Ricoh Aficio SG3100SNw SG3110SFNw SG2100N SGK3100DN SG3110DN SG3110DNw SG3120B Field Service Manual and Parts Catalog

Ricoh Aficio SG2100N SG3100DN SG3110DNw SGK3100DN (product code J027 J028 J029 J035)
Ricoh Aficio SG3100SNw Aficio SG3110SFNw (product code J030 J032)
Ricoh Aficio SG3120B (product code J032-13 J032-23)

Accurate and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
Table of contents:

Content for Ricoh Aficio SG2100N SG3100DN SG3110DNw SGK3100DN (product code J027 J028 J029 J035):
Safety Instructions, Conventions
Responsibilities of the Customer Engineer
Before Installation, Maintenance
Shipping and Moving the Machine
Power
Installation, Disassembly, and Adjustments
Special Tools
During Maintenance
General
Safety Devices
Organic Cleaners
Power Plug and Power Cord
After Installation Servicing
Disposal of Used Items
Points to Confirm with Operators
Safety Instructions for Ink Cartridges
Accidental Exposure To Ink
Handling and Storing Ink Cartridges
Ink Cartridge Disposal
Safety Instructions for Batteries
Conventions Used in this Manual
Symbols and Abbreviations
Machine Names
Warnings, Cautions, Notes
Trademarks

1. PRODUCT INFORMATION
Specifications
Overview
Before You Begin
What This Manual Contains
Printer Models and Options
Print Cartridges
Ink Collector Unit
Main Machine
Front View
Left View
Rear View
Options
External Options: J028/J029/J035

2. INSTALLATION
Preparation
Environment
Choosing a Location
Minimum Space Requirements
Power Source
Using the Operation Panel
Key Summary Table
Printer Display Summary
Operation Panel: Cartridge replacement indicator
Operation Panel: Waste Ink Full Indicator
Display Menu Summary
User Menu Mode
Access to menus during an error
Installation
Important Information
Checklist Before Moving the Printer
Taping Positions during the Machine Transport
If the Printer Is Not Used Frequently

3. PREVENTIVE MAINTENANCE
PM Table
Service Call Procedures

4. REPLACEMENT AND ADJUSTMENT
Before Replacing Parts
Removal Table
Required Tools
Common Procedures
Simple Removals
Duplex Unit (J028/J029/J035)
Ink Collector Unit
Covers
Cover Names
Order of Cover Removal
Rear Cover, Top Cover
Right Front Cover
Right Cover
Port Cover
Left Cover
Canopy Cover
Front Cover, Operation Panel Board
Re-assembly
Unlocking, Moving the Carriage
Maintenance Unit, Right Ink Sump
Maintenance Unit
Right Ink Sump
Encoders
Vertical Encoder Wheel
Horizontal Encoder Strip
Reinstallation
Vertical Encoder Wheel Protection Cover (J035 only)
Reinstallation of the vertical encoder wheel protection cover
Boards
PSU
HVPS
Printer Engine CTL Board
Before Replacement
CTL Board Replacement
After Replacement
Wireless LAN Board (J029 Only)
Motors
Horizontal Motor
Vertical Motor
Fan, Fan Bracket
Clutches
Feed Clutch
Re-installation
Transport Belt
Transport Belt, Charge Roller, Pressure Plate, Pressure Rollers
Sensors, Switches
Vertical Encoder Sensor
Ink Level Sensor
1st Registration Sensor
2nd Registration Sensor
Air Purge Detection Switch
Top Cover Switch
Right Front Cover Switch
Temperature/Humidity Sensor
Trailing Edge Sensor
Paper End Sensor
Duplex Unit Set/Cover Open Switch
Bypass Drawer Connector
Drive Switching Module and Ink Tube Guide
Drive Switching Module
Ink Tube Guide
Rollers
Paper Feed Roller (J027/J028/J029)
Re-installation
Paper Feed Roller (J035)
Re-installation
Connecting Rollers
Carriage Unit
Replacing the Carriage Unit
Accessories
Preparation
Re-installation
After Replacing the Carriage
Print Head Cleaning and Adjustment
Preparing for Test Printing
Nozzle Check
Nozzle Check Pattern
Color Demo Print
Print Head Cleaning
Print Head Flushing
Adjust Paper Feed
Head Position
Registration
Cleaning
Maintenance Unit Cleaning
Connecting Rollers Cleaning
Transport Belt Cleaning
Friction Pad Cleaning
Horizontal Encoder Strip Cleaning
Cleaning procedure
Horizontal Encoder Sensor Cleaning
Vertical Encoder Wheel Cleaning
Refurbishing
Swap and Repair Flow
Before Shipping from Customer Site to Repair Center
What You Need
Refurbishing Flow
Purging
Clean the Machine

