Xerox Phaser 6300 Phaser 6350 Phaser 6360 Service Manual and Parts List Manual


Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present manual Xerox Phaser 6300 Phaser 6350 Phaser 6360 contain clear instructions and procedures on how to fix the problems occurring in your equipment.
The information contained in this repair manual is necessary for the repair, but also prevention, resulting in a longer life of your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
To see what contain, please read table of contents:

Service Terms
Symbols Marked on the Product
Power Safety Precautions
Electrostatic Discharge (ESD) Precautions
Service Safety Summary
Regulatory Specifications
Manual Organization

1. GENERAL INFORMATION
Printer Introduction and Overview
Printer Configurations
Metered Printing
Parts of the Printer
Control Panel
Rear Panel
Image Processor Board
Printer Options
Hard Drive
Additional Memory
Configuration Card
550-Sheet Feeder
1100-Sheet Feeder
Maintenance Items
Consumables
Consumable Life Counter Behavior
Specifications
Memory Specifications
Electrical Specifications
Physical Dimensions and Clearances
Functional Specifications
Image Specifications
Imaging Unit Cleaning Cycle Intervals
Environmental Specifications
First Print Output Time
Media and Tray Specifications

2. THEORY OF OPERATION
Phaser 6300/6350/6360 Operational Overview
Summary of the Printing Process
Print-Quality Modes
Printer Controls
Paper Size Control
Selective Control; Paper Pick
Laser Light Intensity Control
Process Control
LED Light Density CTD (ADC) Control Sensor
Color Registration Control
Transfer Roller Control
Toner Control
Fuser Control
Paper Path of the Printer
Paper Path Route
Sensors
Sensor Types
Sensors in the Paper Path
Print Engine Assemblies
Drive Assemblies
Registration Roller Assembly
Chute Assembly In
Chute Assembly Out
Transfer Roller and Fuser
Tray 1 (MPT)
Tray 2
Tray 2 Paper Pick Assembly
Xerographics
Toner Cartridge Holder Assembly
Electrical
1100-Sheet Feeder Assemblies
Paper Pick Assemblies
Electrical
Drive
Drive Gears
550-Sheet Feeder Assemblies
Tray 3 Feeder
Electrical
Drive
Drive Gears

3. ERROR MESSAGES AND CODES
Introduction
Accessing Fault History
Status Page
Service Usage Profile
Servicing Instructions
Messages, Codes, and Procedures
Error Message Abbreviations
Error Message Summary
Using the Troubleshooting Procedures
Measurement Techniques
Jam Error Procedures
Jam at Fuser: Jam F
Jam at Duplex: Jam D
Jam at Registration Roller: Jam RR
Misfeed at Tray 1 (MPT): Jam T1
Misfeed at Tray 2: Jam T2
Misfeed at Tray 3: Jam T3
Misfeed at Tray 4: Jam T4
Misfeed at Tray 5: Jam T5
Door and Cover Error Procedures
Close Front Door
Consumable/Routine Maintenance Procedures
Install or Reseat Imaging Unit
Replace Imaging Unit or
Imaging Unit Is Near End of Life
Install or Reseat Transfer Roller
Replace Transfer Roller or
Transfer Roller Is at End of Life
Install or Reseat Fuser
Replace Fuser
Install or Lock [Y] [M] [C] [K] Toner Cartridge
Replace [Y] [M] [C] [K] Toner Cartridge or
[Y] [M] [C] [K] Toner Is Low
Dusty Density Sensor
Remove Ribbon from [Y] [M] [C] [K] Toner Cartridge
Tray 2 Paper Is Low
Tray [3] [4] [5] Paper Is Low
Replace Non-Xerox [Y] [M] [C] [K] Toner Cartridge
Non-Phaser 6300/6350/6360 Fuser
Replace Maintenance Kit
Non-Xerox Imaging Unit
Metered Toner Is not Enabled
Tray and Media Errors
Insert Tray [2] or Tray [2] Missing
Insert Tray [3] [4] [5] or Tray [3] [4] [5] Missing
Out of Paper; Load Tray 1 (MPT) with [size] [type]
Out of Paper; Load Tray [2][3][4][5] with [size][type]
Output Tray Is Full, Unload Paper
Media Mismatch Errors
Wrong Paper Size or Paper Not Availabe; Load Tray 1 (MPT) with [size][type]
Wrong Paper Size or Paper Not Availabe; Load Tray 2 with [size][type]
Wrong Paper Size or Paper Not Availabe; Load Tray [3][4][5] with [size][type]
Configuration Errors
Invalid or Missing Configuration Card
Duplicate IP Address Detected
Unsupported Configuration
Fatal Error Procedures
Laser Failure
Density Sensor Failure
Fuser Failure
Fuser Failure
Fuser Failure
Fuser Fan Failure
Rear Fan Failure
LVPS Fan Failure
Fan Failure
Fuser Firmware Failure
Engine Firmware Failure
Engine Firmware Failure
Engine NVRAM Failure
[Y] [M] [C] [K] Toner Cartridge Failure
Environmental Sensor Failure
Fuser Motor Failure
Developer Motor Failure
Main Motor Failure
Motor Failure
Disk Failure
Image Density Failure

