire
4.5.11 REAR SCANNER WIRE
Reinstalling the Rear Scanner Wire
4.5.12 TOUCH PANEL POSITION ADJUSTMENT
4.6 LASER OPTICS
4.6.1 CAUTION DECAL LOCATION
4.6.2 LD SAFETY SWITCH
Error Messages
4.6.3 LASER OPTICS HOUSING UNIT
Preparing the new laser optics housing unit
Before removing the old laser optics housing unit
Recovery procedure for no replacement preparation of laser optics housing unit
Removing the old laser optics housing unit
Installing a new Laser Optics Housing Unit
After installing the new laser optics housing unit
4.6.4 POLYGON MIRROR MOTOR AND DRIVE BOARD
4.6.5 AIRFLOW FANS
4.6.6 LASER OPTICS REAR RIGHT THERMISTOR
4.7 IMAGE CREATION
4.7.1 PCDU
4.7.2 DRUM UNIT AND DEVELOPMENT UNIT
Developer
4.7.3 TONER COLLECTION BOTTLE
4.7.4 SECOND DUCT FAN
When reinstalling the second duct fan
4.7.5 THIRD DUCT FAN
When reinstalling the third duct fan
4.7.6 TONER PUMP UNIT
When you install the new toner pump unit
4.7.7 TONER END SENSOR
4.8 IMAGE TRANSFER
4.8.1 IMAGE TRANSFER BELT CLEANING UNIT
4.8.2 IMAGE TRANSFER BELT UNIT
4.8.3 IMAGE TRANSFER BELT
When reinstalling the image transfer belt
4.9 PAPER TRANSFER
4.9.1 PAPER TRANSFER ROLLER UNIT
4.9.2 PAPER TRANSFER UNIT
4.9.3 ID SENSOR BOARD
Cleaning for ID sensors
After installing a new ID sensor unit/board
4.9.4 TEMPERATURE AND HUMIDITY SENSOR
4.10 DRIVE UNIT
4.10.1 GEAR UNIT
When installing the drive unit
Adjustment after replacing the gear unit
4.10.2 REGISTRATION MOTOR
4.10.3 PAPER FEED MOTOR
4.10.4 DRUM/DEVELOPMENT MOTORS FOR M, C, AND Y
4.10.5 DRUM/DEVELOPMENT MOTOR-K
4.10.6 ITB DRIVE MOTOR
4.10.7 FUSING/PAPER EXIT MOTOR
4.10.8 IMAGE TRANSFER BELT CONTACT MOTOR
4.10.9 DUPLEX INVERTER MOTOR
4.10.10 PRESSURE ROLLER CONTACT MOTOR
4.10.11 DUPLEX/BY-PASS MOTOR
4.10.12 PAPER TRANSFER CONTACT MOTOR
4.10.13 TONER TRANSPORT MOTOR
4.10.14 TONER COLLECTION UNIT
4.10.15 PAPER FEED CLUTCHES
4.10.16 DEVELOPMENT CLUTCH-Y
4.10.17 DEVELOPMENT CLUTCHES FOR M AND C
4.10.18 DEVELOPMENT CLUTCH-K
4.11 FUSING
4.11.1 FUSING UNIT PM PARTS
4.11.2 FUSING UNIT
4.11.3 FUSING EXIT SHUTTER PLATE
4.11.4 FUSING ENTRANCE GUIDE PLATE
D111/D142 viii SM
Cleaning Requirement
4.11.5 FUSING EXIT GUIDE PLATE CLEANING PROCEDURE
4.11.6 FUSING UNIT UPPER COVER
4.11.7 FUSING UNIT LOWER COVER
4.11.8 HEATING SLEEVE BELT UNIT
4.11.9 PRESSURE ROLLER
4.11.10 STRIPPER PLATE
Cleaning Requirement
4.11.11 PRESSURE ROLLER THERMISTORS
4.11.12 PRESSURE ROLLER THERMOSTATS
4.11.13 NC SENSORS
4.11.14 FUSING FAN
When installing the fusing fan
4.11.15 PAPER EXIT FAN
When installing the paper exit fan
4.11.16 AC CONTROLLER BOARD FAN
When installing the AC controller board fan
4.11.17 FUSING ENTRANCE THERMOPILES
When cleaning the lens of the thermopile
4.11.18 PRESSURE ROLLER HP SENSOR
4.11.19 QSU FAN
4.11.20 FUSING UNIT SHUTTER PLATE DRIVE MOTOR
4.11.21 FUSING UNIT SHUTTER PLATE HOME POSITION SENSOR4
4.11.22 FUSING UNIT SHUTTER PLATE DRIVE MECHANISM
4.12 PAPER FEED
4.12.1 PAPER FEED UNIT
4.12.2 PICK-UP, FEED AND SEPARATION ROLLERS
Tray 1 and Tray 2
4.12.3 TRAY LIFT MOTOR
4.12.4 VERTICAL TRANSPORT, PAPER OVERFLOW, PAPER END AND
PAPER FEED SENSOR
4.12.5 REGISTRATION SENSOR
4.12.6 BY-PASS PAPER SIZE SENSOR AND BY-PASS PAPER LENGTH
SENSOR
When reinstalling the by-pass paper size sensor
4.12.7 BY-PASS BOTTOM TRAY
4.12.8 BY-PASS PAPER END SENSOR
4.12.9 BY-PASS PICK-UP, FEED AND SEPARATION ROLLER, TORQUE
LIMITER
4.12.10 BY-PASS FEED CLUTCH
4.12.11 PAPER EXIT UNIT
4.12.12 FUSING EXIT, PAPER OVERFLOW, JUNCTION PAPER JAM AND
PAPER EXIT SENSOR
4.13 DUPLEX UNIT
4.13.1 DUPLEX UNIT
4.13.2 DUPLEX DOOR SENSOR
4.13.3 DUPLEX ENTRANCE SENSOR
4.13.4 DUPLEX EXIT SENSOR
4.14 ELECTRICAL COMPONENTS
4.14.1 BOARDS
4.14.2 CONTROLLER UNIT
4.14.3 CONTROLLER BOX RIGHT COVER
4.14.4 CONTROLLER BOX
When opening the controller box
When removing the controller box
4.14.5 IOB (IN/OUT BOARD)
4.14.6 IPU
4.14.7 BCU
When installing the new BCU
4.14.8 PSU
Shutdown Board
PSU bracket
PSU board
PSU fans
4.14.9 ITB POWER SUPPLY BOARD
4.14.10 HIGH VOLTAGE SUPPLY BOARD
4.14.11 HIGH VOLTAGE SUPPLY BOARD BRACKET
4.14.12 AC CONTROLLER BOARD
4.14.13 AC CONTROLLER BOARD BRACKET
4.14.14 CONTROLLER BOARD
When installing the new controller board
4.14.15 HDD FAN
4.14.16 HDD
When installing a new HDD unit
Disposal of HDD Units
D111/D142 x SM
Reinstallation
4.14.17 TONER BOTTLE DETECTION BOARD
4.14.18 NVRAM REPLACEMENT PROCEDURE
NVRAM on the BCU
NVRAM on the controller board
4.15 USING DIP SWITCHES
4.15.1 CONTROLLER BOARD
4.15.2 BCU BOARD

