Ricoh SP330DN SP330SN SP330SFN SP3710DN SP3710SF (product code M0C3 M0C4 M0C5 M0C6 M0C7) Service Manual and Parts Catalog


Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual and parts catalog Ricoh SP330DN SP330SN SP330SFN SP3710DN SP3710SF (product code M0C3 M0C4 M0C5 M0C6 M0C7) contain clear instructions and procedures on how to fix the problems occurring in your equipment.
The information contained in this repair manual is necessary for the repair, but also prevention, resulting in a longer life of your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
Table of contents:

1. PRODUCT INFORMATION
1.1 MACHINE CODES AND PERIPHERALS CONFIGURATION
1.1.1 MAIN FRAME
1.1.2 OPTIONS

2. INSTALLATION
2.1 INSTALLATION REQUIREMENTS
2.1.1 ENVIRONMENT
2.1.2 MAIN MACHINE INSTALLATION
2.1.3 MOVING AND TRANSPORTING THE MACHINE
2.2 SETTINGS FOR @REMOTE SERVICE (FOR PRINTER MODELS)
2.3 SETTINGS FOR @REMOTE SERVICE (FOR MF MODELS)

3. PREVENTIVE MAINTENANCE
3.1 PREVENTIVE MAINTENANCE TABLES
3.2 IMAGE QUALITY STANDARDS
3.3 PAPER TRANSFER QUALITY STANDARDS

4. REPLACEMENT AND ADJUSTMENT
4.1 GENERAL CAUTIONS
4.2 EXTERIOR COVERS (PRINTER MODELS)
4.2.1 FRONT COVER
4.2.2 LEFT COVER
4.2.3 REAR COVER
4.2.4 RIGHT COVER
4.2.5 TOP COVER
4.2.6 OPERATION PANEL UNIT
4.3 EXTERIOR COVERS (MF MODELS)
4.3.1 FRONT COVER
4.3.2 LEFT COVER
4.3.3 REAR COVER
4.3.4 RIGHT COVER
4.3.5 TOP COVER
Fax models:
Models with No Fax:
4.4 SCANNER UNIT (ONLY MF MODELS)
4.4.1 SCANNER UNIT
4.4.2 OPERATION PANEL UNIT
Four-line LCD models:
Touch panel models:
4.5 ADF/ARDF UNIT (ONLY MF MODELS)
4.5.1 ADF UNIT (FOR FOUR-LINE LCD MODELS)
ADF Unit
Original Tray
ADF Pick-Up Roller
ADF Feed Roller
ADF Separation Pad
ADF Front Cover
ADF Rear Cover
ADF Motor
ADF Top Cover
Original Set Sensor
ADF Feed Sensor
4.5.2 ARDF UNIT (FOR TOUCH PANEL MODELS)
ARDF Unit
Original Tray
ARDF Pick-Up Roller, ARDF Feed Roller
ARDF Separation Pad
ARDF Front Cover
ARDF Rear Cover
ARDF Motor
ARDF Top Cover
Original Set Sensor
ARDF Feed Sensor
4.6 LASER UNIT
4.6.1 CAUTION DECAL LOCATIONS
4.6.2 LASER UNIT
4.6.3 LASER UNIT THERMISTOR
4.7 PAPER FEED
4.7.1 PAPER FEED ROLLER
4.7.2 FRICTION PAD
4.7.3 PAPER END SENSOR
4.7.4 BY-PASS FEED SOLENOID
4.7.5 BY-PASS FEED ROLLER
4.7.6 BY-PASS FEED ROLLER FRICTION PAD
4.7.7 BY-PASS FEED SENSOR
4.7.8 PAPER FEED CLUTCH
4.7.9 RELAY CLUTCH
4.7.10 REGISTRATION CLUTCH
4.7.11 REGISTRATION ROLLER
4.7.12 REGISTRATION SENSOR
4.8 IMAGE TRANSFER
4.8.1 TRANSFER ROLLER
4.8.2 TONER END SENSOR
4.8.3 QUENCHING LAMP
4.9 FUSING AND EXIT
4.9.1 FUSING UNIT
4.9.2 FUSING UPPER COVER
4.9.3 THERMOSTAT
4.9.4 FUSING THERMISTOR
4.9.5 FUSING LAMP
4.9.6 HOT ROLLER STRIPPER PAWLS
4.9.7 PAPER EXIT SENSOR
4.10 DUPLEX
4.10.1 DUPLEX SENSOR
4.11 DRIVE
4.11.1 MAIN MOTOR
4.11.2 DRIVE UNIT
4.11.3 DUPLEX MOTOR
4.12 ELECTRICAL COMPONENTS
4.12.1 MAIN BOARD
Main Board (Printer Models)
Main Board (MF Four-line LCD Models)
Main Board (MF Touch Panel Models)
When Installing the New Main Board
4.12.2 PSU
4.12.3 HVP
4.12.4 COOLING FAN
4.12.5 ENVIRONMENT THERMISTOR
4.12.6 ID CHIP BOARD
4.12.7 FRONT COVER SWITCH, REAR COVER SWITCH
4.12.8 USB PORT (ONLY FOR MF MODELS)
4.12.9 FCU (ONLY FOR FAX MODELS)
4.12.10 SPEAKER (ONLY FOR FAX MODELS)
4.13 IMAGE ADJUSTMENT
4.13.1 REGISTRATION ADJUSTMENT
User Adjustment
Service Adjustment