4. GENERAL TROUBLESHOOTING
Introduction
System Startup
Power On Self Test (POST)
POST Soft Fault Messages
POST Hard Fault Messages
Fault Isolation
Service Diagnostics
Using Service Diagnostics
Service Diagnostics Controls
Service Diagnostics Utilities
Status
Test Prints
Diagnostic Fault History
Control Panel Troubleshooting
No Control Panel Display after Power Is Turned On
Control Panel LED Is On, Control Panel Display Is Blank
Inoperable Printer Troubleshooting
Engine Power-Up Sequence
Printer Continually Displays Warming Up
Printer Continually Displays Install or Reseat Imaging Unit
Printer Displays Reseat Contoller Board
Printer Does Not Come to a Ready State
Paper Size Switch Assembly
Power Supply
AC Power Supply Troubleshooting
DC Power Supply Troubleshooting
RAM Memory Fault Isolation
Media Jams and the Paper Path
Media-Based Problems
Multiple-Sheet Pick
Mis-Pick
Skewed Image
Damaged Prints
Wrinkled Envelopes
Fuser Jams
Exit Jams
Operating System and Application Problems
Macintosh Printing Problems
Windows Printing Problems
Network Problems
Network Diagnostics
Network Logging
USB Port Testing

5. PRINT-QUALITY TROUBLESHOOTING
Print-Quality Problems Overview
Defects Associated with Specific Printer Components
Test Prints
Test Print 1: CMYK Sample Page
Test Print 2: RGB Test Print
Test Print 3: Test Patterns
600 x 600 Test Print
Engine Test Print
Print-Quality Troubleshooting
Light Prints
Light Print in Only One Color
Blank Prints
Black Prints with White Margin Border
Solid Dark or Dirty Prints, No Border
Horizontal Bands, Voids Or Streaks in Any or All Colors
Vertical Bands, Voids or Streaks in Any or All Colors
Repeating and/or Random Spots
Background Contamination
Residual Image, Ghosting or Hot Offset
Incomplete Fusing or Cold Offset
Mis-Registration, Color Layers Not Correctly Registered
Dirty Vertical Streaks on the Edges of the Page
Repeating Defect on Right Side of Page at 34 MM Intervals

6. ADJUSTMENTS AND CALIBRATIONS
Calibrations
Color Calibration
Margin Calibration
Adjustments
Vertical and Horizontal Color Registration
Resetting NVRAM
Restore Factory Registration Settings (6300/6350 Only)
Restore Factory Color Settings
Restore Previous Color Settings
Restore Factory Margins Settings
Resetting Connection Setup Defaults
Resetting Paper Handling Defaults (6300/6350 Only)
Resetting PostScript Setup Defaults (6300/6350 Only)
Resetting PCL Setup Values to Default (6300/6350 Only)
Resetting Control Panel Setup Values to Default (6300/6350 Only)
Resetting Printer Controls Values to Default (6300/6350 Only)
Resetting All Printer Defaults (PostScript NVRAM)
Developer Assembly Life Count Resets
Maintenance Kit Life Count Resets
Service Diagnostics NVRAM Utilities
Postscript NVRAM Reset
Engine Control Board NVRAM Save/Restore
Toner Install Dates
Toner CRUM Check
CRU Life Reset
CRU Life Read