5. SYSTEM MAINTENANCE
5.1 SERVICE PROGRAM MODE
5.1.1 SP TABLES
5.1.2 ENABLING AND DISABLING SERVICE PROGRAM MODE
Entering SP Mode
Exiting SP Mode
5.1.3 TYPES OF SP MODES
SP Mode Button Summary
Switching Between SP Mode and Copy Mode for Test Printing
Selecting the Program Number
Exiting Service Mode
Service Mode Lock/Unlock
5.1.4 REMARKS
Display on the Control Panel Screen
Others
5.2 MAIN SP TABLES-1
5.2.1 SP1-XXX (FEED)
5.3 MAIN SP TABLES-2
5.3.1 SP2-XXX (DRUM)
5.4 MAIN SP TABLES-3
5.4.1 SP3-XXX (PROCESS)
5.5 MAIN SP TABLES-4
5.5.1 SP4-XXX (SCANNER)
5.6 MAIN SP TABLES-5
5.6.1 SP5-XXX (MODE)
5.7 MAIN SP TABLES-6
5.7.1 SP6-XXX (PERIPHERALS)
5.8 MAIN SP TABLES-7
5.8.1 SP7-XXX (DATA LOG)
5.9 MAIN SP TABLES-8
SM xi D111/D142
5.9.1 SP8-XXX: DATA LOG2
5.10 MAIN SP TABLES-9
5.10.1 INPUT CHECK TABLE
Copier
Table 1: Paper Height Sensor
Table 2: Paper Size Switch (Tray 2)
Table 3: Paper Size (By-pass Table)
ARDF (D578)
2000/3000-Sheet (Booklet) Finisher (B804, B805)
1000-Sheet Finisher (D588)
Bridge Unit (D634)/ Side Tray (D635)
Internal Shift Tray (D633)
1 Bin Tray (D632)
Two-Tray PFU (D580)/ LCIT 2000 (D581)/ LCIT 1200 (D631)
5.10.2 OUTPUT CHECK TABLE
Copier
ARDF (D578)
1000-Sheet Finisher (D588)
2000/3000-Sheet (Booklet) Finisher (B804/B805)
Bridge Unit (D386)/ Side Tray (D634)
Shift Tray (D633)
1 Bin Tray (D632)
Two-Tray PFU (D580)/ LCIT 2000 (D581)/ LCIT 1200 (D631)
5.10.3 PRINTER SERVICE MODE
SP1-XXX (Service Mode)
5.10.4 SCANNER SP MODE
SP1-xxx (System and Others)
SP2-XXX (Scanning-image quality)
5.11 FIRMWARE UPDATE
5.11.1 TYPE OF FIRMWARE
5.11.2 BEFORE YOU BEGIN
5.11.3 UPDATING FIRMWARE
Preparation
Updating Procedure
Error Messages
Firmware Update Error
Recovery after Power Loss
5.11.4 UPDATING THE LCDC FOR THE OPERATION PANEL
5.11.5 UPDATE PROCEDURE FOR APP2ME PROVIDER
5.11.6 BROWSER UNIT UPDATE PROCEDURE
5.11.7 HANDLING FIRMWARE UPDATE ERRORS
Error Message Table
5.12 INSTALLING ANOTHER LANGUAGE
5.13 REBOOT/SYSTEM SETTING RESET
5.13.1 SOFTWARE RESET
5.13.2 SYSTEM SETTINGS AND COPY SETTING RESET
System Setting Reset
Copier Setting Reset
5.14 DOWNLOADING STAMP DATA
5.15 NVRAM DATA UPLOAD/DOWNLOAD
5.15.1 UPLOADING CONTENT OF NVRAM TO AN SD CARD
5.15.2 DOWNLOADING AN SD CARD TO NVRAM
5.16 ADDRESS BOOK UPLOAD/DOWNLOAD
5.16.1 INFORMATION LIST
5.16.2 DOWNLOAD
5.16.3 UPLOAD
5.17 USING THE DEBUG LOG
5.17.1 OVERVIEW
5.17.2 SWITCHING ON AND SETTING UP SAVE DEBUG LOG
5.17.3 RETRIEVING THE DEBUG LOG FROM THE HDD
5.17.4 RECORDING ERRORS MANUALLY
5.17.5 DEBUG LOG CODES
SP5857-015 Copy SD Card-to-SD Card: Any Desired Key
SP5857-016 Create a File on HDD to Store a Log
SP5857-017 Create a File on SD Card to Store a Log
5.18 CARD SAVE FUNCTION
5.18.1 OVERVIEW
Card Save:
5.18.2 PROCEDURE
5.18.3 ERROR MESSAGES
5.19 SMC LIST CARD SAVE FUNCTION
5.19.1 OVERVIEW
SMC List Card Save
5.19.2 PROCEDURE
5.19.3 FILE NAMES OF THE SAVED SMC LISTS
5.19.4 ERROR MESSAGES

