Ricoh MPC3004 MPC3504 MPC4504 MPC5504 MPC6004 MPC3004ex MPC3504ex MPC4504ex MPC5504ex MPC6004ex MPC501SP Service Manual and Parts Catalog


Product code D238 D239 D240 D241 D242 D0AC D0AD D0AE D0AF D0AG D0BH;
Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual and parts catalog Ricoh MPC3004 MPC3504 MPC4504 MPC5504 MPC6004 MPC3004ex MPC3504ex MPC4504ex MPC5504ex MPC6004ex MPC501SP (product code D238 D239 D240 D241 D242 D0AC D0AD D0AE D0AF D0AG D0BH) contain clear instructions and procedures on how to fix the problems occurring in your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
Table of contents:

Symbols, Abbreviations and Trademarks
Symbols, Abbreviations
Trademarks

1. PRODUCT INFORMATION
Product Overview
Component Layout
Paper Path
Drive Layout
Machine Codes and Peripherals Configuration
Main Machine
-17
-18
-19
-21
-22
-27
-29 (Asia/Pacific/ Central, South America)
-29 (Korea)
-65 (EUROPE)
Option
Diagram
MP C3004/C3504 Peripherals
Diagram
MP C4504/C5504/C6004 Peripherals
Specifications

2. INSTALLATION
Installation Requirements
Environment
Machine Level
Machine Space Requirements
Machine Dimensions
Model -27, -29, -65 (220-240 V)
Model -17, -18 (120-127 V)
Power Requirements
Input voltage level
Main Machine Installation
Important Notice on Security Issues
Overview
Password Setting Procedure
Installation Flow Chart
Accessory Check
Installation Procedure
Removal of packing materials and shipping retainers
For Machines with preinstalled SPDF: Removal of protective sheet
Removal of PCDU Seals: Overview
Removal of PCDU Seals: MP C4504/C5504/C6004
Removal of PCDU Seals: MP C3004/C3504
Attaching the Optical Cloth Pocket
Attaching the Paper Exit Tray Parts
Installing the Feeler for the Paper Exit Full Sensor
Checking the Position of the Paper Exit Feeler
Attaching the Decals
For Machines with Preinstalled ARDF: Fax Stamp Installation (Option)
Toner Bottle Installation and Toner Initialization
Enabling the Copy Data Security Function
Image Quality Test / Settings
Before Test
Loading Paper
ACC Execution and Color Registration Adjustment
Checking the Copy Image with the Test Chart
Paper Settings
Auto Remote Firmware Update Settings
Security Function Settings
Settings Relevant to the Service Contract
Moving the Machine
Cautions upon Lashing
Anti-Condensation Heater (Scanner, PCDU)
Anti-Condensation Heater (Scanner)
Accessory Check
Installation procedure
Anti-Condensation Heater (PCDU)
Accessory Check
Installation procedure
Anti-Condensation Heater for Paper Feed Trays
Accessory Check
Connecting to Main Machine Tray
Connecting to Paper Feed Unit PB3160
Connecting to Paper Feed Unit PB3150
Connecting to LCIT PB3170/ PB3230
Paper Feed Unit PB3160 (D693)
Accessory Check
Installation procedure
Paper Feed Unit PB3150 (D694)
Accessory Check
Installation Procedure
LCIT PB3170/PB3230 (D695)
Accessory Check
Installation procedure
Changing the paper size
LCIT RT3030 (D696)
Accessory Check
Installation procedure
Changing the Paper Size
Modification for Increasing the LCIT Capacity
List of Parts to be Attached
Replacement Procedure
Caster Table Type M3 (D178)
Accessory Check
Installation procedure
How to place the MFP on the caster table
How to place the Paper Feed Unit PB3150 on the caster table
Platen Cover PN2000 (D700)
Accessory Check
Installation Procedure
ARDF DF3090 (D779)
Accessory Check
Installation Procedure
When feeding thin paper
SPDF DF3100 (D3B0)
Accessory Check
Installation Procedure
Attaching the SPDF
Adjust SP Settings
1 Bin Tray BN3110 (D3CQ)
Accessory Check
Installation Procedure
Checking the Position of the Paper Exit Feeler
Internal Shift Tray SH3070 (D691)
Accessory Check
Installation procedure
Checking the Position of the Paper Exit Feeler
Side Tray Type M3 (D725)
Accessory Check
Installation procedure
Bridge Unit BU3070 (D685)
Accessory Check
Installation procedure
