Accurate and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present service manual and parts catalog Xerox WorkCentre 6015 Phaser 6000/6010 contain clear instructions and procedures on how to fix the problems occurring in your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
Table of contents:
About this Service Manual
Manual Organization
Symbols Marked on the Product
Power Safety Precautions
Electrostatic Discharge (ESD) Precautions
Service Safety Summary
Regulatory
1. GENERAL INFORMATION
Printer Overview
Technical Support Information
Printer Configurations
Parts of the Printer
Front and Side View
Rear View
Control Panel
Consumables
Specifications
Printer Specifications
Copy Specifications
Scanning Specifications
Fax Specifications (WorkCentre 6015N/NI Color MFP)
Environmental Specifications
Electrical Specifications
Image Specifications
Operating Modes
First Print Output Time
First Copy Output Time (WorkCentre 6015 MFP)
Physical Dimensions and Clearances
Mounting Surface Specifications
Media and Tray Specifications
2. THEORY OF OPERATION
Print Process Overview
Print Process
Xerograhic Components
Fusing
Media Handling
Media Path
Media Path Components
Feeding from the Main Tray
Feeding from the Bypass Tray
Feeding in Registration Section
Transfer/Fusing/Exit
Major Printer Components
Sensors
Main Paper Tray
Paper Feeder
Registration Assembly
Process Control Sensors
LED Print Head
Toner Cartridge
Xerographic Assembly
Fuser & Exit
Drive Assemblies
Electrical
Scanner
Automatic Document Feeder (ADF)
Fax
Operation Modes / Consumables
Operation Modes
Replacement Timing of Consumables Parts
Control
Process Control
Color Registration Control
Fuser Control
Main Drive Assembly
Paper Feed Drive Flow
Full Color Mode Development Drive Flow
B/W Mode Development Drive Flow
Drum, Belt Drive, and Excess Toner Collecting Drive Flow
Toner Dispenser (Y, M, C, K) Drive Flow
3 ERROR MESSAGES AND CODES
Introduction
Printing the Error History Report
Printing the Error History Report at the WorkCentre 6015 MFP Control Panel
Printing the Error History Report at the Phaser 6010N Control Panel
Printing the Error History Report at the Phaser 6000B Control Panel
Printing the Error History Report with the Printer Settings Utility
Error History Report
Servicing Instructions
Messages, Codes, and Procedures
Error Messages Abbreviations
Phaser 6010N and WorkCentre 6015 MFP Errors
Phaser 6000B Errors
Error Code Troubleshooting
ADF Jam
ADF Cover Open
Main Motor Failure
Fuser Error
IP Check Fail
Fax Checksum Error
DRAM Memory Allocation Error
Firmware Errors
E-mail Error
Checksum Error
NVRAM Checksum Error
Download Errors
Download Error
PJL Request Error
Memory Overflow
Decode Error
PDL Error
E-mail Errors
USB Memory Removal Error
Invalid Job
Wireless Error
Collate Full
USB Host Error
Mail Size Limits Error, PCScan Time Out, Memory Full
Report File Open/Close Error
Wireless Error
Scanner Calibration Failure
Firmware Error 024-340
Download Error
MCU Comm Error
Paper Size Mismatch
No Suitable Paper
USB Memory Full/USB Memory Write Error
USB Memory Write Protect Error / File Path Limit Error
Scan Communication Fail
IPv6 Duplicate
IPv4 Duplicate
SMB Error
SMB Connection Error
FTP Connection Error
FTP Error
FTP Error
Memory Error
Fax Errors
Memory Full Fax Job Failure
Fax Busy / No Dial Tone
Communication Error
RX Communication Errors
NVRAM Error
Motor Error
Fan Motor Failure
Deve Mode Change Failure
LPH Failure
Carriage Motor Error
Scanner Motor Error
Copy Limit
Waiting for Continue Key to be Pressed After Reloading Paper
Misfeed Jam
Paper Remain at Regi
Reg Off Jam
Exit On Jam
Exit Off Jam/Exit Off Early Jam
Rear Cover Open