7. CLEANING AND MAINTENANCE
Service Maintenance Procedures
Cleaning
Cleaning the Imaging Unit
Cleaning the Developer Assemblies
Cleaning the Laser Windows
Maintenance
RIP (Repair, Inspect, and Prevent) Procedures
Long-Life Maintenance Kit Installation

8. SERVICE PARTS DISASSEMBLY
Overview
6360 Parts Differences
Standard Orientation of the Printer
Preparation
Notations in the Disassembly Text
Fastener Types
Maintenance Items and Consumables
Transfer Roller Removal
Imaging Unit Removal
Fuser Removal
Toner Cartridge Removal
Print Engine Disassembly
Covers
Top Main Cover (PL1.1.4)
Front Cover (PL1.1.6)
Control Panel (PL1.1.5)
Right Side Cover (PL1.1.20)
Left Side Cover (PL1.1.30)
Door C (PL1.1.8)
Rear Cover (PL1.1.17)
Right Front Cover (PL1.1.22)
Left Front Cover (PL1.1.28)
Front Feeder Frame Cover (PL3.1.1)
Universal Tray
Retard Assembly (PL2.1.12)
Paper Feeder
Feeder Chute (PL3.1.2)
Tray Rear Cover (PL3.1.3)
Printer Chassis
Paper Size Switch Assembly (PL3.2.24)
Option Feeder Harness (PL3.2.11)
Paper Pick Assembly (PL3.3.1)
No Paper Sensor (PL3.3.7)
Low Paper Sensor (PL3.3.7)
Upper Chute (PL3.3.15)
Low Paper Sensor Actuator (PL3.3.14)
Feed Roller (PL3.3.18)
No Paper Sensor Actuator (PL3.3.20)
Retard and Registration
Registration Chute (PL4.1.5)
Registration Sensor Actuator (PL4.1.1)
Registration Sensor (PL4.1.3)
Retard Holder Assembly (PL4.1.16)
Registration Roller Assembly (PL4.2.1)
Tray 1 (MPT)
Tray 1 (MPT) (PL1.1.23)
Tray 1 (MPT) Cover (PL1.1.27)
Tray 1 (MPT) Feed Solenoid (PL5.3.9)
Tray 1 (MPT) No Paper Sensor and Actuator (PL5.3.14)
Tray 1 (MPT) Feed Roller (PL5.3.20)
Chute Assemblies
Full Stack Sensor (PL5.4.1)
Full Stack Actuator (PL5.4.2)
Duplex Jam Sensor (PL5.4.1) and Actuator (PL5.4.13)
Duplex Motor (PL5.4.5)
Chute Assembly In (PL5.2.1)
Chute Assembly Out (PL5.3.1)
Xerographics
Fuser Fan (PL5.3.31)
Fuser (PL5.1.1)
Fuser Exit Sensor Actuator (PL5.1.2)
Fuser Lock Lever (PL5.2.2)
Transfer Roller (PL5.1.4)
CTD (ADC) Sensor (PL5.2.19)
Toner Full Sensor (PL5.2.20)
Laser Unit (PL6.1.2)
Housing Assembly Bias (PL6.1.7)
Development
Developer Frame Assembly (PL7.1.1)
CRUM Connector (PL7.1.4)
Developer Assembly (PL7.1.1720)
CRUM Reader (PL7.2.12)
Toner Cartridge Holder (PL7.2.14)
No Toner Sensor (Y), (M), and (C) (PL7.2.5)
No Toner Sensor (K) (PL7.2.5)
Toner CTG-IN Actuator and Switch Bracket (PL7.2.7)
Toner Cartridge Holder Assembly
Drive
Developer Drive Assembly (PL8.1.1)
Main Drive Assembly (PL8.1.2)
Fuser Drive Assembly (PL5.2.25)
Electrical
Image Processor Board (PL9.1.3)
LVPS (PL9.1.4)
Interlock Switch (PL9.1.11)
Rear Fan (PL1.1.19)
LVPS Fan (PL1.1.31)
EEPROM Board (PL9.1.12)
Engine Control Board (PL9.1.16)
Temperature/Humidity Sensor (PL9.1.20)
HVPS (PL9.1.21)
Optional 1100-Sheet Feeder Disassembly
Docking (PL12.1.1)
Front Covers (PL12.1.6)
Left Cover (PL12.1.2)
Right Cover (PL12.1.3)
Foot (PL12.1.10)
Feeder Chute (PL12.2.7)
Left Feeder Assemblies (PL12.2.1)
Right Feeder Assemblies (PL12.2.4)
Paper Size Switch (PL12.2.6)
OPTFDR 2 Harness (PL12.3.1)
Circuit Board HCF (PL12.3.3)
Drive Assembly (PL12.3.9)
Paper Pick Assembly HCF T1 (PL12.4.1)
Paper Pick Assembly HCF T2 (PL12.5.1)
No Paper Sensor (PL12.5.7)
Low Paper Sensor (PL12.5.7)
Low Paper Sensor Actuator (PL12.5.14)
Feed Rollers (PL12.4.19)
No Paper Sensor Actuator (PL12.5.20)
Retard Roller Assembly (PL12.6.13)
Optional 550-Sheet Feeder Disassembly
Docking (PL11.1.1)
Right Cover (PL11.1.11)
Left Cover (PL11.1.7)
OPTFDR 1 Harness (PL11.1.6)
Circuit Board LTA (PL11.1.10)
OPTPLG 2 Harness (PL11.1.13)
Paper Size Switch (PL11.2.6)
Paper Pick Assembly (PL11.3.1)
No Paper Sensor (PL11.3.7)
Low Paper Sensor (PL11.3.7)
Drive Assembly (PL11.3.15)
Low Paper Sensor Actuator (PL11.3.16)
Feed Rollers (PL11.3.20)
No Paper Sensor Actuator (PL11.3.22)
Retard Roller Assembly (PL11.4.12)