5. SYSTEM MAINTENANCE REFERENCE
Service Program Mode
SP Mode Service Tables
SP Table Key
SP3-XXX
Reset and Restoration Settings
Maintenance, Replacement
SP5-XXX
Input Check: Sensors
Input Check: Sensors
Input Check: Temperature and Humidity
Input Check: Air
Input Check: Ink Cartridge Set Sensors
Input Check: Ink Cartridge Levels
Print an Engine Maintenance Summary
SP7-XXX
Display Count: Machine Total
Display Count: User Cleaning
Display Count: User Flushing
Date Display SC Log
Display Total Count: SC Log
Display Jam Log
Display Total Count: Jam Log
Status Reports
1. Page Counter
2. Config. List
3. Service Summary
4. Engine Summary Chart
Firmware Updates
Operating Environment and Other Requirements
Update Cautions
Firmware Update Operating Instructions
Bidirectional-Enabled
Bidirectional-Disabled

6. TROUBLESHOOTING
Troubleshooting Guide
Image Problems
Basic Check Points and Specifications
Problems and Solutions
Operation Panel Display
Operation Panel Messages
Error Codes
Service Call Conditions
SC code display patterns and how to clear them
Service Call Code Tables
Jam Codes
Jam Codes
Jammed paper location
Status Monitor Messages

7. ENERGY SAVING
Energy Save
Energy Saver Modes
Timer Settings
Return to Standby Mode
Recommendation
Paper Save
Effectiveness of Duplex/Combine Function
1. Duplex:
2. Combine mode:
3. Duplex + Combine:
Recommendation
Duplex Mode Tables

& Parts Catalog (3D Representation).
——————

Content for Ricoh Aficio SG3100SNw Aficio SG3110SFNw (product code J030 J032):
Safety Instructions, Conventions
Responsibilities of the Customer Engineer
Before Installation, Maintenance
Shipping and Moving the Machine
Power
Installation, Disassembly, and Adjustments
Special Tools
During Maintenance
General
Safety Devices
Organic Cleaners
Power Plug and Power Cord
After Installation Servicing
Disposal of Used Items
Points to Confirm with Operators
Safety Instructions for Ink Cartridges
Accidental Exposure To Ink
Handling and Storing Ink Cartridges
Ink Cartridge Disposal
Safety Instructions for Batteries
Conventions Used in this Manual
Symbols and Abbreviations
Machine Names
Warnings, Cautions, Notes
Trademarks

1. Product Information
Specifications
Overview
Before You Begin
What This Manual Contains
Printer Models and Options
Print Cartridges
Ink Collector Unit
Main Machine
Front View
Rear View
Options
External Options: J030/J032
What’s New?
Automatic position switching for envelope printing
Overview
Mechanism

2. Installation
Preparation
Environment
Choosing a Location
Minimum Space Requirements
Power Source
Using the Operation Panel
Key Summary Table
Printer Display Summary
Operation Panel: Changing Modes
Operation Panel: If a Screen Requesting a Password Appears
Operation Panel: Entering a password
Operation Panel: Icons Displayed on the Screen
Operation Panel: Cartridge replacement indicator
Operation Panel: Waste Ink Full Indicator
Display Menu Summary
User Menu Mode
Access to menus during an error
Installation
Important Information
Checklist Before Moving the Printer
If the Printer Is Not Used Frequently