Exit Jam
Registration Jam
XERO Near Life
Check Unit ADC Sensor
ADC Sensor Error
ENV Sensor Error
X CRU Near Life
X Toner Low Density
X CRU Life Over
X Toner Comm Fail
CRUM ID Error, X CRU Detached
Insert Print Cartridge
ESS Error
Fax Board Modem Error
ASIC Failure
On Board Network Fatal Error
System USB Port Error
System Restart
XERO Life Over
Custom Toner Mode
4. TROUBLESHOOTING
Introduction
Troubleshooting Overview
Initial Actions
Display Problems
Printing Problems
Copy Problems
Scanning Problems
Fax Problems
Media-Based Problems
Using Phaser 6010N and WorkCentre 6015 MFP Service Diagnostics
Using Service Diagnostics
Entering Service Diagnostics Mode
Exiting Service Diagnostics Mode
Phaser 6010N Service Diagnostics
Service Diagnostics Menu Map
Phaser 6010N Diagnostic Test Descriptions
Phaser 6010N Sensor Test Procedures
Phaser 6010N Motor Test Procedures
WorkCentre 6015 MFP Service Diagnostics
WorkCentre 6015 MFP Service Diagnostics Menu Map
WorkCentre 6015 MFP Diagnostic Test Descriptions
WorkCentre 6015 MFP Print Engine Test Procedures
WorkCentre 6015 MFP Sensor Test Procedures
WorkCentre 6015 MFP Motor Test Procedures
WorkCentre 6015 MFP Fax/Scanner Diagnostic Test Descriptions
WorkCentre 6015 MFP Fax/Scanner Diagnostic Test Procedures
Control Panel Troubleshooting
Printer Does not Come to a “Ready” State
Ready LED is On, Display is Blank
Control Panel has Failed
Abnormal Noises
Electrical Noise
Power Supply Troubleshooting
AC Power Troubleshooting
DC Power Troubleshooting
5. IMAGE QUALITY
Image Quality Overview
Defects Associated with Specific Printer Components
Repeating Defects
Checklist Before Troubleshooting Print-Quality
Check Printer Condition
Symptom Checklist
Print-Quality Troubleshooting
Print-Quality Defect Definitions
Light or Undertone Print
Blank Print
Black Print
Toner Smears
Random Spots
Streaks
Pitched Color Dots
Vertical Blank Lines
Residual Image or Ghosting
Jagged Characters
Horizontal Band, Voids, or Streaks
Auger Mark
Damaged Media
Image Not Centered
Color Registration
Skew
Unfused Image
Hunting
Incorrect Magnification
Test Prints
WorkCentre 6015 MFP Test Prints
Phaser 6000/6010 Test Prints
Image Specifications
Specification Chart
Skew
Parallelism
Linearity
Perpendicularity
Magnification Error
Registration
Guaranteed Print Areas
6. ADJUSTMENT AND CALIBRATION
Color Registration
Performing Automatic Color Registration
Phaser 6000/6010 Color Registration With the Printer Setting Utility
Adjusting the Bias Transfer Roller
Adjusting the WorkCentre 6015 MFP Bias Transfer Roller
Adjusting the Phaser 6000/6010 Bias Transfer Roller
Refreshing the Bias Transfer Roller
Adjusting the Fuser
Adjusting the WorkCentre 6015 MFP Fuser
Adjusting the Phaser 6000/6010 Fuser
Adjusting Altitude
WorkCentre 6015 MFP Altitude Adjustment
Phaser 6000/6010 Altitude Adjustment
Scanner Adjustment
7. CLEANING AND MAINTENANCE
Service Maintenance
Recommended Tools
Cleaning
Cleaning the LED Windows
Cleaning the Color Toner Density Sensors
Cleaning the Document Glass
Maintenance
Moving the Printer
8 Service Parts Disassembly
Overview
Standard Orientation of the Printer
Preparation
Notations in the Disassembly Text
Fastener Types
Consumables
Removing Toner Cartridges
Phaser 6000/6010 Printer Covers
Phaser 6000/6010 Main Paper Tray Cover
Phaser 6000/6010 Front Cover
Phaser 6000/6010 Left Side Cover
Phaser 6000/6010 Top Cover Assembly
Phaser 6000/6010 Output Tray Extension
Phaser 6000/6010 Rear Door
Transfer Roller
Phaser 6000/6010 Rear Cover
Phaser 6000/6010 Rear Cover Interlock Switch
Phaser 6000/6010 Toner Door
Phaser 6000/6010 Hinge Cover
Phaser 6000/6010 Top Rear Cover
Phaser 6000/6010 Inner Top Cover
