Xerox WorkCentre C2424 Service Manual and Parts List Manual


Accurate, clear and concise text, combined with detailed illustrations, lists of error code, instruction and diagrams, guide you through procedure of repair, remediate, maintenance and adjustments your copier, printer or scanner.
Present manual Xerox WorkCentre C2424 contain clear instructions and procedures on how to fix the problems occurring in your equipment.
The information contained in this repair manual is necessary for the repair, but also prevention, resulting in a longer life of your equipment.
Format of the manual: PDF, makes it easy to navigate, instant download and print. English language.
To see what contain, please read table of contents:

1. GENERAL INFORMATION
SYSTEM INTRODUCTION AND OVERVIEW
SYSTEM FEATURES AND CONFIGURATIONS
STANDARD CONFIGURATIONS
FRONT VIEW
OPEN VIEW
SIDE VIEW WITH SYSTEM INTERFACES
BACK VIEW
ELECTRONICS MODULE
ROUTINE MAINTENANCE ITEMS AND CONSUMABLES LIFE EXPECTANCY
CONTROL PANEL LAYOUT
MENU MAP
SYSTEM SPECIFICATIONS
PHYSICAL DIMENSIONS AND CLEARANCES
PRINT ENGINE (IOT) FUNCTIONAL SPECIFICATIONS
SYSTEM ELECTRICAL SPECIFICATIONS
SYSTEM ENVIRONMENTAL SPECIFICATIONS
SCANNER/DADF (IIT) SPECIFICATIONS
TRAY AND MEDIA SPECIFICATIONS
DUPLEX AUTOMATIC DOCUMENT FEEDER GUIDELINES
SUPPORTED ENVELOPES
MEDIA STORAGE GUIDELINES
MEDIA THAT MAY DAMAGE THE SYSTEM

2. THEORY OF OPERATION
SYSTEM OVERVIEW
SYSTEM SUMMARIES
IMAGE INPUT TERMINAL (IIT)
MAJOR COMPONENTS OF THE DADF AND SCANNER
DOCUMENT FEEDER FUNCTIONS
DOCUMENT FEEDER PAPER PATH AND IMAGING
SCANNER ASSEMBLY FUNCTIONS
SCANNER AND DOCUMENT FEEDER CALIBRATION
SYSTEM ELECTRONICS
EXIT MODULE (MEP) BOARD
SCANNER POWER SUPPLY
ELECTRONICS MODULE
IMAGE OUTPUT TERMINAL (IOT) SUB-ASSEMBLIES
PAPER PATH AND PAPER PICK
PAPER PICK FOR TRAY 1
PAPER PICK FOR TRAYS 2 – 4
2-SIDED (DUPLEX) PRINTING
SENSOR LOCATIONS
SYSTEM MOTORS, SOLENOIDS, AND DRIVE
PROCESS DRIVE
MEDIA PATH DRIVE
THE PRINT PROCESS
DRUM PREPARATION
INK LOADER
PRINTHEAD
DRUM ASSEMBLY
TRANSFIX SYSTEM
DRUM MAINTENANCE SYSTEM
PURGE SYSTEM
TRANSFIXING AND EXITING
TRANSFIX AND PRINT SPEEDS
CONFIGURATION CARD PERSONALITY PARAMETERS

