Samsung MultiXpress M5370LX MultiXpress M4370LX MultiXpress M5360RX Service Manual


Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual Samsung MultiXpress M5370LX MultiXpress M4370LX MultiXpress M5360RX contain clear instructions and procedures on how to fix the problems occurring in your equipment.
The information contained in this repair manual is necessary for the repair, but also prevention, resulting in a longer life of your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
To see what contain, please read table of contents:

1. PRECAUTIONS
1.1. Safety warning
1.2. Caution for safety
1.2.1. Toxic material
1.2.2. Electric shock and fire safety precautions
1.2.3. Handling precautions
1.2.4. Assembly and Disassembly precautions
1.2.5. Disregarding this warning may cause bodily injury
1.3. ESD precautions
1.4. Caution for Data Loss

2. PRODUCT SPECIFICATIONS AND DESCRIPTION
2.1. Product Overview
2.2. Specifications
2.2.1. General Specification
2.2.2. Print Specification
2.2.3. Scan specification
2.2.4. Copy specification
2.2.5. Fax specification
2.2.6. Paper Handling specification
2.2.7. Software and Solution specification
2.2.8. Supplies
2.2.9. Maintenance Parts
2.2.10. Option
2.3. System Configuration
2.4. Feeding System
2.4.1. Feeding System Overview
2.4.2. Cassette
2.4.3. Pick-Up Unit
2.4.4. Registration Unit
2.4.5. MPF(Multi-Purpose Feeder) Unit
2.5. Image Creation
2.5.1. Printing process overview
2.5.2. Toner Cartridge
2.5.3. Imaging Unit
2.5.3.1. Developer Unit
2.5.4. Drum drive
2.6. Fuser unit
2.6.1. Fuser unit overview
2.6.2. Fuser unit drive
2.6.3. Fuser unit temperature control
2.7. Laser Scanning Unit (LSU)
2.7.1. LSU overview
2.7.2. Laser Scanning Optical path
2.7.3. Laser synchronizing detectors
2.8. Drive System
2.8.1. Drive Motors
2.8.2. Main Drive Unit
2.8.2.1. Main Drive (OPC_Regi._Pick-up_MP_Duplex)
2.8.2.2. Main Drive (Deve_Agitaitor_Toner Supply)
2.8.3. Fuser_Exit Drive
2.9. Scanner System
2.9.1. Scanner System overview
2.9.2. Scanning System Components
2.10. Dual Scan Document Feeder(DSDF) (M5370LX_M4370LX)
2.10.1. DSDF(Dual Scan Document Feeder) overview
2.10.2. Electrical parts location
2.10.3. DSDF Drive System
2.11. Reverse Automatic Document Feeder(RADF) (M5360RX)
2.11.1. RADF overview
2.11.2. Electrical parts location
2.11.3. RADF Drive System
2.12. Hardware Configuration
2.12.1. Main board
2.12.2. MSOK
2.12.3. Fax Joint PBA
2.12.4. Fax Card (Optional)
2.12.5. FDI (Optional)
2.12.6. OPE Hub PBA and OPE Joint Board
2.12.7. SMPS board
2.12.8. Fuser Drive Board (FDB)
2.12.9. HVPS board
2.12.10. Finisher PBA
2.12.11. SCF_HCF board
2.12.12. CRUM Joint PBA
2.12.13. Sub-Cassette PBA
2.12.14. CRUM PBA
2.12.15. Eraser PBA
2.12.16. Fuser CRUM PBA