Booklet Finisher SR3240 (D3BB)/Finisher SR3230 (D3BA)
Accessory Check
Installation Procedure
Attaching the Proof Support Tray
Punch Unit PU3060 (D706)
Accessory Check
Installation Procedure
Booklet Finisher SR3220 (D3B9)
Accessory Check
Installation Procedure
Attaching the Proof Support Tray
Finisher SR3210 (D3B8)
Accessory Check
Installation Procedure
Attaching the Proof Support Tray
Stapleless Stapler Initial Settings
How to change the setting of Staple Method for Stapleless Stapler
How to set Margin Erase for Stapleless Stapler
Punch Unit PU3050
Accessory Check
Installation Procedure
Internal Finisher SR3130 (D690)
Accessory Check
Installation Procedure
Punch Unit PU3040 (D716)
Accessory Check
Installation Procedure
Internal Finisher SR3180 (D766)
Accessory Check
Installation Procedure
Stapleless Stapler Initial Settings
How to change the setting of Staple Method for Stapleless Stapler
How to set Margin Erase for Stapleless Stapler
Banner Paper Guide Tray Type M19 (D3BF)
Accessory Check
Installation Procedure
Imageable Area Extension Unit Type M19 (D3BR-07)
Accessory Check
Installation Procedure
When you forgot to change the SP
External Keyboard Bracket Type M19 (D3BR-10)
Accessory Check
Installation Procedure
Internal Options
List of Slots
MP C4504/C5504/C6004
MP C3004/C3504
USB Device Server Option Type M19 (D3BC-28,-29)
Component Check
Interface Board Surface
Installation Procedure
What Do the LED Indications Mean?
Notes for Energy Save Mode Setting
IP Address Setting
Extended USB Board Type M19 (D3BS-01)
Component Check
Installation Procedure
IEEE 1284 Interface Board Type M19 (D3C0)
Accessories
Installation procedure
IEEE 802.11agn Interface Unit Type M19 (D3BR-01)
Accessory Check
Installation procedure
Attaching the boards
Attaching the antenna
User Tool Settings for IEEE 802.11a/g/n
SP Mode Settings for IEEE 802.11 Wireless LAN
File Format Converter Type M19 (D3BR-04)
Accessory Check
Installation procedure
Bluetooth Interface Unit Type D (D566-01)
Accessory Check
Installation procedure
Memory Unit Type M19 4GB
Accessory Check
Installation Procedure
Enhanced Security HDD Option Type M12 (D3A6-02)
Accessory Check
Installation Procedure
After Installing the HDD
Optional Counter Interface Unit Type M12 (B870-21)
Accessory Check
Installation procedure
Key Counter Bracket Type M3 (D739-09)
Accessory Check
Installation procedure
Card Reader Bracket Type 3352 (D593-61)
Component Check
Installation Procedure
NFC Card Reader Type M19 (D3BS-21)
Accessory Check
Installation Procedure
Smart Card Reader Built-in Unit Type M19 (D3BS-22)
Accessory Check
Installation Procedure
Procedure for Connecting to the Main Machine USB Slot
Procedure for Connecting to the Operation Panel USB Slot
SD Card Options
SD Card Slots
List of Slots Used
SD Card Appli Move
Overview
Move Exec
Undo Exec
PostScript3 Unit Type M19 (D3BD-05, -06, -07)
Accessories
Installation procedure
Camera Direct Print Card Type M19 (D3BD-13)
Accessories
Installation procedure
IPDS Unit Type M20 (D3BC-20, -21, -22)
Accessories
Installation procedure
XPS Direct Print Option Type M19 (D3BC-24, -25, -26)
Accessories
Installation Procedure
OCR Unit Type M13 (D3AC-23, -24, -25)
Accessory Check
Searchable PDF function outline
Installation Procedure
Recovery procedure
DataOverwriteSecurity Unit Type M19 (D3BS-03)
Overview
Component List
Before You Begin the Procedure
Seal Check and Removal
Installation Procedure
Configuring “Auto Erase Memory” (Performed by the Customer)
@Remote Settings
Security Settings
Security Function Installation
Data Overwrite Security
Before You Begin the Procedure
Installation Procedure
Using Auto Erase Memory
HDD Encryption
Before You Begin the Procedure:
Installation Procedure:
Enable Encryption Setting
Check the Encryption Settings
Backing Up the Encryption Key
Encryption Key Restoration