3. Preventive Maintenance
PM Table
Service Call Procedures
Regular Cleaning

4. Replacement and Adjustment
Before Replacing Parts
Removal Table
Required Tools
Common Procedures
Easy Removals
Duplex Unit
Ink Collector Unit
Covers
Cover Names
Cover Order of Removal
ADF Unit
Scanner Unit
Operation Panel
Rear Cover
Right Front Cover
Right Cover
Port Cover
Cable Cover
Left Cover
Canopy Cover
Front Cover
Re-assembly
Unlocking, Moving the Carriage
ADF
ADF Unit
ADF Friction Pad
Original Feed Motor
Original Feed Roller, Connecting Rollers
Original Sensor Board
Scanner
Scanner Unit
Before Replacement
Scanner Unit Replacement
After Replacement
Operation Panel Board
CIS Module Unit
Scanner Motor
Scanner CTL Board
Fax Board, Speaker (J032 only)
Wireless LAN
USB flash drive port (J032 only)
Maintenance Unit, Right Ink Sump
Maintenance Unit
Right Ink Sump
Encoders
Vertical Encoder Wheel
Horizontal Encoder Strip
Reinstallation
Boards
PSU
HVPS
Printer Engine CTL Board
Before Replacement
CTL Board Replacement
After Replacement
Motors
Horizontal Motor
Vertical Motor
Fan
Clutches
Feed Clutch
Transport Belt
Transport Belt, Charge Roller, Pressure Plate, Pressure Rollers
Sensors, Switches
Vertical Encoder Sensor
Ink Level Sensor
1st Registration Sensor
2nd Registration Sensor
Air Purge Detection Switch
Scanner Unit Switch
Right Front Cover Switch
Temperature/Humidity Sensor
Trailing Edge Sensor
Paper End Sensor
Duplex Unit Set/Cover Open Switch
Bypass Drawer Connector
Drive Switching Module
Rollers
Paper Feed Roller
Connecting Rollers
Carriage Unit
Replacing the Carriage Unit
Accessories
Preparation
Re-installation
After Replacing the Carriage
Print Head Cleaning and Adjustment
Preparing for Test Printing
Nozzle Check
Nozzle Check Pattern
Color Sample Print
Print Head Cleaning
Print Head Flushing
Configuring the Factory-Adjusted Value (for Adjust Paper Feed, Head Position Adjust, and Registration)
Adjust Paper Feed
Head Position
Registration
Cleaning
Maintenance Unit Cleaning
Connecting Rollers Cleaning
Transport Belt Cleaning
Friction Pad Cleaning
Horizontal Encoder Strip Cleaning
Cleaning procedure
Horizontal Encoder Sensor Cleaning
Vertical Encoder Wheel Cleaning
Refurbishing
Swap and Repair Flow
Before Shipping from Customer Site to Repair Center
What You Need
Refurbishing Flow
Purging
Clean the Machine

5. System Maintenance Reference
Service Program Mode
SP Mode Service Tables
SP Table Key
SP3-XXX
Reset and Restoration Settings
Maintenance, Replacement
SP5-XXX
Input Check: Sensors
Input Check: Sensors
Input Check: Temperature and Humidity
Input Check: Air
Input Check: Ink Cartridge Set Sensors
Input Check: Ink Cartridge Levels
Print an Engine Maintenance Summary
SP7-XXX
Display Count: Machine Total
Display Count: User Cleaning
Display Count: User Flushing
Date Display SC Log
Display Total Count: SC Log
Display Jam Log
Display Total Count: Jam Log
Status Reports
1. Page Counter (Counter)
2. Page Counter (System Settings)
3. Config. Page
4. PCL Configuration Page (J032 only)
5. I/F Settings List
6. Menu List
7. Error Log
8. Service Summary
9. Engine Summary Chart
10. Service Parameter List
11. Error Log List (J032 only)
12. T.30 Protocol List (J032 only)
Firmware Updates
Printer Engine (System)
Operating Environment and Other Requirements
Update Cautions
Firmware Update Operating Instructions
Bidirectional-Enabled
Bidirectional-Disabled
MF Unit (Master Controller Firmware)
Operating Environment and Other Requirements
Limitation or Attention
Firmware Update Operating Instructions
Wireless LAN

