Ricoh MP CW2200P Service Manual and Parts List Manual (product code D124)


Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual and parts list manual Ricoh MPCW2200P (product code D124) contain clear instructions and procedures on how to fix the problems occurring in your equipment.
The information contained in this repair manual is necessary for the repair, but also prevention, resulting in a longer life of your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
To see what contain, please read table of contents:

Content for Service Manual:
1. NEW FEATURES
1.1 MODEL NUMBERS AND NAMES
1.2 MAIN MACHINE, PERIPHERALS, OPTIONS
Main Machines and Peripherals
Other Options
1.3 MAIN FEATURES
1.3.1 COMPARISON WITH OTHER EARLIER PRINTERS
Horizontal carriage movement during printing
Vertical paper feed
Maintenance unit
Ink supply
Waste ink collection
1.3.2 SOME UNIQUE FEATURES OF D124
Configuration
Image registration
Front Cover Switches
Ink level detection
Cutter
Paper feed control
Improved Productivity

2. PRODUCT INFORMATION
2.1 SPECIFICATIONS
2.2 MAIN MACHINE, PERIPHERALS, OPTIONS
Main Machines and Peripherals
Other Options
2.3 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR
PRODUCTS
2.3.1 COMPARISON TO D093/D094
D124 and D093/D094 Compared
2.4 OVERVIEW
2.4.1 ACRONYMS AND IMPORTANT TERMS
2.4.2 AROUND THE MACHINE
Front
1 Original Tray
2 Operation Panel
3 USB Cable
4 Scanner Unit Cover
5 Original Table
6 Front Cover
7 Paper Exit Guide
8 Paper Holding Lever
9 Ink Cartridge Cover
10 Exit Stacker
Right Side
Left Side
Back
2.4.3 MAIN SECTIONS
2.4.4 MAIN COMPONENTS
2.4.5 DRIVE LAYOUT
2.4.6 ORIGINAL PATH, PAPER PATHS

3. INSTALLATION
3.1 PREPARATION
3.1.1 ENVIRONMENT
3.1.2 MINIMUM SPACE REQUIREMENTS
3.1.3 MACHINE LEVEL
3.1.4 POWER SOURCE
3.1.5 INSTALLATION OVERVIEW
Installation Flow
3.2 MAIN MACHINE INSTALLATION
3.2.1 BEFORE YOU BEGIN
Accessory Boxes
What You Need
3.2.2 ASSEMBLE SCANNER STAND
Accessories: Scanner Stand
Installation: Scanner Stand
3.2.3 ASSEMBLE THE MAIN UNIT STAND
Accessories: Main Stand
Installation: Main Stand
3.2.4 MOUNT THE SCANNER UNIT
3.2.5 MOUNT THE MAIN UNIT
3.2.6 ROLL UNIT 1 (STANDARD)
Accessories: Roll Unit 1
Installation: Roll Unit 1
3.2.7 ROLL UNIT 2 (D622) (OPTION)
Accessories
Installation
3.2.8 CONTROLLER OPTIONS
3.2.9 CONNECT THE SCANNER AND MAIN UNIT
Connect Harnesses
Connect the Host USB Cable
Connect and Clamp the Power Cord, Clamp the Main Harness
Dock the Scanner Stand to the Main Unit
Connect Ground Harnesses
3.2.10 REMOVE TAPES AND SHIPPING MATERIALS
3.2.11 ORIGINAL STACKER, GUIDES
3.2.12 INK COLLECTOR TANK STORAGE SHELF
3.2.13 ASSEMBLE AND INSTALL THE EXIT STACKER
Accessories: Exit Stacker
Installation: Exit Stacker
Changing Exit Stacker Mode
3.2.14 INK FILLING
Draining and Filling Procedure
If Draining Fails to Start
3.2.15 SET ROLL PAPER
3.2.16 REWINDING A ROLL
3.2.17 CHECK PRINTING
Nozzle Check Pattern
When Printing Cannot Be Restored
Halftone Check
3.2.18 FINAL ADJUSTMENTS
Caster Lock
Level Adjustment
Manual Adjust Head Position
Adjust Paper Feed
Adjust Print Position
3.2.19 FINAL SETTINGS
3.2.20 AFTER INSTALLATION
3.2.21 MOVING THE MACHINE
3.3 CONTROLLER OPTIONS
3.3.1 OVERVIEW
Standard Controller Features
Controller Options
3.3.2 FILE FORMAT CONVERTER (MLB)
Accessories
Installation
3.3.3 WIRELESS LAN
Accessories
Installation
3.3.4 GIGABIT ETHERNET
Accessories
Installation
3.3.5 COPY DATA SECURITY UNIT
Accessories
Installation
3.3.6 BROWSER UNIT
Accessories
Installation