5. SYSTEM MAINTENANCE
5.1 MAINTENANCE MODE (FOR FOUR-LINE LCD MODELS)
5.1.1 OVERVIEW
5.1.2 MENU LIST
Display Info
Engine Maintenance
Scan Maintenance (Only for MF Models)
Factory Default
CTL Maintenance
System Maintenance
@Remote
5.2 MAINTENANCE MODE (FOR TOUCH PANEL MODELS)
5.2.1 OVERVIEW
5.2.2 MENU LIST
Information Display
Engine Service Setting
Scanner Service Setting
Fax Service Setting
Print Reports
CTL SP
Factory Default
@Remote
5.3 SMART ORGANIZING MONITOR (SOM)
5.3.1 OVERVIEW
5.3.2 MENU LIST
Paper Input
Maintenance
System
IPv6
Network 1
Network 2
Network 3
Wireless
Printer
@Remote
SP Mode 1
SP Mode 2
SP Mode 3
SP Mode 4
5.4 FAX SERVICE TEST (ONLY FOR FAX MODELS)
5.4.1 FAX SERVICE TEST MENU
5.4.2 MENU LIST
5.5 REPORTS
5.5.1 TYPES OF REPORTS
5.5.2 TO PRINT THE REPORTS
5.5.3 REPORT EXAMPLES
5.5.4 TEST PAGE
To Print the Test Page
5.5.5 TEST PATTERN PRINTING
To Print the Test Pattern
5.6 UPDATING THE FIRMWARE
5.6.1 BEFORE UPDATING THE FIRMWARE
5.6.2 UPDATING THE MAIN FIRMWARE
Procedure
5.6.3 TROUBLESHOOTING
If Initialization Does Not End Following a Firmware Update
Firmware Update Tool Messages
Control Panel Display
Control Panel Indicator Patterns (Only for Four-line LCD Models)
5.7 CAPTURING THE DEBUG LOGS
5.7.1 OVERVIEW
Retrieving the Debug Logs
Debug Item List:

6. TROUBLESHOOTING
6.1 SELF-DIAGNOSTIC MODE
6.1.1 SELF-DIAGNOSTIC MODE AT POWER ON
6.2 SERVICE CALL
6.2.1 SERVICE CALL CONDITIONS
6.2.2 SC 2XX (LASER OPTICS ERRORS)
6.2.3 SC 4XX (IMAGE TRANSFER AND TRANSFER ERRORS)
6.2.4 SC 5XX (MOTOR AND FUSING ERRORS)
6.2.5 SC 6XX (COMMUNICATION AND OTHER ERRORS)
6.3 ERROR MESSAGES
6.3.1 OVERVIEW
6.3.2 ERROR MESSAGES
6.4 FAX ERROR CODES
6.4.1 FAX ERROR CODE STRUCTURE
6.4.2 FAX ERROR CODE TABLE
6.5 JAM DETECTION
6.5.1 PAPER JAM
6.5.2 ORIGINAL JAM (ADF/ARDF)
6.6 IMAGE QUALITY
6.6.1 PROBLEM AT REGULAR INTERVALS
6.7 OTHER PROBLEMS
6.7.1 DARK LINES IN HALFTONE AREAS AT 75MM INTERVALS
6.7.2 RECYCLED OR THIN PAPER IS SEVERELY CURLED AFTER PRINTING
6.7.3 WHEN FLUORESCENT/ LED LAMPS FLICKER (ONLY FOR 100V MODELS)
6.7.4 STAIN APPEARS IN THE RIGHT AND THE LEFT EDGES
6.7.5 POOR PRINTING (OFFSET)
6.7.6 WRINKLES APPEAR WHEN USING LIMP PAPER
6.7.7 LOW IMAGE DENSITY ON SOLID IMAGES
6.7.8 MOTTLED IMAGE ON SOLID IMAGES
6.7.9 TONER SCATTERED ON HORIZONTAL LINES

7. DETAILED DESCRIPTIONS
7.1 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS
7.1.1 PRINTER MODELS:
7.1.2 MF MODELS:
7.2 PRODUCT OVERVIEW
7.2.1 COMPONENT LAYOUT
7.2.2 PAPER PATH
7.2.3 DRIVE LAYOUT
7.2.4 COMPONENT LAYOUT (PRINTER MODELS)
Laser Exposure
Paper Feed
Fusing, Duplex, Paper Exit
Boards, Switches
7.2.5 COMPONENT LAYOUT (MF MODELS)
ADF, Scanner
Laser Exposure
Paper Feed
Fusing, Duplex, Paper Exit
Boards, Switches
7.3 ADF/ARDF (FOR MF MODELS)
7.3.1 OVERVIEW
ADF
ARDF
7.3.2 MECHANISM
ADF Paper Path
ARDF Paper Path
7.4 SCANNER (FOR MF MODELS)
7.4.1 OVERVIEW
7.4.2 MECHANISM
7.5 PRINTING PROCESS
7.5.1 OVERVIEW
7.6 LASER EXPOSURE
7.6.1 OVERVIEW
7.6.2 MECHANISM
7.7 PRINT CARTRIDGE (AIO)
7.7.1 OVERVIEW
7.7.2 MECHANISM
Drum Charge
Toner Supply and Development
Toner End Detection
7.8 PAPER FEED
7.8.1 OVERVIEW
7.8.2 MECHANISM
Paper Tray
By-pass Tray
7.9 IMAGE TRANSFER
7.9.1 OVERVIEW
7.9.2 MECHANISM
7.10 FUSING AND EXIT
7.10.1 OVERVIEW
7.10.2 MECHANISM
Fusing Drive
Parts Layout of the Fusing Unit
Envelope Lever
Fusing Temperature Control
Overheat Protection
Paper Exit
7.11 DUPLEX
7.11.1 OVERVIEW
7.11.2 MECHANISM
Duplex Printing Process
Printing Order
7.12 ELECTRICAL COMPONENTS
7.12.1 OVERVIEW
Block Diagram Printer Models
Block Diagram MF Models
Board Outline
7.13 ENERGY SAVE
7.13.1 ENERGY SAVER MODES
Timer Settings
Return to Stand-by Mode
Recommendation

& Parts Catalog.