6. TROUBLESHOOTING

7. ENERGY SAVING
7.1 ENERGY SAVE
7.1.1 ENERGY SAVER MODES
Timer Settings
Return to Stand-by Mode
Recommendation
7.1.2 ENERGY SAVE EFFECTIVENESS
7.2 PAPER SAVE
7.2.1 EFFECTIVENESS OF DUPLEX/COMBINE FUNCTION
1. Duplex:
2. Combine mode:
3. Duplex + Combine:
How to calculate the paper reduction ratio

———————

Content for Part List Manual 3D Representation:
Unit All
U001 Exterior-1
U002 Exterior-2
U003 Operation
U004 Scanner-1
U005 Scanner-2
U006 Scanner-3
U007 Laser Unit
U008 Paper Tray (1st)
U009 Paper Tray (2nd)
U010 Paper Feed (1st)
U011 Paper Feed (2nd)
U012 Vertical Transport
U013 Paper Registration
U014 Toner Suppry-1
U015 Toner Suppry-2
U016 PCDU
U017 ITB Unit
U018 ITB Cleaning
U019 Used Toner-1
U020 Used Toner-2
U021 Fusing-1
U022 Fusing-2
U023 Paper Exit
U024 Duplex
U025 Drive-1 (PCDU)
U026 Drive-2 (Paper Feed/Registration)
U027 Drive-3 (ITB)
U028 Drive-4 (Fusing/Used Toner)
U029 Drive-5 (Paper Tray)
U030 Electrical-1
U031 Electrical-2
U032 Electrical-3
U033 Controller
U034 Air Cooling
U035 Main Frame
Accessories
Special Tools
Exclusive Parts
Standard Parts
PM Part List
Design Change List