4. PREVENTIVE MAINTENANCE
4.1 PM TABLES
4.1.1 KEY FOR PM TABLE
4.1.2 PM TABLE: MAIN MACHINE
4.2 PM CLEANING POINTS
4.2.1 SCANNER UNIT
1 Exposure Glass
2 Original Width Sensors, Original Set Sensor
3 Original Feed Roller
4 Original Exit Roller
5 White Plate
6 CIS Lens
4.2.2 HORIZONTAL UNIT
7 Black Print Head Unit
9 Horizontal Encoder
10 DRESS Sensor
11 Maintenance Unit
4.2.3 WASTE INK COLLECTION
12 Ink Collector Tank
13 Right Ink Sump
14 Left Ink Sump
15 Ink Tube Guide
16 Platen
17 Paper Feed Rollers
18 Vertical Encoder
4.3 OTHER ITEMS FOR CLEANING
4.3.1 EXTERNAL COVERS
4.3.2 SCANNER UNIT
Original Set Sensor
Original Registration Sensor
Original Exit Sensor
4.3.3 HORIZONTAL UNIT
Ink Level Sensors
4.3.4 PAPER FEED
Bypass Sensor, Pre-registration Sensor
Paper Exit Sensor
4.3.5 ROLL UNITS
Roll End Sensor
Roll Unit Paper Release Sensor
Roll Feed Roller