3. ERROR MESSAGES AND CODES
INTRODUCTION
POWER-UP ERROR MESSAGES AND LED CODES
BIST ERROR REPORTING
POST ERROR REPORTING
PEST ERROR REPORTING
FAULT CODE ERROR MESSAGE TROUBLESHOOTING
FAULT CODE ERROR REPORTING
INTERPRETING FAULT CODES
1,000.4X ERROR – 525-SHEET FEEDER FAULTS
2,0XX.4X ERROR – I/O CIRCUIT BOARD FAULT
3,0XX.6X – IPC PROGRAM FAULTS
4,0XX.4X ERRORS – PROCESS CONTROL SYSTEM FAULT
5,0XX.4X ERRORS – Y-AXIS SUB-SYSTEM FAULT
6,0XX.4X ERRORS – X-AXIS FAULT
7,0XX.4X ERRORS – PROCESS MOTOR GEARBOX FAULTS
8,0XX.XX ERROR – WIPER/MEDIA PATH GEARBOX FAULTS
9,0XX.XX ERRORS – INK LOADER FAULTS
11,0XX.XX ERRORS – ELECTRONICS MODULE INTERFACE FAULT
13,0XX.XX ERRORS – THERMAL FAULTS
19,0XX.XX ERRORS – PRINTHEAD CALIBRATION FAULTS
31,0XX.4X ERRORS – MECHANICAL INITIALIZATION JAM
33,0XX.XX ERRORS – TRAY MANAGER DEVICE FAULTS
34,0XX.XX ERRORS – PRINTHEAD NVRAM FAULTS
36,000.40 ERRORS – DRUM MAINTENANCE FAULTS
37,0XX.XX ERRORS – PEST FAULTS
39,0XX.XX ERRORS – DOCUMENT FEEDER / SCANNER UNIT FAULTS
3-DIGIT JAM CODES
JAM CODE DEFINITION TABLE

4. GENERAL TROUBLESHOOTING
INTRODUCTION
HIDDEN SERVICE MENU
SERVICE DIAGNOSTICS
SERVICE DIAGNOSTICS MENU FUNCTIONS
ENTERING SERVICE DIAGNOSTICS
SERVICE DIAGNOSTIC MENU DEFINITION TABLES
CHECK MENU / ACTIVATORS DEFINITION TABLES
CHECK / ACTIVATORS MENU
CHECK SHAFTS MENU
CHECK FANS MENU
CHECK HEATERS MENU
CHECK PAPER PATH MENU
CHECK DRIVE MENU
CHECK DRUM MENU
CHECK MOTORS MENU
CHECK MISC MENU
SYSTEM POWER-UP SEQUENCE
MECHANICAL INITIALIZATION OF THE PRINT ENGINE
HEAD CLEANING CYCLE PERFORMANCE
ELECTRICAL TROUBLESHOOTING
ELECTRONICS MODULE
DOCUMENT FEEDER LAMP DOES NOT TURN ON
DOCUMENT FEEDER DOES NOT FEED MEDIA
SCANNER SCANHEAD DOES NOT MOVE
SCANHEAD MOTION IS NOT SMOOTH AND CONTINUOUS
SCANNER LAMP DOES NOT TURN ON
CONTROL PANEL IS MALFUNCTIONING
EXIT MODULE (MEP) IS MALFUNCTIONING
SYSTEM FAILS TO POWER-UP
SYSTEM ENERGY STAR MODE TROUBLESHOOTING
SYSTEM REPORTS MISSING MAINTENANCE KIT
SYSTEM REPORTS MISSING WASTE TRAY
SYSTEM FEATURES NOT AVAILABLE
525-SHEET FEEDER DOES NOT FUNCTION
NON-SPECIFIC ELECTRONICS FAILURE
VERIFYING SCANNER POWER SUPPLY OPERATION
VERIFYING POWER SUPPLY OPERATION – PRINT ENGINE
MEASURING AC POWER SUPPLY VOLTAGES
MEASURING DC POWER SUPPLY VOLTAGES
ENSURING GROUND INTEGRITY
TESTING MOTOR AND SOLENOID RESISTANCES
PAPER PATH AND MEDIA-BASED PROBLEMS
MEDIA-BASED PROBLEMS
CHECKING THE PROCESS AND MEDIA PATH DRIVE
OPERATING SYSTEM AND APPLICATION PROBLEMS
TESTING COMMUNICATIONS PORTS
NETWORK PROBLEMS
OBTAINING SERIAL BACK CHANNEL TRACE