6. Troubleshooting
Troubleshooting Guide
Image Problems
Basic Check Points and Specifications
Problems and Solutions
Facsimile Errors (J032 only)
Communication (RX)
Communication (TX)

7. Energy Saving
Energy Save
Energy Saver Modes
Timer Settings
Return to Standby Mode
Recommendation
Paper Save
Effectiveness of Duplex/Combine Function
1. Duplex:
2. Combine mode:
3. Duplex + Combine:
Recommendation
Duplex Mode Tables

& Parts Catalog (3D Representation).
————————–

Content for Ricoh Aficio SG3120B (product code J032-13 J032-23):
Safety Instructions, Conventions
Responsibilities of the Customer Engineer
Before Installation, Maintenance
Shipping and Moving the Machine
Power
Installation, Disassembly, and Adjustments
Special Tools
During Maintenance
General
Safety Devices
Organic Cleaners
Power Plug and Power Cord
After Installation Servicing
Disposal of Used Items
Points to Confirm with Operators
Safety Instructions for Ink Cartridges
Accidental Exposure To Ink
Handling and Storing Ink Cartridges
Ink Cartridge Disposal
Safety Instructions for Batteries
Conventions Used in this Manual
Symbols and Abbreviations
Machine Names
Warnings, Cautions, Notes
Trademarks

1. PRODUCT INFORMATION
Specifications
Overview
Before You Begin
What This Manual Contains
Mainframe and Options
Print Cartridges
Ink Collector Unit
Main Machine
Front View
Rear View
Options
External Options: J032-13, -23
What’s New?
Exteriors
LED Battery Status Indicator
Inner Parts
Power Supply System
Harness Guide

2. INSTALLATION
Preparation
Environment
Choosing a Location
Minimum Space Requirements
Power Source
Using the Operation Panel
Key Summary Table
Printer Display Summary
Operation Panel: Changing Modes
Operation Panel: If a Screen Requesting a Password Appears
Operation Panel: Entering a password
Operation Panel: Icons Displayed on the Screen
Operation Panel: Cartridge replacement indicator
Operation Panel: Waste Ink Full Indicator
Display Menu Summary
User Menu Mode
Access to menus during an error
Installation
Important Information
Checklist Before Moving the Machine
If the Machine Is Not Used Frequently