5. REPLACEMENT AND ADJUSTMENT
5.1 GENERAL PRECAUTIONS
5.1.1 EXTERNAL COVERS
5.1.2 ORIGINAL TRANSPORT
5.1.3 PAPER
5.1.4 COPY QUALITY
5.1.5 CIS
5.1.6 ELECTRICAL COMPONENTS
5.1.7 ADJUSTMENTS AT MACHINE INSTALLATION
5.1.8 OTHER PRECAUTIONS
5.1.9 SERVICE PRECAUTIONS
Scanner Unit Rollers
Main Frame Screws
Right Plate Screws
Maintenance Unit Base Screws
Solenoid Bracket Screw
Main Carriage Screws
Platen Plate Guide Rod Screws
Sensor and Temperature/Humidity Sensor Bracket
5.2 COMMON PROCEDURES
5.2.1 BEFORE YOU BEGIN
5.2.2 BEFORE SERVICING THE MACHINE
Rear Output Guides
Original Guides
Original Stacker
5.2.3 SEPARATE THE MAIN UNIT FROM THE SCANNER UNIT
5.2.4 INK COLLECTOR TANK
5.2.5 PAPER ROLLS
5.2.6 MAIN COVERS
Right Cover
Right Upper Cover
Ink Cartridge Cover
Left Cover
Top Cover
5.2.7 FRONT COVER
5.2.8 PAPER EXIT GUIDE
5.2.9 ROLLER COVER
5.2.10 MOVING THE CARRIAGE UNIT
Before You Begin
Move the Carriage Unit with SP2102-4
Uncapping the Print Heads and Moving the Carriage Unit Manually
Capping the Print Heads Manually
5.2.11 REAR COVER
5.2.12 DISCONNECTING THE MAIN UNIT FROM THE SCANNER UNIT
5.3 SCANNER
5.3.1 BEFORE YOU BEGIN
Scanner Safety
Safety Switch Diagram
5.3.2 RAISE THE SCANNER UNIT
5.3.3 SCANNER COVERS
Scanner Rear Cover
Scanner Left Cover, Right Cover
5.3.4 ORIGINAL TABLE
5.3.5 SIB
5.3.6 SCANNER MOTOR
Raise the Left End of the Scanner Unit
Remove the Scanner Motor
5.3.7 SAFETY SWITCHES
5.3.8 ORIGINAL SET SENSOR, ORIGINAL WIDTH SENSORS
5.3.9 ORIGINAL REGISTRATION SENSOR
5.3.10 EXPOSURE GLASS
5.3.11 CIS UNIT
After Installation of a New CIS
5.3.12 ORIGINAL FEED ROLLER
5.3.13 ORIGINAL EXIT ROLLER, ORIGINAL EXIT SENSOR
Remove Top of Scanner Unit
Original Exit Sensor
Original Feed Roller
5.3.14 OPERATION PANEL
Operation Panel Removal
USB Board
LCD and Operation Touch Panel
OP-R Board
OP-L Board
Touch Screen Calibration
5.4 ROLL UNITS
5.4.1 ROLL UNIT REMOVAL
Remove Roll Unit 1
Remove Roll Unit 2
5.4.2 ROLL UNIT RIGHT COVERS
5.4.3 ROLL UNIT LEFT COVERS
5.4.4 PAPER RELEASE SENSOR
5.4.5 SEPARATE THE ROLLER HOUSING
Separate the Roller Housing: Roll Unit 1
Separate the Roller Housing: Roll Unit 2
5.4.6 ENTRANCE SENSOR, EXIT SENSOR
5.4.7 ROLL FEED ROLLER
5.4.8 ROLL FEED MOTOR
5.4.9 ENCODER SENSORS
5.4.10 ROLL FEED CLUTCH
5.4.11 ROLL END SENSOR
5.5 PAPER FEED, PAPER TRANSPORT
5.5.1 PAPER TRANSPORT FAN
5.5.2 PLATEN PLATES
5.5.3 EXIT ROLLER
5.5.4 EXIT SENSOR
5.5.5 BYPASS SENSOR, PRE-REGISTRATION SENSOR
5.6 CUTTER
5.6.1 CUTTER BLADE
5.6.2 CUTTER UNIT
5.6.3 CUTTER MOTOR
5.6.4 CUTTER BELTS
5.6.5 CUTTER RETURN SWITCH
5.6.6 PAGE 5-35CUTTER HP SWITCH
5.7 MAIN SCAN
5.7.1 HORIZONTAL ENCODER
5.7.2 HORIZONTAL MOTOR
5.7.3 HORIZONTAL TIMING BELT
5.8 SUB SCAN
5.8.1 VERTICAL ENCODER SENSOR
5.8.2 VERTICAL ENCODER WHEEL, TIMING BELT
5.8.3 VERTICAL ENCODER HP SENSOR
5.8.4 VERTICAL MOTOR
5.9 CARRIAGE UNIT
5.9.1 BEFORE YOU BEGIN
5.9.2 BLACK AND COLOR PRINT HEADS
Black Print Head Unit (K1, K2) Accessories
Color Print Head Unit (C, YM) Accessories
Carriage Unit Covers
Black Print Head Unit
New Black Print Head Unit Installation
Color Print Head Unit
New Color Print Head Unit Installation
Finishing the Installation
5.9.3 DRESS SENSOR
5.9.4 MAIN INK LEVEL SENSORS
5.9.5 HORIZONTAL ENCODER SENSOR
5.9.6 HEAD LIFT MOTOR
5.9.7 CARRIAGE UNIT
Before You Begin
Carriage Unit Removal
Carriage Unit Reinstallation
5.10 INK SUPPLY
5.10.1 AIR RELEASE SOLENOID
5.10.2 TEMPERATURE/HUMIDITY SENSOR
5.10.3 INK SUPPLY UNIT
Ink Supply Unit Accessories
Before You Begin
Ink Supply Unit Replacement
Carriage Disconnection
Ink Supply Unit Removal
New Ink Supply Unit Installation
5.11 MAINTENANCE UNIT, WASTE INK COLLECTION
5.11.1 LEFT INK SUMP
5.11.2 INK COLLECTOR UNIT
5.11.3 INK COLLECTOR UNIT CONTACT SWITCH
5.11.4 RIGHT INK SUMP
5.11.5 MAINTENANCE UNIT
5.12 BOARDS, HDD
5.12.1 PSU
5.12.2 MCU
MCU Removal
MCU Replacement
5.12.3 RFDB (OPTION)
5.12.4 CONTROLLER BOARD, NVRAM
5.12.5 MOTHERBOARD
5.12.6 HDD
5.12.7 IPU
5.12.8 HRB
5.13 SWITCHES
5.13.1 FRONT COVER SWITCHES
Front Cover Switch: Left
Front Cover Switch: Right
Front Door Track Switch
5.13.2 PAPER EXIT GUIDE SWITCH
5.13.3 INK COLLECTOR COVER SWITCH
5.13.4 INK CARTRIDGE COVER SWITCH
5.13.5 ORIGINAL STOP SWITCH
5.14 PRINT HEAD CLEANING AND ADJUSTMENT
5.14.1 MAINTENANCE MENU ADJUSTMENTS
5.14.2 NOZZLE CHECK, CLEAN AND FLUSH PRINT HEADS
Nozzle Check
Clean Print Heads
Flush Print Heads
When Printing Cannot Be Restored
5.14.3 AUTO ADJUST HEAD POSITION
5.14.4 MANUAL ADJUST HEAD POSITION
5.14.5 ADJUST PAPER FEED
5.14.6 ADJUST PRINT POSITION
5.15 SPECIAL ADJUSTMENTS
5.15.1 IMAGE ADJUSTMENT WITH SP MODES
Step 1: Magnification for Paper Type: Plain
Step 2: Main Scan Magnification
Step 3: Copy/Print Sub Scan Magnification
Step 4: Scanner Mask Setting
Step 5: Erase Margins
Step 6: Printer: Leading Edge, Side-to-Side Registration
Step 7: Scanner Mask Setting
Step 8: Erase Margins
Step 9: Scanner Registration
Step 10: Printer: Cut Length
Step 11: Synchro Cut (Trailing Edge Registration)
5.15.2 CIS ADJUSTMENT WITH SP MODES
To Print the CIS Adjustment Pattern
To Adjust the Image at the CIS Joints