3. PREVENTIVE MAINTENANCE
PM Parts Settings
Replacement procedure of the PM parts
Method 1: By SP3701
Method 2: By [PM Counter / New Unit Set] Menu
After installing the new PM parts
SP descriptions
Preparation before operation check
SP descriptions
Operation check
PM Parts List

4. REPLACEMENT AND ADJUSTMENT
Notes on the Main Power Switch
Push Switch
Characteristics of the Push Switch (DC Switch)
Shutdown Method
Forced Shutdown
Beforehand
Special Tools
Exterior Covers
Overview
Front and Rear Side Covers
Right and Left Side Covers
Paper Exit Covers
Inner Covers
Front Cover
Controller Cover
Upper Left Cover
Left Rear Cover
Left Cover
Rear Cover
Rear Lower Cover
Right Rear Cover
Right Upper Cover
Proximity Sensor Cover
Proximity Sensor
Main Power Switch Cover
Waste Toner Cover
Inverter Tray
Paper Exit Tray
Paper Exit Cover
Paper Exit Lower Cover
Paper Exit Front Cover
Inner Upper Cover
Inner Lower Cover
Smart Operation Panel
Operation Panel Unit
USB Cable
ADF
ADF Removal
Scanner Unit
Before You Begin
Scanner Exterior
Scanner Front Cover
Scanner Right Cover
Scanner Left Cover
Scanner Upper Cover
Exposure Glass
Scanner Carriage
Cleaning the scanner carriage mirror
Scanner Motor
Original Size Sensor
Scanner HP Sensor
ARDF/Platen Cover Sensor
Scanner FFC
When changing the FFC
Laser Unit
Laser Unit
Before Replacement
Removing
Installing a New Laser Unit
Adjustment after replacing the laser unit
Polygon Mirror Motor
Adjustment after replacing the polygon mirror motor
SP descriptions
PCDU
Notes when replacing a PCDU
MP C3004/C3504/C4504
MP C5504/C6004
Attaching the springs
PCDU
Adjustment before replacing the PCDU
Replacement
Adjustment after Replacing the PCDU
PCU/Development Unit
Before replacing a PCU or development unit
Replacement
Precautions when joining the PCU and the development Unit
Adjustment after Replacing the PCU and/or the Development Unit
Check procedure after replacing
Imaging Temperature Sensor (Thermistor)
Waste Toner
Replacement
Image Transfer Unit
Image Transfer Belt Unit
What to Do before Replacing the Image Transfer Belt
Replacement
Image Transfer Cleaning Unit
What to Do before Replacing the Image Transfer Cleaning Unit
Replacement
Image Transfer Belt
Attaching the Belt
Adjustment after replacing the Image transfer belt
Paper Transfer Roller
When reinstalling the paper transfer roller
Paper Transfer Roller Unit
What to Do before Replacing the Paper Transfer Roller Unit
Replacement
Fusing Entrance Sensor
TM/ID Sensor
Before Replacing the TM/ID sensor
Replacement procedure
Adjustment after replacing the TM/ID sensor
Temperature and Humidity Sensor
ITB Contact and Release Sensor
Image Transfer Lock Unit
Installing the Image Transfer Lock Unit
Drive Unit
Overview
Paper Feed Motor
Transport Motor
Paper Transfer Contact and Release Motor Unit
Imaging Drive Unit
PCU Motor: CMY
Development Motor: CMY
Development Motor: Black
PCU: Black / Image Transfer Motor
Registration Motor
Fusing Motor
Paper Exit / Pressure Release Motor
Duplex Entrance Motor
Toner Transport Motor
Sub Hopper
K
C
M
Y
Toner End Sensor
Toner Bottle Drive Motor
K
C
M
Y
ID Chip
K
C
M