9. PARTS LIST
Serial Number Format
Using the Parts List
Print Engine Parts
Optional 550-Sheet Feeder
Optional 1100-Sheet Feeder
Xerox Supplies and Accessories
Service Kits
Feed Roller Kit
Spring Kit
Sensor Acutator Kit
Long-Life Maintenance Kit
Hardware Kit
Chute Assembly Gear Kit
Harness Kit

10 WIRING DIAGRAMS
Plug/Jack Locator Diagrams
Print Engine Plug/Jack Designators
Print Engine Plug/Jack Locators
1100-Sheet Feeder Plug/Jack Designators
1100-Sheet Feeder Plug/Jack Locator
550-Sheet Feeder Plug/Jack Designators
550-Sheet Feeder Plug/Jack Locator
Wiring Diagrams
Notations Used in Wiring Diagrams
Print Engine Wiring Diagrams
Print Engine General Wiring (1/2)
Print Engine General Wiring (2/2)
Power
Tray 2
Drive Section
Developer (1/2)
Developer (2/2)
Fuser
Laser Unit
Xerographics (1/2)
Xerographics (2/2)
Paper Feed
Image Processor Board
Control Panel
1100-Sheet Feeder Wiring Diagrams
1100-Sheet Feeder General Wiring
Drive
Upper Tray
Lower Tray
550-Sheet Feeder Wiring Diagrams
550-Sheet Feeder General Wiring
Drive
Tray
Reference
Phaser 6300/6350 Menu Map
Phaser 6360 Menu Map
Printer Status Codes
6300/6350 Service Diagnostics Menu Map
6360 Service Diagnostics Menu Map
Service Diagnostics Tests
Mode Select Port
Obtaining Serial Back Channel Traces
Preparing the Printer for Shipment
INDEX

Number of pages: 564.