6. SYSTEM MAINTENANCE REFERENCE
6.1 SERVICE PROGRAM MODE
6.2 SYSTEM MAINTENANCE TASKS
6.2.1 ADDRESS BOOK UPLOAD/DOWNLOAD
Address Book Data Download
Address Book Upload
6.2.2 CONTROLLER SELF-DIAGNOSTICS
Overview
Running the Self-Diagnostic Program
6.2.3 DEBUG LOG
Overview
Switching On and Setting Up Save Debug Log
Retrieving the Debug Log from the HDD
Recording Errors Manually
New Debug Log Codes
6.2.4 FIRMWARE UPDATE
Overview
Updating Firmware
6.2.5 INITIALIZE ALL SP SETTINGS
6.2.6 NVRAM DATA UPLOAD/DOWNLOAD
Uploading NVRAM Data to an SD Card
Downloading NVRAM Data from an SD Card
6.2.7 PRINT JOB TO SD CARD
Overview
Procedure
6.2.8 SD CARD APPLICATION MOVE
Removing the SD Card Slot Cover
Restrictions and Precautions on the Use of SD Cards
Move Execute
Undo Exec
6.2.9 SMC REPORTS
Printing an SMC Report
Printing and SMC Report to SD Card
How Files are Named
6.2.10 SOFTWARE RESET
6.2.11 STAMP DATA DOWNLOAD
6.2.12 TEST PATTERN PRINTING
6.3 MAIN SP MODES
6.3.1 INSTALLATION
Main Machine Installation
Controller Option Installation
6.3.2 REPLACEMENT AND ADJUSTMENT
Address Book
CIS Replacement
Carriage Unit: Move Carriage Unit
Carriage Unit: Replacement
Controller Board Replacement
Cutter Blade, Cutter Unit Replacement
Debug Tools
DRESS Sensor Replacement
HDD Replacement
Ink Supply Unit Replacement
Left Ink Sump Replacement
Machine Information
Maintenance Unit: Replacement
NVRAM Upload/Download
PM Part Call Alarm
Print Head Replacement
Right Ink Sump Replacement
Self Diagnostic
SMC Print Report
SMC Report Print to SD Card
Software Reset
Stamp Data Download
Test Patterns
Touch Screen Calibration