3. PREVENTIVE MAINTENANCE
PM Table
Service Call Procedures
Regular Cleaning

4. REPLACEMENT AND ADJUSTMENT
Before Replacing Parts
Removal Table
Required Tools
Common Procedures
Easy Removals
Duplex Unit
Ink Collector Unit
Battery
Covers
Cover Names
Cover Order of Removal
ADF Unit
Scanner Unit
Operation Panel
Rear Cover
Right Front Cover
Right Cover
Port Cover
Cable Cover
Left Cover
Canopy Cover
Front Cover
Left Front Cover
Re-assembly
Unlocking, Moving the Carriage
ADF
ADF Unit
ADF Friction Pad
Original Feed Motor
Original Feed Roller, Connecting Rollers
Original Sensor Board
Scanner
Scanner Unit
Before Replacement
Scanner Unit Replacement
After Replacement
Operation Panel Board
CIS Module Unit
Scanner Motor
Scanner CTL Board
Fax Board, Speaker
Wireless LAN
USB flash drive port
Maintenance Unit, Right Ink Sump
Maintenance Unit
Right Ink Sump
Encoders
Vertical Encoder Wheel
Horizontal Encoder Strip
Reinstallation
Boards
Battery Socket
ACB Board (AC adapter Battery selector Board)
HVPS
Printer Engine CTL Board
Before Replacement
CTL Board Replacement
After Replacement
LED Board
Motors
Horizontal Motor
Vertical Motor
Fan
Clutches
Feed Clutch
Transport Belt
Transport Belt, Charge Roller, Pressure Plate, Pressure Rollers
Sensors, Switches
Vertical Encoder Sensor
Ink Level Sensor
1st Registration Sensor
2nd Registration Sensor
Air Purge Detection Switch
Scanner Unit Switch
Right Front Cover Switch
Temperature/Humidity Sensor
Trailing Edge Sensor
Paper End Sensor
Duplex Unit Set/Cover Open Switch
Bypass Drawer Connector
Drive Switching Module
Rollers
Paper Feed Roller
Connecting Rollers
Carriage Unit
Replacing the Carriage Unit
Accessories
Preparation
Re-installation
After Replacing the Carriage
Print Head Cleaning and Adjustment
Preparing for Test Printing
Nozzle Check
Nozzle Check Pattern
Color Sample Print
Print Head Cleaning
Print Head Flushing
Configuring the Factory-Adjusted Value (for Adjust Paper Feed, Head Position Adjust, and
Registration)
Adjust Paper Feed
Head Position
Registration
Cleaning
Maintenance Unit Cleaning
Connecting Rollers Cleaning
Transport Belt Cleaning
Friction Pad Cleaning
Horizontal Encoder Strip Cleaning
Cleaning procedure
Horizontal Encoder Sensor Cleaning
Vertical Encoder Wheel Cleaning
Refurbishing
Swap and Repair Flow
Before Shipping from Customer Site to Repair Center
What You Need
Refurbishing Flow
Purging
Clean the Machine

5. SYSTEM MAINTENANCE REFERENCE
Service Program Mode
SP Mode Service Tables
SP Table Key
SP3-XXX
Reset and Restoration Settings
Maintenance, Replacement
SP5-XXX
Input Check: Sensors
Input Check: Sensors
Input Check: Temperature and Humidity
Input Check: Air
Input Check: Ink Cartridge Set Sensors
Input Check: Ink Cartridge Levels
Print an Engine Maintenance Summary
SP7-XXX
Display Count: Machine Total
Display Count: User Cleaning
Display Count: User Flushing
Date Display SC Log
Display Total Count: SC Log
Display Jam Log
Display Total Count: Jam Log
Status Reports
1. Page Counter (Counter)
2. Page Counter (System Settings)
3. Config. Page
4. PCL Configuration Page
5. I/F Settings List
6. Menu List
7. Error Log
8. Service Summary
9. Engine Summary Chart
10. Service Parameter List
11. Error Log List
12. T.30 Protocol List
Firmware Updates
MF Unit (Master Controller Firmware)
Operating Environment and Other Requirements
Limitation or Attention
Firmware Update Operating Instructions
Wireless LAN

6. TROUBLESHOOTING
Troubleshooting Guide
Image Problems
Basic Check Points and Specifications
Problems and Solutions
Facsimile Errors
Communication (RX)
Communication (TX)

7. ENERGY SAVING
Energy Save
Energy Saver Modes
Timer Settings
Return to Standby Mode
Recommendation
Paper Save
Effectiveness of Duplex/Combine Function
1. Duplex:
2. Combine mode:
3. Duplex + Combine:
Recommendation
Duplex Mode Tables

& Parts Catalog (3D Representation).

Ricoh Aficio SG 3100SNw SG 3110SFNw SG 2100N SG K3100DN SG 3110DN SG 3110DNw SG 3120B TK1160 Paper Feed Unit BY1040 Multi Bypass Tray Peripherals (Aficio SG 7100DN) TK1190 Paper Feed Unit BY1050 Multi Bypass Tray Aficio SG 2100N Aficio SG 3110DN Aficio SG 3110DNw SG 3100SNw Aficio SG 3110SFNw Aficio SG K3100DN Aficio SG 7100DN SG 3120B SFNw Peripherals Battery Charger P5