Y
Fusing Unit
Fusing Unit
Fusing Entrance Guide Plate
Cleaning the Fusing Entrance Guide Plate
Fusing Exit Guide Plate
Cleaning the Fusing Exit Guide Plate
Fusing Upper Cover
Fusing Lower Cover
Heating Sleeve Unit
Replacement
How to cancel SC544-02/SC554-02 with a new unit detection fuse
Pressure Roller
Adjustment before replacing the pressure roller
Replacement
Thermostat Unit
Non-Contact Thermistor
Pressure Roller Thermistor
Thermopile Unit
Pressure Roller HP Sensor
Fusing Shield Position Sensor (MP C4504/5504/6004)
Fusing Shield Drive Motor (MP C4504/5504/6004)
Fusing Exit Solenoid
Paper Exit
Paper Exit Unit
Paper Exit Switching Solenoid
Paper Exit Sensor
Reverse Sensor
Paper Exit Full Sensor
Reverse Motor
Fusing Exit Sensor
Paper Feed
Paper Feed Unit
1st Paper Feed Unit
2nd Paper Feed Unit
Paper Dust Collection Unit
Pick-up Roller, Paper Feed Roller, Separation Roller, Torque Limiter
1st Tray Lift Motor/ 2nd Tray Lift Motor
Paper Feed Sensor
Transport Sensor
Limit Sensor
Paper End Sensor
Registration Sensor
Bypass Tray Unit
Bypass Tray
Bypass Paper End Sensor
Bypass Pick-up Roller
Bypass Paper Feed Roller
Bypass Separation Roller/Torque Limiter
Bypass Width Sensor
Bypass Length Sensor
Duplex Unit
Duplex Unit
Duplex/By-pass Motor
Duplex Entrance Sensor
Duplex Exit Sensor
Electrical Components
Overview
Printed Circuits/Parts inside the Controller Box
Printed Circuits behind the Controller Box
Printed Circuit/Parts inside the Power Box
Printed Circuits behind the Power Box
Controller Box Cover
IPU
BCU
When installing the new BCU
Replacing the NVRAM (EEPROM) on the BCU
Controller Board
Replacing the NVRAMs on the Controller Board
HDD
Adjustment after replacement
Imaging IOB
HVP_TTS
PSU (AC Controller Board)
PSU (DC Power)
Paper Transport IOB
HVP-CB
HVP-CB with Bracket
Proximity Sensor Board
Fans/Filters
Ozone filter/Dust filter
Adjustment before replacing the dust filter
Replacement
Deodorization Filter
Development Intake Fan
Ozone Exhaust Fan
Paper Exit Cooling Fan
Fusing Exhaust Fan
Drive Cooling Fan (MP C4504/5504/6004)
Main Exhaust Fan (MP C4504/5504/6004)
Toner Supply Cooling Fan
PSU Cooling Fan
PSU Exhaust Fan (MP C4504/5504/6004)
Controller Box Cooling Fan
Image Adjustment
Auto Color Calibration
Scanning
Scanner sub-scan magnification
Scanner leading edge and side-to-side registration
ARDF
ARDF side-to-side, leading edge registration and trailing edge
ARDF sub-scan magnification
Registration
Image Area
Leading Edge
Side to Side
Adjustment Standard
Paper Registration Standard
Adjustment Procedure
Erase Margin Adjustment
Adjusting the Tone of the Printed Image
Adjustment by Changing the Printer Driver Setting
Opening the Printer Driver’s “Color Balance Details” Window
Color Balance Details Window
Adjusting the Tone in the “Color Balance Details” Window
Adjustment Examples
Adjustment by Changing the Machine’s Profile Setting
Procedure to Change the Profile Setting
Patterns and Tendency of the Tone for Each Profile
Printer Gamma Correction
Color Registration
Check the occurrence of color registration errors
Judgment for type of color registration error