5. IMAGE-QUALITY TROUBLESHOOTING
IMAGE-QUALITY PROBLEMS OVERVIEW
SERVICE TECHNICIAN RIP PROCEDURE
ISOLATING A COPY/SCAN MALFUNCTION TO THE SCANNER/DADF
DADF IMAGE-QUALITY PROBLEMS
DARK STREAKS ON THE COPIED IMAGE
SKEWED COPY IMAGE
COPY IMAGE IS LIGHTER/DARKER THAN THE ORIGINAL
FUZZY TEXT/IMAGE
COPIED IMAGE COLORS DO NOT MATCH THE ORIGINAL
SCANNER IMAGE QUALITY PROBLEMS
DARK STREAKS ON THE COPIED IMAGE
COPIED IMAGE IS SKEWED
COPIED IMAGE IS LIGHTER/DARKER THAN THE ORIGINAL
COPY IMAGE COLORS DO NOT MATCH THE ORIGINAL
FUZZY TEXT/IMAGE
DIAGNOSING IOT (PRINT ENGINE) PRINT-QUALITY PROBLEMS
RANDOM LIGHT STRIPES
PREDOMINATE LIGHT STRIPES
SMUDGES OR SMEARS
THE PRINTED IMAGE IS TOO LIGHT OR TOO DARK
NO IMAGE IS BEING PRINTED
COLOR IS UNEVEN OR COLOR IS WRONG
STREAKS OR LINES DOWN THE PRINT
SCRATCHES OR MARKS PARALLEL TO THE LONG AXIS OF PRINTING,
PARTICULARLY WITH TRANSPARENCIES
THERE IS INK ON THE WHITE PORTION OF THE PRINTED PAGE
FUZZY TEXT
POOR PRIMARY COLOR FILLS
GHOSTING
POOR SMALL TEXT RESOLUTION
VERTICAL LINES APPEAR WAVY
OIL STREAKS ON PRINT
INCOMPLETE IMAGE TRANSFER TO PAPER
INK SMEARS ON FIRST PRINTED SIDE OF DUPLEX PRINT
REPEATING PRINT DEFECTS ON PRINT
WHITE STRIPES (PINSTRIPES)
WRINKLING
IMAGE IS OFFSET OR CUT-OFF
POOR INK ADHESION, POOR IMAGE DURABILITY
ANALYZING SERVICE TEST PRINTS
TEST PRINT EXAMPLES

6. ADJUSTMENTS AND CALIBRATIONS
SYSTEM ALIGNMENTS AND ADJUSTMENTS
WIPER ALIGNMENT
PRINT ENGINE COMPONENT HOME POSITIONS AND INDICATORS
HOMING THE PRINTHEAD WIPER
HOMING THE HEAD TILT GEAR
HOMING THE PROCESS GEAR DRIVE TRAIN
MANUAL DADF TO SCANNER CALIBRATION
JET SUBSTITUTION MODE
RESETTING NVRAM

7. CLEANING AND MAINTENANCE
INSPECTION
SYSTEM SELF-MAINTENANCE
PRINTHEAD MAINTENANCE CYCLE (ELIMINATE LIGHT STRIPES)
PAPER PREHEATER CLEANING (REMOVE PRINT SMEARS)
TRANSFIX ROLLER OILING
DRUM CLEANING – CHASE PAGE
SERVICE CLEANING AND MAINTENANCE PROCEDURES
CLEANING FOR PRINT-QUALITY PROBLEMS
MEDIA JAMS AND PAPER PICK CLEANING PROCEDURES
PICK ROLLER CLEANING METHODS
CLEANING THE DRUM TEMPERATURE SENSOR
MAINTENANCE KIT
WASTE TRAY
LUBRICATION