3. DISASSEMBLY AND REASSEMBLY
3.1. Precautions when replacing parts
3.1.1. Precautions when assembling and disassembling
3.1.2. Precautions when handling PBA
3.1.3. Releasing Plastic Latches
3.2. Maintenance
3.2.1. Machine Cleaning for maintenance
3.2.1.1. Cleaning the DSDF white bar (M5370LX_M4370LX)
3.2.1.2. Cleaning the RADF white bar and Platen glass (M5360RX)
3.2.2. Replacing the maintenance part
3.2.2.1. Fuser Unit
3.2.2.2. Transfer Roller
3.2.2.3. Pick-Up_Reverse_Forward roller
3.2.2.4. MP pad and MP Unit
3.2.2.5. DSDF pick up roller Assy (M5370LX_M4370LX)
3.2.2.6. DSDF Reverse roller Assy (M5370LX_M4370LX)
3.2.2.7. SCF Pick-Up_Reverse_Forward roller
3.2.2.8. HCF Pick-Up_Reverse_Forward roller
3.2.2.9. RADF pick up roller Assy (M5360RX)
3.2.2.10. RADF friction pad Assy (M5360RX)
3.3. Replacing the main SVC part
3.3.1. Left Cover
3.3.2. Rear Cover
3.3.3. Front Cover
3.3.4. Fuser Drive Board (FDB)
3.3.5. HVPS board
3.3.6. SMPS board
3.3.7. Main Board
3.3.8. Hard Disk Drive(HDD)
3.3.9. Main Drive Unit
3.3.10. Fuser_Exit Drive Unit
3.3.11. Side Unit
3.3.11.1. Duplex Fan
3.3.11.2. Duplex Clutch
3.3.11.3. CTD sensor
3.3.12. Scanner
3.3.13. Exit Unit
3.3.13.1. Exit Sensor 1
3.3.13.2. Exit Sensor 2
3.3.14. LSU (Laser Scanning Unit)
3.3.15. Regi_Feed_Ready sensor
3.3.16. OPE Unit (M5370LX_M4370LX)
3.3.17. OPE Unit (M5360RX)
3.3.18. Platen Unit
3.3.18.1. Scan Upper
3.3.18.2. Scan Motor
3.3.18.3. Scan Joint Board
3.3.18.4. Cover Open Sensor
3.3.18.5. APS Sensor
3.3.19. DSDF (Dual Scan Document Feeder)(M5370LX_M4370LX)
3.3.19.1. DSDF Hinge
3.3.19.2. DSDF Cover
3.3.19.3. DSDF board
3.3.19.4. DSDF Stacker
3.3.19.5. DSDF COVER-OPEN
3.3.19.6. DSDF GUIDE-PICK UP ASSY
3.3.19.7. DSDF-EXIT UP
3.3.19.8. HOLDER-HARNESS
3.3.19.9. DSDF-CCDM
3.3.19.10. DSDF Drive
3.3.20. RADF (Reverse Automatic Document Feeder)(M5360RX)
3.3.20.1. RADF Hinge
3.3.20.2. RADF Cover
3.3.20.3. RADF board
3.3.20.4. RADF Stacker
3.3.20.5. RADF COVER-OPEN
3.3.20.6. RADF SUB CORE ASSY
3.3.20.7. COVER JAM ASSY
3.3.20.8. COVER PLATEN SUB ASSY
3.3.20.9. HOLDER-HARNESS
3.3.20.10. Duplex Motor Assy
3.3.20.11. RADF Motor Assy
3.3.20.12. Guide Pick Up Assy
3.3.20.13. Exit Assy
3.3.21. Card Reader or NFC Kit Installation
3.3.22. 1-Bin Finisher
3.3.23. Mail Box
3.3.24. 2-Bin Finisher

4. TROUBLESHOOTING
4.1. Control panel
4.1.1. Display screen and useful buttons
4.1.1.1. Menu navigation
4.1.1.2. Home Screen Overview
4.1.1.3. Customizing your home screen
4.1.1.4. Notification Bar
4.2. Understanding the LEDs
4.3. Updating Firmware
4.3.1. Updating from the Printer Control Panel
4.3.2. Updating from the Network
4.4. JAM removal
4.4.1. Clearing original document jams
4.4.2. Clearing paper jams
4.5. Service Mode
4.5.1. Entering the Service Mode
4.5.2. Service Mode Menu Tree
4.5.3. Information
4.5.3.1. General
4.5.3.2. Supply Status
4.5.3.3. Software Version
4.5.3.4. Service Hours
4.5.3.5. Fault Log
4.5.3.6. Print Reports
4.5.3.7. Export Reports
4.5.4. Maintenance Counts
4.5.4.1. Fault Count
4.5.4.2. Jam Count
4.5.4.3. Part Replacement Count
4.5.5. Diagnostics
4.5.5.1. Engine Diagnostics
4.5.5.2. Fax Diagnostics
4.5.5.3. Scanner Diagnostics
4.5.5.4. Adjustment
4.5.6. Service Functions
4.5.6.1. Main Memory Clear
4.5.6.2. Hard Disk Maintenance
4.5.6.3. Debug Log
4.5.6.4. Capture Log
4.5.6.5. Network Packet Capture
4.5.6.6. System Recovery
4.5.6.7. Clear System Cache
4.5.6.8. Hibernation
4.5.6.9. Paper Low Warning Message
4.5.6.10. Part Replacement Alert
4.5.6.11. FDI
4.5.6.12. EIUL (End of Image Unit Life)
4.5.6.13. SFE (Special Feature Enablement)
4.5.6.14. Dealer ID
4.5.6.15. Envelope Rotate
4.6. Error Code and Troubleshooting
4.6.1. Ax-xxxx type error code
4.6.2. Cx-xxxx type error code
4.6.3. H1-xxxx type (Optional Cassette) error code
4.6.4. H2-xxxx type (Finisher) error code
4.6.5. Mx-xxxx type error code
4.6.6. Sx-xxxx type error code
4.6.7. U1-xxxx type (Fuser) error code
4.6.8. U2-xxxx type (LSU) error code
4.6.9. U3-xxxx type(DSDF) error code
4.6.10. U3-xxxx type(RADF) error code
4.7. Image quality problem
4.8. Other problems

5. SYSTEM DIAGRAM
6. REFERENCE INFORMATION
6.1. Tools for Troubleshooting
6.2. Glossary
6.3. The Sample Pattern for the Test
6.4. Model Name and Code
6.5. Document Revision List

Samsung MultiXpress M5370 MultiXpress M4370 series SL-M5370LX SL-M4370LX SLM5370LX SLM4370LX