5. SYSTEM MAINTENANCE
Service Program Mode
Entering SP Mode
Exiting SP Mode
Types of SP Modes
SP Mode Button Summary
Switching Between SP Mode and Copy Mode for Test Printing
Selecting the Program Number
Service Mode Lock/Unlock
Remarks
Others
SP Tables
Firmware Update (SD Card)
Overview
Firmware Type
Procedure
Preparation
Update procedure
Error Screens During Updating
Firmware Update (Remote Firmware Update)
RFU Performable Condition
Firmware Update (Smart Firmware Update)
Overview
Immediate Update
Update at the Next Visit (Reserve)
How to Set the Machine to Download Firmware Later (Reserve)
How to Check if the Firmware Downloaded with Reserve
How to Install Firmware Downloaded with Reserve
Update via SD card
Firmware Update (Auto Remote Firmware Update)
Overview
Downloading and Updating Process
Downloads the latest package
Judgement of ARFU
Update Process
Related SP
Updating JavaVM
Creating an SD Card for Updating
Updating Procedure
List of Error Messages
NVRAM Data Upload/Download
Uploading Content of NVRAM to an SD card
Downloading an SD Card to NVRAM
Address Book Upload/Download
Information List
Download
Upload
Capturing the Device Logs
Overview
Security of the Operation Log
Retrieving the Device Logs via Operation Panel
Procedure for Retrieving the Device Log with SD Card
Retrieving the Device Logs via Web Image Monitor
SMC List Card Save Function
Overview
SMC List Card Save
Procedure
File Names of the Saved SMC Lists
Error Messages
UP/SP Data Import/Export
UP Data Import/Export
Data that can be imported and exported
Data that cannot be imported or exported
Exporting Device Information
Importing Device Information
SP Data Import/Export
Data that can be imported and exported
Exporting Device Information
Importing Device Information
Possible solutions for import/export problems
Card Save Function
Overview
Card Save:
Procedure
Error Messages

6. TROUBLESHOOTING
Self-Diagnostic Mode
SC automatic reboot
Controller self-diagnosis outline
Controller self-diagnosis flowchart
HDD-related message
Service Call Conditions
Summary
SC logging
List of Automatic Reboot Target SC
Engine SC
Controller SC
SC Code Classification