WorkCentre 6015 MFP Covers
WorkCentre 6015 MFP Top Cover
WorkCentre 6015 MFP Rear Door
WorkCentre 6015 MFP Rear Cover
WorkCentre 6015 MFP Rear Interlock Switch
WorkCentre 6015 MFP Toner Door
WorkCentre 6015 MFP Hinge Cover
WorkCentre 6015 MFP Main Paper Tray Cover
WorkCentre 6015 MFP Left Side Cover
WorkCentre 6015 MFP Output Tray Extension
WorkCentre 6015 MFP Left and Right Scanner Arms
WorkCentre 6015 MFP Front Cover
IIT Procedures
WorkCentre 6015 MFP Scanner Assembly
WorkCentre 6015 MFP ADF Assembly
WorkCentre 6015 MFP ADF Cover
WorkCentre 6015 MFP ADF Separator Pad
WorkCentre 6015 MFP ADF Input Tray
Paper Feeder
Main Tray Extension
Bypass Tray Cover/Dust Cover
Paper Guide
Left and Right Feed Roller Cam/Feed Roller
Separator Pad Assembly and Spring
Left/Right Follower, Arm, and Spring
No Paper Spring Actuator, No Paper Actuator, No Paper Cover
No Paper Sensor
Registration Pinch Roller
Registration Roller
Main Paper Tray Chute
Registration Sensor
Registration Clutch
Registration Actuator
Xerographics
Xerographics Assembly
Toner Dispenser
Idler 34 Gear, Oneway Clutch Assembly, and Idler 23 Gear
Toner Motor
Connector Cover
Cleaner Assembly
Fuser
Drive
Main Drive Assembly
Drive Gears F3 and PH3
Feed Drive Assembly
Developer Drive Assembly
Feed Solenoid
Electrical
Phaser 6000/6010 Control Panel
Wi-Fi Assembly
WorkCentre 6015 MFP Control Panel
Fan
LED Driver Board and Harness
LED/MCU Cable
Image Processor Board
Front USB Board
Fax Board
LVPS
MCU Board
HVPS
Image Processor Harness
9. PARTS LIST
Serial Number Format
Phaser 6000/6010 Serial Number Format
Using the Parts List
Print Engine Parts
Parts List 1.1 Phaser 6000/6010 Covers
Parts List 1.1 WorkCentre 6015 MFP Covers
Parts List 2.1 Feeder (1/3)
Parts List 2.2 Feeder (2/3)
Parts List 2.3 Feeder (3/3)
Parts List 3.1 Xerographics (1/3)
Parts List 3.2 Xerographics (2/3)
Parts List 3.3 Xerographics (3/3)
Parts List 4.1 Toner Dispense
Parts List 5.1 Fuser
Parts List 6.1 Drive
Parts List 7.1 Phaser 6000/6010 Electrical (1/2)
Parts List 7.2 Phaser 6000/6010 Electrical (2/2)
Parts List 7.1 WorkCentre 6015 MFP Electrical (1/2)
Parts List 7.2 WorkCentre 6015 MFP Electrical (2/2)
Parts List 8.1 WorkCentre 6015N/NI MFP Scanner
Parts List 9.1 WorkCentre 6015B MFP Scanner
Xerox Supplies and Accessories
Service Kits
10. WIRING
Wiring Diagrams
Notations Used in the Wiring Diagrams
Phaser 6000/6010 Printer Plug/Jack Designations
Phaser 6000/6010 Plug and Jack Locator Diagrams
Map 1 – Phaser 6000/6010
Map 2 – Phaser 6000/6010
Map 3 – Phaser 6000/6010
Phaser 6000/6010 Wiring Diagrams
Phaser 6000/6010 System Wiring
Phaser 6000/6010 LVPS
Phaser 6000/6010 Feeder
Phaser 6000/6010 Drive
Phaser 6000/6010 Xerographics
Phaser 6000/6010 HVPS
Phaser 6000/6010 Developer
Phaser 6000/6010 Fuser
Phaser 6000/6010 Image Processor Board
WorkCentre 6015 MFP Printer Plug/Jack Designations
WorkCentre 6015 MFP Plug and Jack Locator Diagrams
Map 1 – WorkCentre 6015 MFP
Map 2 – WorkCentre 6015 MFP
Map 3 – WorkCentre 6015 MFP
WorkCentre 6015 MFP Wiring Diagrams
WorkCentre 6015 MFP System Wiring
WorkCentre 6015 MFP LVPS
WorkCentre 6015 MFP Feeder
WorkCentre 6015 MFP Drive
WorkCentre 6015 MFP Xerographics
WorkCentre 6015 MFP HVPS
WorkCentre 6015 MFP Developer
WorkCentre 6015 MFP Fuser
WorkCentre 6015 MFP Image Processor Board
WorkCentre 6015 MFP Scanner
A. REFERENCE
WorkCentre 6015 MFP Menu Map
Phaser 6010N Menu Map
Using the CE Diags Tool Software
CE Diags Tool
Starting the CE Diags Tool
CE Diags Screen
CE Diags Menu Tree
Diag Types and Test Contents
Acronyms and Abbreviations.
Xerox Phaser 6000 6010 WorkCentre6015 Phaser6000 Phaser6010 WC6015 WC-6015 WorkCentre-6015