8. SERVICE PARTS DISASSEMBLY
OVERVIEW
STANDARD ORIENTATION OF THE SYSTEM
GENERAL NOTES ON DISASSEMBLY
IMAGE INPUT TERMINAL (DADF AND SCANNER)
DUPLEX AUTOMATIC DOCUMENT FEEDER
DADF FRONT COVER
SCANNER ASSEMBLY
CONTROL PANEL
IMAGE OUTPUT TERMINAL (PRINT ENGINE)
COVERS
OUTPUT PAPER TRAY ASSEMBLY
FRONT DOOR / TRAY 1 ASSEMBLY
RIGHT AND LEFT SIDE COVERS
REAR COVER AND EMI SHIELD
IMAGING
INK LOADER ASSEMBLY
Y-AXIS DRUM BELT, Y-AXIS TENSION SPRING,
AND Y-AXIS MOTOR ASSEMBLY
PRINTHEAD ASSEMBLY, RIGHT AND LEFT PRINTHEAD RESTRAINTS
X-AXIS BIAS SPRING
PRINTHEAD WIPER
MEDIA RELEASE BLADE (STRIPPER) CARRIAGE ASSEMBLY,
AND TRANSFIX ROLLER
PAPER PREHEATER AND DESKEW ASSEMBLY
DUPLEX ROLLER
TRANSFIX LOAD MODULE
TRANSFIX CAMSHAFT ASSEMBLY
DRUM MAINTENANCE CAMSHAFT ASSEMBLY
DRUM MAINTENANCE PIVOT PLATE ASSEMBLY
DRUM ASSEMBLY
PURGE PRESSURE PUMP
PAPER PATH
EXIT MODULE ASSEMBLY (MEP)
PAPER GUIDES
TAKE AWAY ROLLER
PICK ASSEMBLY
TRAY LIFT MOTOR
MOTORS, GEARS, SOLENOIDS, CLUTCHES, AND FANS
MEDIA DRIVE GEARBOX WITH TWO CLUTCHES AND SOLENOID
TRAY 1 (MPT) PICK SOLENOID
PROCESS DRIVE MOTOR AND GEARBOX
X-AXIS MOTOR ASSEMBLY
HEAD TILT COMPOUND GEAR
ELECTRONICS
SCANNER POWER SUPPLY
EXIT MODULE (MEP) BOARD
ELECTRONICS MODULE
BACK FRAME AND PRINTER STABILIZER
WAVE AMP BOARD
I/O BOARD
DRUM HEATER RELAY BOARD
NVRAM REPLACEMENT

9. PARTS LISTS
SERIAL NUMBER FORMAT
USING THE PARTS LIST
COVERS
IMAGING
PAPER PATH
MOTORS, GEARS, SOLENOIDS, CLUTCHES, SENSORS, FANS
AND BACKFRAME
ELECTRONICS MODULE, CIRCUIT BOARDS AND CABLES
SENSORS AND FLAGS (ACTUATORS)
XEROX SUPPLIES

10 WIRING DIAGRAMS
PLUG/JACK LOCATOR TABLE
SCANNER/DADF FUNCTIONAL DIAGRAMS
MAIN BLOCK WIRING DIAGRAM
MAIN BLOCK WIRING DIAGRAM (CONTINUED)
SCANNER/EXIT MODULE POWER SUPPLY
AND MEP (EXIT MODULE) BOARD
RIGHT-SIDE WIRING DIAGRAM
RIGHT-SIDE WIRING DIAGRAM (CONTINUED)
LEFT-SIDE WIRING DIAGRAM
LEFT-SIDE WIRING DIAGRAM (CONTINUED)
INSIDE FRONT WIRING DIAGRAM
INSIDE TOP WIRING DIAGRAM
INSIDE TOP WIRING DIAGRAM (CONTINUED)
ELECTRONICS MODULE
A APPENDIX
CONTROL PANEL MENU MAP
CONTROL PANEL MENU MAP -CONTINUED-
CONTROL PANEL MENU MAP -CONTINUED-
MEDIA MARGIN SPECIFICATION TABLE
PAPER WEIGHT EQUIVALENCE TABLE
ON-SITE PRINTHEAD TROUBLESHOOTING CHECKLIST

Number of pages: 432.