7. DETAILED DESCRIPTIONS
Guidance for Those Who are Familiar with Predecessor Products
Changes from the Previous Machine
Scanner
Image Processing
Process Control
PCDU (Photo Conductor and Development Unit)
Toner Supply
Waste Toner
Image Transfer and Paper Transfer
Feed / Transport Part
Fusing
Electrical parts
Exterior Cover/Air Flows (Fan Control)
Drive part
Others
Component Layout
Scanner Unit
Laser Exposure Unit
Image Transfer Unit
PCDU
Toner Supply / Waste Toner Bottle
Paper Feed Unit
Duplex Unit
Bypass Unit
Fusing Unit
Paper Transfer / Paper Exit
Air Flow
Drive Unit
Board / Switch
Scanning
Changes from the Previous Machine
Overview
Reading system
Scanner
Mechanism
Scanner drive
Operation Flowchart
Scanner carriage storage control
Document size detection
Improved tolerance to black lines when paper passes through ARDF/SPDF
Difference between Non-contact Transport and Contact Transport in DF Scanning
Anti-Condensation Heater
Image Processing
Changes from the Previous Machine
Structural Block Diagram
Mechanism
SBU
IPU
Laser Exposure
Changes from the Previous Machine
Overview
Parts Construction
Mechanism
LD Drive Board
LD Safety Switch
Circuit Diagram
Line Scanning Mechanism
Process Control
Changes from the Previous Machine
Mechanism
Sensor Construction
Outline of the ID Sensors
Outline of the TD sensor
Process Control
Outline
Result Code for Executing Process Control
The Process Control Procedure
Electrified Potential / Development Bias, Vref Correction
LD Power Control
Toner Supply Control
Developer Initial Setting
MUSIC (Automatic Color Registration Correction)
Correction Timing
Executing MUSIC Manually
[Color Registration] in User Tools (SP2-111-004)
MUSIC Error Judgment
Amplitude Control
Outline
Timing of Judgment
Real Time Process Control
IBACC
Outline
Operation Timing
Patch Pattern
SP Descriptions
PCDU (Photo Conductor and Development Unit)
Changes from the Previous Machine
Overview
Mechanism (PCU)
Drum Drive
Charge
Drum cleaning
Mechanism (Development)
Development system
Agitation system
TD (Mu) Sensor
Pressure release filter
Development drive
Development Bias
Removal of PCDU Seals
Toner Supply
Changes from the Previous Machine
Overview
Mechanism
Toner supply (toner cartridge – sub-hopper)
Toner bottle ID chip
Toner supply (sub-hopper – development unit)
Drive
Toner near end/end detection
SP Descriptions
Waste Toner
Changes from the Previous Machine
Overview
Mechanism
Waste toner bottle set detection
Waste toner drive
Waste toner recovery path (PCU/Image transfer unit)
Waste toner bottle full detection
Waste toner front door
Image Transfer and Paper Transfer
Changes from the Previous Machine
Overview
Image Transfer Unit
Paper Transfer Unit
Image Transfer Unit mechanism
Drive mechanism
Transfer bias
ITB contact and release
Image transfer belt drive control
Image transfer flow
Image transfer belt cleaning mechanism
Paper Transfer Unit mechanism
Paper Transfer mechanism
PTR (Paper Transfer Roller) Drive
PTR (Paper Transfer Roller) Contact and Separation
Separation
TM/ID sensor
Paper Feed / Transport Section
Changes from the Previous Machine
Overview
Feed /transport part
Tray base plate lift
Paper feed mechanism
Paper feed transport mechanism
Paper size detection (1st paper supply tray)
Paper size detection (2nd paper supply tray)
Remaining paper detection
Paper end detection
Paper supply drive
Paper dust removal mechanism
Tray draw-in mechanism
By-pass feed section
By-pass feed paper/separation mechanism
By-pass feed paper size detection
By-pass feed paper end detection
By-pass paper feeder drive
Duplex section
Transport inversion mechanism
Duplex drive
Interleave mechanism
Paper Exit Unit
Delivery location change-over
Paper exit full detection/paper exit jam detection
Drive/sensor layout
Transport roller drive source
Gate/pickup arm drive source
Inter-roller transport path
Sensor position
Paper Exit Driven Roller and Paper Support Guide
Removing Wrinkling in the Tray
Fusing
Changes from the Previous Machine
Overview
Mechanism
Fusing system
Temperature Control (MP C4504/C5504/C6004)
Temperature Control (MP C3004/C3504)
Fusing drive
Pressure release mechanism
Fusing temperature control
CPM down control
Curl Correction Mechanism
Electrical parts
Changes from the Previous Machine
Block diagram
Board outline
Controller
SBU
LDB
BCU
IPU
MSENS1 (Proximity Sensor), MSENS2 (Proximity Sensor Board)
IOB
FCU
OPU
HVP (composite high-voltage power supply TTS/CB)
PSU
Feed tray dehumidifier heater, Scanner/PCDU anti-condensation heater
Circuit configuration
Exterior Cover/Air Flows (Fan Control)
Changes from the Previous Machine
Overview
MP C4504/C5504/C6004
MP C3004/C3504
Mechanism
Cooling of PSU
Cooling of toner supply parts
Cooling of PCDU parts
Cooling of fusing parts
Cooling of actuator
Cooling in controller box
Crisis management when temperature rises in the machine
Helmholtz silencer
Energy Save
Energy Saver Modes
Setting items that are related to Energy Saving
Recovery Time/Reduced Electrical Consumption
Power States of this Machine
Verification of Up Time for each Energy Saving State
Checking the Up time by Device State
10 Second Recovery from Sleep Mode
Improving the Print Start Time under Low Temperature, Low Humidity, or at Low Voltage
Improving the Throughput at the Start of Printing, under Low Temperature, or at Low Voltage

Recommendation
Proximity Sensor
Overview
Sensor Operation
Operation Modes
User Tool
Related SC Codes
Related SP Code

& Parts Catalog.

Ricoh MP C3004 MP C3504 MPC 4504 MP C5504 MP C6004 MP C3004ex MP C3504ex MP C4504ex MP C5504ex MP C6004ex MP C501SP