7. TROUBLESHOOTING
7.1 SERVICE CALL CONDITIONS
7.2 SC100: SCANNING
7.3 SC200: IMAGE WRITING
7.4 SC300: NOT USED
7.5 SC400: DRESS SENSOR
7.6 SC500: PAPER FEED, TRANSPORT
7.7 SC600: COMMUNICATION
7.8 SC700: NOT USED
7.9 SC800: FIRMWARE
7.10 SC900: SOFTWARE
7.11 PRINTING PROBLEMS
7.11.1 BEFORE YOU BEGIN
7.11.2 WHITE LINES, HORIZONTAL BANDING
Print heads clogged
Other Measures
7.11.3 HORIZONTAL LINES IN MARGINS
7.11.4 WHITE, COLOR VERTICAL BANDING
Print Head Out of Position, Horizontal Encoder Strip Problem
7.11.5 OVERALL POOR IMAGE QUALITY
Gap Adjustment
Print heads clogged
Paper Feed Faulty
Horizontal Encoder Strip
7.11.6 TEXT SHIFTED OUT OF POSITION
Obstructed, Faulty Paper Feed
7.11.7 INK SCATTER
Gap Adjustment
Print heads clogged
Faulty Maintenance Unit, Carriage Unit
7.11.8 MIXED COLORS
Print heads clogged
Faulty Maintenance Unit
7.11.9 IMAGE ABRADED, PAPER TORN, INK RUNNING
Gap Adjustment
Paper Feed Obstruction
Faulty Carriage Unit
7.11.10 COLOR DENSITY TOO LIGHT
Printer Driver Settings
7.11.11 PART OF IMAGE MISSING, TEXT MISALIGNED
Printer Driver Settings
Faulty Controller
7.11.12 IMAGE SKEWED ON PAPER
Obstructed Paper Feed
7.11.13 BOLDED TEXT DOES NOT APPEAR BOLD IN PRINTOUT
Printer Driver Settings
7.12 SCANNING PROBLEMS
7.12.1 FLOW CHART
7.12.2 SCANNING TROUBLESHOOTING
7.13 JAM CODE TABLES
7.13.1 OVERVIEW
7.13.2 SCANNER ORIGINAL JAMS
7.13.3 PRINTER PAPER JAMS
7.14 ELECTRICAL COMPONENTS
7.14.1 SCANNER UNIT
7.14.2 MAIN UNIT SENSORS, MOTORS
7.14.3 ROLL UNITS
7.14.4 INK SUPPLY
7.14.5 CARRIAGE UNIT
7.14.6 AROUND THE CARRIAGE UNIT
7.14.7 MAINTENANCE UNIT
7.14.8 BOARDS
7.15 FUSES
7.15.1 SCANNER UNIT
Operation Panel
SIB
7.15.2 MAIN BOARDS (REAR BOX)
GW +Controller Board
Mother Board
IPU
MCU
PSU
7.15.3 CARRIAGE UNIT
HRB

8. ENERGY AND PAPER SAVING
8.1 ENERGY SAVE
8.1.1 ENERGY SAVER MODES
8.1.2 TIMER SETTINGS
8.1.3 RETURN TO STAND-BY MODE
8.1.4 RECOMMENDATION
8.1.5 ENERGY SAVE EFFECTIVENESS

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Content for Parts List Manual 3D Representation:
Unit All
U001 EXTERIOR
U002 OPERATION
U003 SCANNER
U004 CARRIAGE
U005 MAINTENANCE RECOVERY SECTION
U006 PAPER REGISTRATION
U007 PAPER FEED
U008 INK SUPPLY SECTION
U009 PAPER EXIT
U010 ABSORB SECTION
U011 ELECTRICAL
U012 MAIN FRAME
ACCESSORIES
Exclusive Parts
Standard Parts
PM Part List
Design Change List